The firewall drain grommets for the sunroof drain line have needed to be replaced three times over the past 5 years. This is a well known design defect. Many Infiniti owners have complained about rain water ruining the interior foot wells on both the driver and front passenger areas AND causing damage to electronics inside the…
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The firewall drain grommets for the sunroof drain line have needed to be replaced three times over the past 5 years. This is a well known design defect. Many Infiniti owners have complained about rain water ruining the interior foot wells on both the driver and front passenger areas AND causing damage to electronics inside the car. The design flaw issue is very expensive to repair, and to add insult to injury, the costly repair does NOT last for more than a couple of years. These vehicles should have a recall issued, which is the only real way to get the Infiniti car manufacturer's attention. Otherwise, vehicles will continue to be sold with this known defect. Damaged electronics are dangerous because they are known fire and safety hazards. Infiniti needs to be held accountable.
NHTSA ODI #11556115
Mileage unknown · Oct 19, 2023
Unknown Or Other
(UNKNOWN)There is a major problem with the dashboard cracking and peeling. This has been going on for a while now and it just keep getting worse. I have checked on line and I see where this is not an isolated problem. I don't understand why infiniti has not done a major recall by now. (UNKNOWN )The second problem with the infi…
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(UNKNOWN)There is a major problem with the dashboard cracking and peeling. This has been going on for a while now and it just keep getting worse. I have checked on line and I see where this is not an isolated problem. I don't understand why infiniti has not done a major recall by now. (UNKNOWN )The second problem with the infiniti is the battery going down. I am not sure why or for what reason the battery keep going down even if you drive it. This is also a problem that has been going on and it is not an isolated problem either. I have to keep getting battery boost every since we purchased this vehicle. I know infiniti has to know by now that this is a problem. This a major safety risk to me and others who maybe stranded late at night.
NHTSA ODI #11550781
Mileage unknown · May 12, 2022
Unknown Or Other
Dashboard is cracking badly. This could possibly affect airbag function if this dashboard damage continues to worsten, an obvious safety issue.
NHTSA ODI #11464380
35,000 miles · Mar 6, 2020
Unknown Or OtherVisibility/wiper
TOP OF DASH BECOMES EXTREMELY SHINY AND STICKY AFTER 1 HOUR OF SUNLIGHT THROUGH THE WINDSHIELD CASING UNWANTED GLARE IN WINDSCREEN. TEMPORARILY CAN BE CLEANED WITH SOAP AND WATER AND RETURNS TO DULL NON STICKY APPEARANCE, BUT ONLY TEMPORARY. NEXT TIME CAR IS IN THE SUN FOR ABOUT AN HOUR OF DRIVING OR PARKING, THE THE SHININESS…
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TOP OF DASH BECOMES EXTREMELY SHINY AND STICKY AFTER 1 HOUR OF SUNLIGHT THROUGH THE WINDSHIELD CASING UNWANTED GLARE IN WINDSCREEN. TEMPORARILY CAN BE CLEANED WITH SOAP AND WATER AND RETURNS TO DULL NON STICKY APPEARANCE, BUT ONLY TEMPORARY. NEXT TIME CAR IS IN THE SUN FOR ABOUT AN HOUR OF DRIVING OR PARKING, THE THE SHININESS AND STICKINESS RETURNS CAUSING MASSIVE REFLECTIONS IN THE WINDSHIELD. MAKES NO DIFFERENCE IF CAR IS STATIONARY OR IN MOTION. NO PRODUCT HAS BEEN USED ON THE DASHBOARD OTHER THAN SOAP AND WATER AS NEEDED. SUSPECT THE UV PROTECTION OR PLASTICS ARE FAILING. CAR ONLY HAS 35K MILES AND IS GARAGE KEPT. THERE WAS A SIMILAR PROBLEM AND LATER CLASS ACTION SUITE FOR OLDER NISSANS AND INFINITI, BUT THE PROBLEM DOESN'T LOOKED TO BE SOLVED IN NEWER CARS.
NHTSA ODI #11316640
Mileage unknown · Nov 26, 2019
Unknown Or Other
THE DASH ON MY VEHICLE HAS BEEN SLOWLY CRACKING AND FALLING APART FOR ABOUT 2 YEARS. MORE AND MORE FRACTURES ARE OCCURRING ON THE VEHICLE AS IT SITS. THIS IS A KNOWN ISSUE AND WAS RECALLED ON MY 2004 LEXUS RX330 A FEW YEARS AGO FOR THE SAME EXACT PROBLEM. THIS IS CLEARLY A MANUFACTURING DEFECT AND SHOULD BE ADDRESSED BY INFINITI…
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THE DASH ON MY VEHICLE HAS BEEN SLOWLY CRACKING AND FALLING APART FOR ABOUT 2 YEARS. MORE AND MORE FRACTURES ARE OCCURRING ON THE VEHICLE AS IT SITS. THIS IS A KNOWN ISSUE AND WAS RECALLED ON MY 2004 LEXUS RX330 A FEW YEARS AGO FOR THE SAME EXACT PROBLEM. THIS IS CLEARLY A MANUFACTURING DEFECT AND SHOULD BE ADDRESSED BY INFINITI OR THE DASH MANUFACTURER.
NHTSA ODI #11282426
Mileage unknown · Aug 13, 2019
Unknown Or Other
THE DADH IS CRAKED ANYWERE AROUND THE AIR CONDITIONER VENTILATION SISTEM AROUND THE RADIO. AND CONTROL SISTEMS.
