NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
76 reports74,000 miles · Jan 6, 2015
Electrical SystemUnknown Or Other
BOTH THE DRIVER FRONT AND PASSENGER FRONT DOOR WOULD NOT OPEN. THE REAR DOORS HAD NO ISSUES. THE FOB WOULD ALLOW ME TO LOCK AND UNLOCK, AS WELL, THE KEY IN FOB WORKED TO LOCK AND UNLOCK, HOWEVER THE DOORS WOULD NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THIS CONTIMUED FROM 7AM UNTIL 3PM WITH MULITPLE ATTEMPTS TO OPEN THE DOORS. TH…
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BOTH THE DRIVER FRONT AND PASSENGER FRONT DOOR WOULD NOT OPEN. THE REAR DOORS HAD NO ISSUES. THE FOB WOULD ALLOW ME TO LOCK AND UNLOCK, AS WELL, THE KEY IN FOB WORKED TO LOCK AND UNLOCK, HOWEVER THE DOORS WOULD NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THIS CONTIMUED FROM 7AM UNTIL 3PM WITH MULITPLE ATTEMPTS TO OPEN THE DOORS. THE FRONT PASSENGAR DOOR OPENED RANDOMLY AT 2PM BUT THE OTHER DID NOT UNTIL AROUND 3PM. THE DOORS WORKED AS NORMAL UNTIL 10PM AND THEN AGAIN A REPEAT OF THE SAME ISSUE. I HAVE READ ONLINE100'S OF ISSUES WITH VARIOUS NISSAN AND INFINITIS FROM YEARS 2008 TO 2011 WITH THIS SAME ISSUE, AS I WAS TRYING TO FIND REPAIRS FOR THIS ISSUE. THIS SHOULD HAVE BEEN RECALLED YEARS AGO. THIS IS VARY UNSAFE. IF AN ACCIDENT OCCURED WE WOULD BE OUT OF LUCK TRYING TO GET OUT OF A VEHICLE THAT RANDOMLY WILL OR WILL NOT LET YOU IN OR OUT OF IT. I WILL BE FOLOWING UP WITH THE INFINITI /NISSAN DEALER AND MAKE SURE THIS IS REPAIRED FREE OF CHARGE.
NHTSA ODI #10670349
45,270 miles · Aug 4, 2014
Air BagsVehicle Speed Control
I JUST GOT THIS CAR FROM THE DEALERSHIP IT IS USED. WHEN I TEST DROVE THE CAR IT WAS FINE BUT I ONLY DROVE AROUND 25 MPH BEING THAT IT WAS MY FIRST TIME DRIVING SINCE I WAS REAR ENDED. IT WAS FINE EVERYTHING WAS OKAY. A FEW DAYS LATER I SAT IN THE PASSENGER SEAT AND THE AIRBAG BUTTON LIGHT SHOWS UP SAYING IT'S OFF I DIDN'T NOTIC…
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I JUST GOT THIS CAR FROM THE DEALERSHIP IT IS USED. WHEN I TEST DROVE THE CAR IT WAS FINE BUT I ONLY DROVE AROUND 25 MPH BEING THAT IT WAS MY FIRST TIME DRIVING SINCE I WAS REAR ENDED. IT WAS FINE EVERYTHING WAS OKAY. A FEW DAYS LATER I SAT IN THE PASSENGER SEAT AND THE AIRBAG BUTTON LIGHT SHOWS UP SAYING IT'S OFF I DIDN'T NOTICES THUS THE FIRST TIME I TEST DROVE IT.BUT EVERY TIME ANYONE SITS THERE LIGHTS UP. AND THIS IS VERY SCARY BEING THAT SAFETY US A HUGE PRIORITY. ANOTHER PROBLEM IS I DROVE ON THE FREEWAY AND IT SEEMED TO ACCELERATE ON ITS OWN. I WAS SCARED U DIDN'T DRIVE OVER 65 BUT.IT WON'T GO UP AND U WOULD PRESS THE BRAKES FAST IT WAS NOT TO MUCH TRAFFIC BUT WHAT IF THERE WAS IT CAN CAUSE AN ACCIDENT. *TR
NHTSA ODI #10618787
38,950 miles · Jun 26, 2014
Power Train
WHILE DRIVING, MY CLUTCH BECAME SOFT AND "SPONGY" TO THE POINT THAT THE ENGAGEMENT POINT WAS ON THE FLOOR AND THE PEDAL WOULD NOT RETURN TO THE ENGAGED POSITION. THIS WAS A RESULT OF A FAILING CLUTCH SLAVE CYLINDER WHICH HAS AFFECTED MANY G37 AS WELL AS NISSAN 370Z'S. *TR
NHTSA ODI #10606084
11,800 miles · Jan 12, 2014
Equipment
WHEN CHANGING A TIRE NOTICED THE SCREW BOLT ON THE FACTORY JACK WOULD SLIGHTLY ROTATE COUNTER CLOCKWISE DURING STOPS WHEN LIFTING THE CAR. UPON LOWERING THE CAR AFTER INSTALLING THE SPARE AND APPROXIMATELY HALF WAY THROUGH LOWERING THE VEHICLE, THE JACK WAS NOT ABLE TO HOLD THE WEIGHT OF THE CAR AND THE SCREW BOLT RAPIDLY SPUN C…
