2004 Hyundai Xg 350

DT: 2004 HYUNDAI XG350. THE CONTACT STATED VEHICLE KEPT BREAKING DOWN,. THE DEALERSHIP STATED IT WAS THE AXLE SPRING IT QUIT WHILE DRIVING. THE CONTACT STATED THE DEALERSHIP REPLACED THE AXLE SPRING SEVEN TIMES. ALSO, THE BRAKES CAUGHT ON FIRE. THE DEALERSHIP DENIED THAT THEY CAUGHT ON FIRE. THE CONTACT HAD THREE WITNESSES THAT SAW THE VEHICLE WAS ON FIRE. THE CONTACT HAD TO TAKE HER DAUGHTER TO THE EMERGENCY ROOM WHEN THIS HAPPENED, SHE WAS NOT INJURED. THE CONTACT WAS UNAWARE IF ANYTHING WAS DONE TO CORRECT THE BRAKES. THE DEALERSHIP WAS SENDING A MECHANIC TO THE CONTACT'S HOUSE TO WORK ON THE VEHICLE. THE PROBLEMS STARTED AS SOON AS THE VEHICLE WAS PURCHASED ON AUGUST 14, 2004. THE CONTACT STATED , COULD BE OUT OF A VEHICLE FOR SIX TO NINE MONTHS AND THE DEALERSHIP WILL NOT GIVE HER A LOANER. *AK UPDATED 11/17/2005 - *NM

DT: THE CALLER STOPPED AT A STOP LIGHT WHEN VEHICLE ACCELERATE AND . HIT THE VEHICLE IN FRONT. THE CALLER SAID THE VEHICLE REVVED TO VERY HIGH RPMS. KEPT LURCHING FORWARD EVEN WHEN THE CALLER APPLIED THE BRAKES UNTIL SHE TURNED THE VEHICLE OFF. THERE WAS AN ACCIDENT. PEOPLE IN OTHER VEHICLE SAID THEY WERE HURT. THE POLICE CAME AND A REPORT WAS TAKEN. CALLER WAS TICKETED. DEALER SAID THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. MANUFACTURER SAID THEY COULD DO NOTHING IF THE DEALER FOUND NOTHING. *AK

I HAVE A 2004 HYUNDAI XG350L SEDAN. I HAD JUST COME FROM GROCERY SHOPPING. I PRESSED THE REMOTE TO OPEN THE TRUNK. AFTER THE TRUNK RELEASE DISENGAGED, I RAISED THE TRUNK UP TO PLACE THE GROCERIES IN THE TRUNK. AS I WAS PUTTING A BAG OF GROCERIES IN ( AND WITHOUT ANY WARNING WHATSOEVER) THE TRUNK "HOLDERS" COMPLETELY FAILED ON BOTH SIDES AND THE HEAVY TRUNK CAME CRASHING DOWN WITH INCREDIBLE SPEED. THE FORCE OF THE TRUNK COMING DOWN WAS VERY STRONG AND SUDDEN. I AM CONVINCED THAT I WOULD HAVE ENCOUNTERED A HIGH RISK OF INJURY IF MY RESPONSE TIME WAS NOT AS FAST AS IT WAS ....ALLOWING ME TO JUMP BACK FROM THE TRUNK. (I AM VERY SHORT AND THE UPPER ONE THIRD OF MY BODY WAS LEANING INTO THE TRUNK AS I PUT THE BAG OF GROCERIES IN). I IMMEDIATELY CALLED HYUNDAI MOTOR COMPANY TO REPORT WHAT HAPPENED I WAS ONLY ABLE TO GET TO "LEVEL ONE" BY TALKING TO A RATHER DISINTERESTED CUSTOMER SERVICE PERSON. I TOLD HER THIS "TRUNK FAILURE" NEEDED TO BE REPORTED TO THE MAIN COMPANY TO SEE IF IT HAD OCCURRED MORE THAN ONCE AND WHETHER SOMEONE HAD BEEN HURT BY THE TRUNK LID SMASHING DOWN WITHOUT ANY WARNING . I WAS ABLE TO MAKE AN APPOINTMENT (WITH SOME DIFFICULTY) A FEW DAYS LATER AT MY LOCAL HYUNDAI DEALER IN HOLYOKE, MASS. AFTER REPEATEDLY TELLING THEM ABOUT THE SERIOUS RISK OF INJURY THIS TRUNK FAILURE COULD HAVE CAUSED. WHEN I DID GET THE CAR IN, THE TECHNICIAN DETERMINED THAT BOTH TRUNK "SHOCKS" HAD FAILED. THEY ARE "ON ORDER". IN SUM, I DEFINITELY FEEL THAT THERE WAS A RISK OF A SERIOUS UPPER BODY INJURY FROM THE TRUNK "COLLAPSE". MY PURPOSE IN TAKING THE TIME TO E-MAIL THIS COMPLAINT IS FOR HYUNDAI MOTOR COMPANY TO TAKE WHAT HAPPENED SERIOUSLY, KEEP A RECORD OF THE INCIDENT AND, MOST IMPORTANTLY, DETERMINE IF THIS "TRUNK SHOCK FAILURE" IS HAPPENING ON OTHER 2004 HYUNDAI XG350L MODELS OR OTHERS. SUHERATEACHER @VERIZON.NET . *NM