NHTSA ODI #11243817
Mileage unknown · Jun 22, 2018
StructureUnknown Or Other
DASHBOARD IS STICKY, MELTING, AND CRACKED. GLARE ON WINDSHIELD FROM REFLECTION OF STICKY DASH POSES DRIVING HAZARD DUE TO REDUCED VISIBILITY.
NHTSA ODI #11103465
10,000 miles · May 11, 2018
Unknown Or Other
VEHICLE HAS HAD SIGNIFICANT ISSUES WITH THE CONVERTIBLE ROOF OPERATION SINCE PURCHASE WITH SERVICE FROM THE DEALER SEVERAL TIMES A YEAR. DEALER KEEPS THE CAR FOR SEVERAL WEEKS EACH VISIT. NEW MOTOR PLACED FALL 2017; ROOF IS NOT FUNCTIONING AGAIN ONLY BEING USED A FEW TIMES SINCE THE MOTOR WAS PLACED. THIS ISSUE HAS BEEN CONSISTE…
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VEHICLE HAS HAD SIGNIFICANT ISSUES WITH THE CONVERTIBLE ROOF OPERATION SINCE PURCHASE WITH SERVICE FROM THE DEALER SEVERAL TIMES A YEAR. DEALER KEEPS THE CAR FOR SEVERAL WEEKS EACH VISIT. NEW MOTOR PLACED FALL 2017; ROOF IS NOT FUNCTIONING AGAIN ONLY BEING USED A FEW TIMES SINCE THE MOTOR WAS PLACED. THIS ISSUE HAS BEEN CONSISTENT EACH TIME A NEW REASON IS GIVEN BY THE DEALER AT SIGNIFICANT COST. MANUFACTURER HAS STOPPED MAKING THIS CAR, ADMITTED BY THE DEALER DUE TO THE MALFUNCTIONING ROOF. CAR IS INOPERABLE WITH THE ROOF ISSUES; CURRENT REPORT FROM SERVICE DEPARTMENT IS TO REPLACE THE ROOF LATCH AT NEARLY $4,000. DEALER SUGGESTS GETTING RID OF THE CAR AS LIKELY TO CONTINUE TO BREAK WITH EVEN GREATER COSTS WITH KNOWN HYDRAULIC PUMP FAILURES AND AS EVIDENCED BY OTHER G37 CONVERTIBLES EXPERIENCING THE SAME ISSUE (LATEST SERVICE SUMMARY ATTACHED). ETHICALLY CAN NOT SELL PRIVATELY AND TRADE IN SIGNIFICANTLY DIMINISHED. MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR A KNOWN DEFECTIVE MECHANICAL FUNCTION OF THIS CAR LEAVING CUSTOMERS WITH INOPERABLE OR INCUR RIDICULOUS ONGOING EXPENSES IN ORDER TO CONTINUE OWNERSHIP.
NHTSA ODI #11093285
Mileage unknown · Feb 1, 2018
EngineUnknown Or OtherVehicle Speed Control
PLEASE RECALL THIS CAR BECAUSE I ESTABLISHED A CAR ENGINE PROBLEM AT INFINITI MIAMI CENTER. THE CAR WAS SOLD TO ME BY A LIAR FROM A DEALERSHIP. HE SOLD A CAR WITHOUT ANY PROBLEMS. BUT LESS THEN ONE MONTH IT SHOWS THE BIG PROBLEM. I HAVE ALL PROOFS. THE CAR IS DANGEROUS TO DRIVE. IF YOU RECALL THE CAR IT CAN SAVE MY LIFE, MY FAM…
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PLEASE RECALL THIS CAR BECAUSE I ESTABLISHED A CAR ENGINE PROBLEM AT INFINITI MIAMI CENTER. THE CAR WAS SOLD TO ME BY A LIAR FROM A DEALERSHIP. HE SOLD A CAR WITHOUT ANY PROBLEMS. BUT LESS THEN ONE MONTH IT SHOWS THE BIG PROBLEM. I HAVE ALL PROOFS. THE CAR IS DANGEROUS TO DRIVE. IF YOU RECALL THE CAR IT CAN SAVE MY LIFE, MY FAMILY LIVES AND OTHER DRIVERS. PLEASE HELP ME. WHILE I WAS DRIVING THE CAR WAS JUST STOPPED AT THE ROAD. I WAS VERY SCARED. SOMETHING VERY DANGEROUS WITH THE CAR. AND THE CAR SOMETIMES LOWER ITS SPEED TO EXTREMELY LOW. AND I NEED TO START UP THE CAR TO START DRIVING AGAIN. AND THE DEALERSHIP REFUSED TO HELP ME. HE STEAL MY MONEY AND GET ME OFF FROM THEIR OFFICE. VERY RUDE AND NOT TRUSTFUL DEALERSHIP. I WISH TO RETURN THE CAR TO THEM AND TAKE MY MONEY BACK. IT'S A FRAUD HAPPENED TO ME! ON INFINITY CENTER TOLD ME IT'S EXTREMELY DANGEROUS TO DRIVE THAT CAR. AND IT'S NOT START UP OFTEN, OR CHANGED ITS SPEED VERY FAST.
NHTSA ODI #11066443
Mileage unknown · Jan 29, 2018
Unknown Or Other
DASHBOARD CRACKING ALL OVER LEADING TO DASH AIRBAG WHICH MIGHT CAUSE AIRBAG TO PREMATURELY OPEN OR NOT OPEN IF INVOLVED IN A FRONT END ACCIDENT.
NHTSA ODI #11065608
Official recalls
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No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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