2006 Infiniti G35

TL* THE CONTACT OWNS A 2006 INFINITI G35. THE CONTACT STATED THAT MULTIPLE CRACKS WERE PRESENT IN THE DASHBOARD AND WERE LOCATED NEAR THE AIR BAG. THE CONTACT INDICATED THAT ONE CRACK EXTENDED FROM THE PASSENGER SIDE TO THE DRIVER SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

BOTH OUTSIDE AND INSIDE DOOR HANDLES ON DRIVER'S DOOR FAILED THUS MAKING DOOR MECHANISM IMPOSSIBLE TO ACTIVATE AND DRIVER'S DOOR IMPOSSIBLE TO OPEN FROM INSIDE OR OUTSIDE UNDER ANY CONDITIONS. DOOR CANNOT BE PUSHED OPEN FROM INSIDE BECAUSE LATCH MECHANISM IS IN CLOSED POSITION SECURING DOOR CLOSED AND HANDLES DO NOT WORK. CONTACTED DEALER AND DEALER SAID IT IS PROBABLY A FAILED HANDLE CABLE AND THAT IT IS NOT UNCOMMON ON THIS MODEL AND IS NOT COVERED UNDER ANY RECALL, REIMBURSEMENT, OR SAFETY PROGRAM. THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE COMPLETE FAILURE OF THE DOOR LATCH MECHANISM TRAPS THE DRIVER IN THE CAR; IT IS ALMOST IMPOSSIBLE FOR AN ADULT-SIZED DRIVER TO GET OUT BECAUSE THEY CANNOT EFFECTIVELY CRAWL OVER THE CENTER CONSOLE AND GEAR SHIFT TO THE PASSENGER SEAT, ASSUMING THE PASSENGER DOOR IS NOT BLOCKED. A RECALL OF THIS KNOWN DEFECT IS REQUIRED IMMEDIATELY TO SAVE LIVES AND ALLOW TRAPPED DRIVERS AND PASSENGERS TO GET OUT OF CAR IN REASONABLE TIME AND WAY. *TR

VEHICLE ACCELERATED RAPIDLY WHILE COMING TO A STOP IN A SLOT PARKING SPACE. OPERATORS FOOT WAS ON THE BREAK PEDDLE AT THE TIME OF THE RAPID ACCELERATION. VEHICLE THEN CRASHED INTO A TREE AND CAME TO A COMPLETE STOP. THE CRASH CAUSED EXTENSIVE FRONT END DAMAGE TO THE HOOD AND FRONT BUMPER AND THE ENERGY ABSORBING SYSTEM. THE AIR BAGS DID NOT DEPLOY BUT THE AIR BAG INDICATOR LAMP IS ON. *TR

I RECENTLY NOTICED RUST POPPING THROUGH THE UPPER DOOR TAPE ON BOTH FRONT DOORS ON THE 06 INFINITI G35X. CLOSER INSPECTION SHOWED THAT BOTH FRONT DOORS DUE TO A DESIGN OR QUALITY ISSUE WAS RUSTING FROM THE INSIDE OUT ON BOTH DOORS. MY MAIN CONCERN, OUTSIDE OF HOW BAD THE RUST LOOKS IS THE CRASH AND SAFETY INTEGRITY OF THE DOORS IN A CRASH. I BROUGHT THE CAR BY THE DEALER AND THEY IDENTIFIED THERE WAS A KNOWN ISSUE FOR 03-04 G35 AND THE 06 G35 AND THEY COULD NOT ASSIST FURTHER. I CONTACTED NISSAN CUSTOMER CARE AND OPENED A CASE AND THE END RESULT WAS A DENIAL FOR INDICATING THE CAUSE WAS ENVIRONMENTAL AND NOT THERE PROBLEM. I COULD NOT ACCEPT THIS AND INDICATED BOTH OF MY 2006 G35 FRONT DOOR ARE RUSTING FROM THE INSIDE AND IS CLEARLY A DESIGN OR PART INTEGRITY ISSUE AND NOT A ENVIRONMENTAL ISSUE. HE AGAIN STATED THERE WAS NOTHING ELSE HE COULD DO AND OFFERED A SERVICE SPIFF INSTEAD. I INDICATED THIS WAS NOT ACCEPTABLE AND REQUESTED A CALL BACK FROM HIS SUPERVISOR. A CALL WAS RECEIVED THE NEXT BUSINESS DAY FROM HIS SUPERVISOR WHO STATED THEIR DECISION STANDS AND DOORS ARE RUSTING FROM THE INSIDE OUT DUE TO ENVIRONMENTAL FACTORS AND WAS NOT NISSAN ISSUE AND THEIR DECISION WAS FINAL. ADVISED I STILL WOULD NOT ACCEPT THIS AND SHE STATED THIS WAS END OF THE LINE FOR MY FILE. I AM POSTING THIS SO ALL CAN BE INFORMED HOW NISSAN STANDS BEHIND THEIR PRODUCTS AND HOW THEY REALLY FEEL ABOUT THEIR CUSTOMERS-THEY DO NOT CARE. MY MAIN CONCERN OUTSIDE OF THE UNSATISFACTORY LOOK OF THE RUST IS THE SAFETY AND INTEGRITY OF THE DOORS IN CRASH. I OFTEN HAVE MY SMALL CHILDREN IN THE VEHICLE AND NOW FEEL THE DOORS INTEGRITY IS CLEARLY COMPROMISED AS THE DOORS ARE RUSTED OUT AND GETTING WORSE.IT IS SAD NISSAN/INFINITI IS NOT CONCERNED ABOUT THE SAFETY AND INTEGRITY OF THE PARTS USED ON MY VEHICLE TO ASSIST FURTHER WITH THIS UNACCEPTABLE RUST ISSUE THAT CAN EASILY BE RESOLVED. *TR

2006 G35X SEDAN - WHEN OPENING THE HOOD A LOUD CREAKING SOUND IS MADE AND THE FRONT FENDERS WERE SCRAPED BY THE HOOD OF THE VEHICLE. THE VEHICLE WAS NEVER IN ANY KIND OF ACCIDENT AND WORKED JUST FINE WHEN PREVIOUSLY OPENED. CHECKED ON THE INTERNET AND APPARENTLY ITS A VERY COMMON PROBLEM FOR THE HOOD HINGES TO BECOME BENT OR FAIL TO BE LUBRICATED CAUSING THE HOOD TO SHIFT AND IN SOME CASES EVEN BEND THE HOOD/FRONT FENDERS OF THE VEHICLE. THERE IS NO MENTION OF NEEDING TO LUBRICATE THIS PART IN THE MANUAL FOR STANDARD MAINTENANCE. AS IT ONLY JUST HAPPENED I HAVE YET TO FIND OUT IF THE LOCAL INFINITI DEALER WILL BE COVERING THE DAMAGES UNDER THE CERTIFIED PREOWNED WARRANTY. *TR