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WHEN CHANGING A TIRE NOTICED THE SCREW BOLT ON THE FACTORY JACK WOULD SLIGHTLY ROTATE COUNTER CLOCKWISE DURING STOPS WHEN LIFTING THE CAR. UPON LOWERING THE CAR AFTER INSTALLING THE SPARE AND APPROXIMATELY HALF WAY THROUGH LOWERING THE VEHICLE, THE JACK WAS NOT ABLE TO HOLD THE WEIGHT OF THE CAR AND THE SCREW BOLT RAPIDLY SPUN COUNTER CLOCKWISE AND THE CAR FEEL SUDDENLY. CONCERNED ABOUT A POSSIBLE FAILURE TO HOLD THE VEHICLE WHILE REMOVING AND CHANGING THE TIRE UNLESS THE JACK HANDLE IS ALWAYS ATTACHED TO THE 'RING' AND POSITIONED AT A ANGLE INTO THE ROAD SURFACE TO PREVENT ANY MOVEMENT. *TR
NHTSA ODI #10559526
19,000 miles · Jan 11, 2014
Power Train
AS WITH INNUMERABLE OWNERS OF THIS 6 SPEED MANUAL TRANSMISSION (6MT), I AM CONSISTENTLY EXPERIENCING A GRINDING AND CRUNCHING SOUND/FEELING WHEN SHIFTING INTO 5TH GEAR AT NORMAL SPEEDS. UNLESS I VERY SLOWLY (GRANNY SHIFT) OR DOUBLE CLUTCH, THIS GRINDING/CRUNCHING SOUND WILL BE HEARD AND FELT. ACCORDING TO WEB SEARCHES, THIS TRAN…
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AS WITH INNUMERABLE OWNERS OF THIS 6 SPEED MANUAL TRANSMISSION (6MT), I AM CONSISTENTLY EXPERIENCING A GRINDING AND CRUNCHING SOUND/FEELING WHEN SHIFTING INTO 5TH GEAR AT NORMAL SPEEDS. UNLESS I VERY SLOWLY (GRANNY SHIFT) OR DOUBLE CLUTCH, THIS GRINDING/CRUNCHING SOUND WILL BE HEARD AND FELT. ACCORDING TO WEB SEARCHES, THIS TRANSMISSION DAMAGING ISSUE HAS BEEN REPORTED BY MANY OTHER CUSTOMERS AND ACKNOWLEDGED/REPAIRED BY INFINITI UNDER WARRANTY WHEN CUSTOMER IS PERSISTENT. *TR
NHTSA ODI #10559478
34,000 miles · Jul 31, 2013
Air BagsSeats
THE PASSENGER SIDE AIRBAG LIGHT COMES, INDICATING THAT AIRBAG IS OFF, ON WHEN THERE IS A PASSENGER IN THE SEAT. I WENT TO THE DEALER TWO TIMES AND WAS TOLD THAT THERE IS NOTHING WRONG WITH THE FUNCTIONING OF THE AIRBAG SYSTEM. THIS ISSUE OCCURS WHEN MY WIFE (WHO WEIGHS 130 POUNDS) IS SITTING IN THE SEAT. WE WERE TOLD BY THE "MA…
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THE PASSENGER SIDE AIRBAG LIGHT COMES, INDICATING THAT AIRBAG IS OFF, ON WHEN THERE IS A PASSENGER IN THE SEAT. I WENT TO THE DEALER TWO TIMES AND WAS TOLD THAT THERE IS NOTHING WRONG WITH THE FUNCTIONING OF THE AIRBAG SYSTEM. THIS ISSUE OCCURS WHEN MY WIFE (WHO WEIGHS 130 POUNDS) IS SITTING IN THE SEAT. WE WERE TOLD BY THE "MASTER TECHNICIAN" THAT SHE IS TOO SMALL OF A PERSON TO BEAR THE FORCE OF THE AIRBAG AND THAT IT WAS SAFER FOR HER WITHOUT THE AIRBAG. *TR
NHTSA ODI #10532882
18,000 miles · Sep 11, 2012
Service BrakesCrash
TL* THE CONTACT OWNS A 2010 INFINTI G37XS. THE CONTACT WAS TRAVELING 20MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE FAILED TO STOP PROPERLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AFTER TRAVELING 15 MPH AND THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE…
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TL* THE CONTACT OWNS A 2010 INFINTI G37XS. THE CONTACT WAS TRAVELING 20MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE FAILED TO STOP PROPERLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AFTER TRAVELING 15 MPH AND THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 18,562.