THIS IS AN UPDATE OF MY PREVIOUS REPORTED FOUND ON YOUR ODI NUMBER 10118222. MY CAR ACCELERATED WHEN I APPLIED THE BRAKES TO MY 2004 HYUNDAI XG350. THIS CAR AND MANY OTHER HYUNDAI MODELS USE A DRIVE- BY- WIRE SYSTEM. I HAVE FOUND OVER 300 SIMILAR COMPLAINTS ON COMPANIES THAT USE DRIVE- BY- WIRE. THESE CARS ARE DEFECTIVE PRODUCTS AND INCLUDE 2002-2005 HYUNDAI, KIA, TOYOTA,AND MITSUBISHI. IN MY CASE TWO DIFFERENT HYUNDAI ENGINEERS COULD NOT FIND THE PROBLEM. AN INDEPENDENT INSPECTOR CAN PROVE I HAD MY FOOT ON THE BRAKE AND NOT THE GAS PEDAL WHEN TRYING TO STOP, BUT NO LUCK. SOME INJURIES HAVE ALREADY BEEN REPORTED AND PERHAPS THERE HAVE BEEN PEOPLE KILLED WHO CAN NOT REPORT THEIR ACCIDENT. THERE WERE 3 PEOPLE KILLED IN MY AREA DRIVING HYUNDAI CARS. THE REPORT IN OUR NEWS PAPER OF THE ACCIDENT READ AS IF THE SUDDEN ACCELERATION PROBLEM CAUSED THE ACCIDENTS. I AM REQUESTING THAT YOU OPEN UP AN INVESTIGATION ON HYUNDAI CARS THAT ACCELERATE WHEN BRAKING. ALSO IF AT ALL POSSIBLE THE INVESTIGATION SHOULD INCLUDE ALL CAR MANUFACTURERS THAT USE DRIVE- BY- WIRE SYSTEMS. THESE CARS ARE SAFETY ISSUES AND THERE ARE ENOUGH COMPLAINTS TO PROVE IT. THE CARS ARE POTENTIAL BOMBS AND A DANGER TO PASSENGERS IN THE CAR AND OTHER CARS ON THE ROAD. SOME ACTION MUST BE TAKEN TO PREVENT ADDITIONAL INJURIES AND POSSIBLE DEATHS FROM THESE CARS. *JB

DT: VEHICLE VIBRATED WHILE DRIVING AT A CERTAIN SPEED AND PULLED TO THE RIGHT. TRACTION CONTROL SYSTEMS LIGHTS WERE ON. BRAKES WERE SO HOT THAT THEY WERE ABOUT TO MELT. THE PEDAL WAS REAL MUSHY AND SPONGY, AND FAILED AT AN INTERSECTION AFTER PICKING VEHICLE UP FROM SERVICE DEALER. IT SOUNDED AS IF THE ABS OR TRACTION CONTROL WAS TRYING TO ENGAGE, BUT WAS ON DRY PAVEMENT AND WOULD NOT STOP. AGAIN, THE PEDAL WAS MUSHY AS IF IT IS MELTED. THERE WAS A SMELL OF EXTREME HEAT, AND THE SOUND OF SIZZLING AS FRYING AN EGG. THIS WAS INTERMITTENT. VEHICLE IS CURRENTLY IN THE SHOP FOR REPAIRS AGAIN, AND DEALER SAID THEY DID NOT KNOW WHAT THE PROBLEM WAS. WHEN PLUGGING INTO DIAGNOSTIC COMPUTER, THEY WERE UNABLE TO GET A CODE. *AK

1) ON MARCH 25, 2005 I WAS PULLING INTO A PARKING SPACE AT MY DOCTORS OFFICE AND WHEN I HIT THE BRAKE THE CAR ENGINE REVVED- UP AND THE CAR ACCELERATED. I WENT THROUGH THE PARKING SPACE ONTO A GRASSY AREA. I DO NOT REMEMBER HOW I GOT CONTROL OF THE CAR TO STOP IT. MY WIFE WAS LEAVING OUR DEVELOPMENT AND HAD TO CROSS A DUAL HIGHWAY. WHEN SHE GOT TO THE CENTER STRIP SHE HIT THE BRAKE AND THE CAR ACCELERATED. FORTUNATELY THERE WAS NO TRAFFIC IN THE OUTER LANE. SHE IMMEDIATELY BROUGHT THE CAR HOME AND WOULD NOT DRIVE THE CAR AFTER THAT. ON APRIL 15, 2005 I WAS HEADING SOUTH ON ROUTE 41. WHEN I WAS ABOUT 100 FEET FROM A TRUCK THAT HAD STOPPED AT A RED LIGHT, I STARTED TO GRADUALLY FEATHER THE BRAKES TO SLOW DOWN. WHEN I WAS APPROXIMATELY 10 FEET FROM THE REAR OF THE TRUCK AND ALMOST STOPPED, I APPLIED THE BRAKE TO STOP BUT THE ENGINE REVVED-UP AND THE CAR ACCELERATED INTO THE BACK OF THE TRUCK CAUSING A GREAT DEAL OF DAMAGE TO THE FRONT OF MY CAR. ALTHOUGH THE IMPACT WAS CONSIDERABLE, THE AIR BAGS DID NOT DEPLOY AND SHOULD HAVE. I AM NOW CONCERNED ABOUT DRIVING THE CAR IF A SATISFACTORY SOLUTION TO THE PROBLEMS CAN NOT BE FOUNDED FOR THE ACCELERATION PROBLEM AND NON-DEPLOYMENT OF THE AIR BAGS. THE CAR IS AT THE FORT MYERS HYUNDAI DEALER BEING REPAIRED AND INVESTIGATED. *NM