2010 Infiniti FX35

My vehicle gas fuel door opens electronically/automatically. Once motor is turned off, then you can push the door open and proceed to unscrew the gas cap and fuel the car. I recently found out that this simple process malfunctioned and I had to pay Infiniti to unlock the door, so I can fuel my car! To my "Disappointment" I was advised by Infiniti, that a little, tiny part {actuators that power mechanical devices (windows, sunroofs, seats, etc.)} is what's needed to resolve this issue, only it will cost me, out of pocket approximately $800, because the extended warranty, which I had at the time {car shield} does not cover it; even though, that may present a safety hazard for me should someone decides to put sugar, water or other substance into my gas tank, because I am now exposed and unprotected! Having a premium car with all the wonderful features, never bought me to focus upon a fuel door release, but now, I realized that Infiniti did not install and inside option to open the gas fuel door, in case of an emergency like this! In contacting Infiniti, I asked why didn't they install the same inside release for the fuel door, as with most cars and their feedback was "my car was built without an installed backup {inside fuel door release capability} and that's just the way it was built!" No further explanation, accommodations, customer satisfaction, discounts; just no more conversation from Infiniti! To date, I feel very unprotected, hoping that no one will mess with my car and push the fuel door open for malicious reasons. I've already spent over $100 with Infiniti to get the fuel release door opened, but paying another $800 is too steep, when Infiniti should have provided this extra safety for my vehicle. Why was this model chosen to be left without additional protection and backup to protect our fuel door access? I hope you will create a "RECALL" on this fuel door power actuators for at least this 2010 FX35 model, because it does in fact present a safety hazard.

ON SATURDAY, MAY 30, 2015, I EXPERIENCED THREE ANOMALIES WITH MY FX35, DURING TWO CYCLES (ENGINE OFF). THE WEATHER WAS FAIR, WITH PARTLY CLOUDY SKIES AND A TEMPERATURES IN THE HIGH SEVENTIES. AT ABOUT 10AM, WHEN THE VEHICLE WAS STARTED IN THE GARAGE, IT HAD AN UNUSUALLY HIGH RPM WHICH I NOTICED AS IT WAS SHIFTED INTO DRIVE SO I COULD PULL OUT. I ALWAYS BACK MY VEHICLE INTO THE GARAGE, SO IT LUNGED FORWARD WITH A STRONG JERK. ALTHOUGH I THOUGHT THIS WAS ODD, I HEADED TO COSTCO IN STERLING VA AND HAD NO FURTHER PROBLEMS FOR THE TIME BEING. AFTER SHOPPING AT COSTCO, I STARTED THE VEHICLE AT AROUND 11:15AM AND HEADED HOME ON ROUTE 7 IN STERLING VIRGINIA. WHILE APPROACHING THE RED TRAFFIC LIGHT IN FRONT OF THE NOVA CAMPUS, I APPLIED THE BRAKE. THERE WERE AUTOS IN ALL FOUR LANES, SEVERAL DEEP, IN FRONT OF THE VEHICLE. AS I WAS PERHAPS 10 CAR LENGTHS AWAY AND DECELERATING, THE VEHICLE ENGINE BEGAN TO INCREASE IN RPM. I HAD TO USE MY LEFT FOOT AND RIGHT FOOT TO APPLY MAXIMUM PRESSURE TO THE BRAKE PEDAL AND EVEN THEN, THE VEHICLE WAS NOT BEGINNING TO SLOW DOWN. WITH LESS THAN 3 CAR LENGTHS LEFT TO GO, I HAD THE GOOD SENSE TO PUT THE GEAR SHIFTER INTO NEUTRAL. AT THAT POINT THE TACHOMETER RACED TO 9,000 WHILE THE VEHICLE CAME TO AN ABRUPT STOP, WITH ABOUT 5 FEET TO GO BEHIND THE CAR IN FRONT. I PUNCHED THE ACCELERATOR PEDAL WHILE STILL IN NEUTRAL, AND THIS STOPPED THE ENGINE RACING. I THOUGHT TO PROCEED HOME ANYWAY. I PUT THE TRANSMISSION INTO DRIVE AND PROCEEDED SLOWLY WITH THE VEHICLE DOWN A BUSY ROUTE 7 TOWARD MCLEAN. A MILE AND A HALF LATER, WHILE COMING INTO ANOTHER INTERSECTION, I EXPERIENCED THE SAME UNINTENDED VEHICLE ACCELERATION. AGAIN I PUT THE TRANSMISSION INTO NEUTRAL TO AVOID THE LIKELIHOOD OF AN ACCIDENT. AGAIN, I PUNCHED THE ACCELERATOR PEDAL WHILE THE VEHICLE WAS STILL IN NEUTRAL, AND THIS STOPPED THE ENGINE RACING.

BOTH SUN VISORS HAVE MIRRORS WITH LIGHT WHEN COVER IS OPENED. THE DRIVER SIDE LAMP FOR THE SUN VISOR STOPPED WORKING. IT CREATED A SHORT INSIDE THE SUN VISOR POSSIBLE FROM THE OPTION OF BEING ABLE TO EXTEND THE SUN VISOR ARM BACK AND FORTH TO BLOCK SUN FROM THE SIDE. THE WIRES INSIDE MAY HAVE WORE OUT OR SOMEHOW GOT CONNECTED. THIS CREATED A SHORT IN THE SYSTEM AND FUSE UNDER ROOM LAMP WHICH CONTROLS INTERIOR LAMPS, DRIVER SEAT AND SOME OTHER LIGHTING BLOW OUT. COMPLETE DRIVER SIDE SUNVISOR NEEDS TO BE REPLACED TO STOP SHORT IN THE SYSTEM. *TR