NHTSA ODI #10475078
2,000 miles · Mar 30, 2012
Air BagsPower Train
TRANSMISSION: TRANSMISSION DOES NOT OPERATE PROPERLY. HARSH DOWNSHIFTING (USUALLY AROUND 30-40 MPH) BEGAN WITHIN FIRST TWO MONTHS OF OWNERSHIP AND CONTINUES TO THIS DAY. SIGNIFICANT LAG (2-3 SECONDS) OCCURS WHEN ACCELERATING WHILE MOVING OR WHILE NEARLY STOPPED CREATING UNSAFE DRIVING CONDITIONS WHEN ENTERING AN INTERSECTION,…
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TRANSMISSION: TRANSMISSION DOES NOT OPERATE PROPERLY. HARSH DOWNSHIFTING (USUALLY AROUND 30-40 MPH) BEGAN WITHIN FIRST TWO MONTHS OF OWNERSHIP AND CONTINUES TO THIS DAY. SIGNIFICANT LAG (2-3 SECONDS) OCCURS WHEN ACCELERATING WHILE MOVING OR WHILE NEARLY STOPPED CREATING UNSAFE DRIVING CONDITIONS WHEN ENTERING AN INTERSECTION, MERGING INTO TRAFFIC, OR ACCELERATING TO AVOID A COLLISION. SERVICE BULLETINS HAVE BEEN ISSUED BY MANUFACTURER AND APPLIED TO VEHICLE IN ATTEMPT TO ADDRESS PROBLEMS (ECM/TCM REPROGRAMMINGS), HOWEVER, PROBLEMS PERSIST AND ARE CONSTANT. INITIALLY, MANUFACTURER COMMUNICATED WITH ME IN ATTEMPT TO RESOLVE PROBLEMS, INCLUDING A COMMITMENT TO REPLACE TRANSMISSION, BUT HAS NOW CEASED COMMUNICATION. AUTOMOBILE FORUMS AND MANUFACTURER SERVICE BULLETINS INDICATE THIS IS A WIDELY KNOWN, WIDELY EXPERIENCED PROBLEM WITH THIS MODEL OF TRANSMISSION. IT APPEARS MANUFACTURER IS NO LONGER COMMITTED TO RESOLVING THESE PROBLEMS. AIR BAGS: PASSENGER SIDE AIR BAG SIGNAL WILL ILLUMINATE INDICATING PASSENGER SIDE AIR BAG IS DEACTIVATED ALTHOUGH THERE IS AN ADULT PASSENGER IN THE SEAT. IF THE PASSENGER LIFTS OFF THE SEAT FOR 10 SECONDS, THE ILLUMINATION WILL CEASE AND PRESUMABLY THE PASSENGER AIR BAG IS ONCE AGAIN ACTIVATED, HOWEVER, SOMETIMES THE SIGNAL WILL AGAIN ILLUMINATE AND THE PASSENGER MUST AGAIN LIFT OFF THE SEAT TO CEASE ILLUMINATION TO ENSURE PROPER OPERATION OF PASSENGER SIDE AIR BAG. PROPER OPERATION OF THE PASSENGER SIDE AIR BAG IS UNCERTAIN. THE MANUFACTURER TOLD ME THEY WOULD CONTACT DEALERSHIP IN ORDER TO DIAGNOSE THIS PROBLEM BUT THEY HAVE NOT DONE SO. *JS
NHTSA ODI #10453567
6,000 miles · Feb 14, 2012
Engine And Engine CoolingVehicle Speed Control
LEASED THE VEHICLE BACK ON 2010 OF OCTOBER. 6 MONTHS LATER I HAD ISSUES WITH ACCELERATION ON 4 DIFFERENT OCCASIONS AT ALL TIMES OF THE DAY. EVEN WHEN FOOT IS LIGHTLY PUSHED ON THE GAS PEDAL CAR RPM REVS FROM 1 TO 7 QUICKLY. UNCOMFORTABLE SINCE YOU DON'T KNOW WHEN TO ACCELERATE HARD OR SOFT. SCARY WHEN DRIVING SHORT DISTANCE …
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LEASED THE VEHICLE BACK ON 2010 OF OCTOBER. 6 MONTHS LATER I HAD ISSUES WITH ACCELERATION ON 4 DIFFERENT OCCASIONS AT ALL TIMES OF THE DAY. EVEN WHEN FOOT IS LIGHTLY PUSHED ON THE GAS PEDAL CAR RPM REVS FROM 1 TO 7 QUICKLY. UNCOMFORTABLE SINCE YOU DON'T KNOW WHEN TO ACCELERATE HARD OR SOFT. SCARY WHEN DRIVING SHORT DISTANCE WITH STOP AND GO MOTION. ENGINE AT TIMES IS UNPREDICTABLE. CAR ALSO SHUT DOWN ON ME SEVERAL TIMES WHILE DRIVING ON BUSY ROADS. CAR IS ONLY 1 1/2 YEARS OLD. THIS ISSUE NEEDS TO BE INVESTIGATED. *TR
NHTSA ODI #10447920
100 miles · Jan 29, 2012
Unknown Or OtherVehicle Speed Control
THE CAR HAS AN ERRATIC SHIFTING OF THE 7-SPEED AUTOMATIC TRANSMISSION. IN HIGHWAY DRIVING AT LOWER SPEEDS BELOW 40 MPH DUE TO SLOW TRAFFIC, THE TRANSMISSION SHIFTS ON OCCASION INTO A GEAR WHERE THE ENGINE RPM DROPS AND HOLDS AT 1000 - 1100. IF YOU ACCELERATE SLOWLY THE RPM'S REMAIN AT ABOUT 1000 UNLESS YOU ACTUALLY PUSH THE PE…
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THE CAR HAS AN ERRATIC SHIFTING OF THE 7-SPEED AUTOMATIC TRANSMISSION. IN HIGHWAY DRIVING AT LOWER SPEEDS BELOW 40 MPH DUE TO SLOW TRAFFIC, THE TRANSMISSION SHIFTS ON OCCASION INTO A GEAR WHERE THE ENGINE RPM DROPS AND HOLDS AT 1000 - 1100. IF YOU ACCELERATE SLOWLY THE RPM'S REMAIN AT ABOUT 1000 UNLESS YOU ACTUALLY PUSH THE PEDAL ALL THE WAY DOWN TO THE FLOOR BOARD. AT THIS POINT IF YOU TRY TO ACCELERATE AND PICK UP SPEED THERE IS A GREAT HESITATION. I NOW HAVE 15,000 MILES ON THIS CAR AND THE DEALERSHIP HAS TOLD ME IN THE PAST THAT IT CAN NOT DUPLICATE THE PROBLEM. I HAVE SEEN SEVERAL COMPLAINTS ON THE EDMONDS.COM FORUM SITE THAT DESCRIBE MY CAR'S PROBLEM AND OTHER DRIVERS AGREE THAT THIS WILL CAUSE AN ACCIDENT OR POSSIBLY COST SOMEONE THEIR LIFE IF THIS PROBLEM IS NOT ADDRESSED. AT ONE POINT THE DEALERSHIP TOLD ME THAT MY CAR'S ON BOARD COMPUTER IS LEARNING MY STYLE OF DRIVING HABITS AND IT WILL EVENTUALLY BE OKAY. I AM SERIOUSLY CONSIDERING TRADING THE CAR BUT IN GOOD CONSCIENCE I AM CONCERNED ABOUT MY LEGAL OBLIGATION TO DIVULGE THIS PROBLEM TO THE NEXT OWNER. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE INVESTIGATED. *TT
NHTSA ODI #10445793