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2011 Hyundai Veracruz

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Hyundai Veracruz do not stand out strongly from the model-year median of 98.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

64 reports with mileage · 42 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports3 injury reports

Structure complaints

6 reports
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65,000 miles · Oct 26, 2018
Latches/locks/linkagesStructure

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHILE THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT, THE PASSENGER DOOR FLEW OPEN WHEN THE DRIVER MADE A LEFT TURN. THE FAILURE ALMOST CAUSED THE CONTACT TO FALL OUT OF THE VEHICLE. THE CONTACT STATED THAT THE DOOR WOULD NOT REMAIN CLOSED ON ITS OWN AND HE HAD TO HOLD THE DOOR C…

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TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHILE THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT, THE PASSENGER DOOR FLEW OPEN WHEN THE DRIVER MADE A LEFT TURN. THE FAILURE ALMOST CAUSED THE CONTACT TO FALL OUT OF THE VEHICLE. THE CONTACT STATED THAT THE DOOR WOULD NOT REMAIN CLOSED ON ITS OWN AND HE HAD TO HOLD THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO NAPLETON'S WEST PALM BEACH HYUNDAI (2301 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) AND THE DOOR WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FOUR TIMES TO ALL THE DOORS EXCEPT THE REAR DRIVER'S SIDE DOOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 65,000. *TT*JB

NHTSA ODI #11142956

Mileage unknown · Feb 4, 2014
Structure

IN THE 2.5 YEARS I'VE OWNED MY 2011 HYUNDAI VERACRUZ, 4 DOOR HANDLES HAVE BROKEN FROM THE INSIDE. THE FIRST HAPPENED WITHIN A YEAR OF OWNING THE CAR AND WAS THE DRIVER'S SIDE DOOR. THE HANDLE BECAME EMBEDDED INTO THE DOOR AND COULD NOT BE PULLED. THE DOOR COULD ONLY BE OPENED FROM THE OUTSIDE (OR BY ROLLING DOWN THE WINDOW AN…

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IN THE 2.5 YEARS I'VE OWNED MY 2011 HYUNDAI VERACRUZ, 4 DOOR HANDLES HAVE BROKEN FROM THE INSIDE. THE FIRST HAPPENED WITHIN A YEAR OF OWNING THE CAR AND WAS THE DRIVER'S SIDE DOOR. THE HANDLE BECAME EMBEDDED INTO THE DOOR AND COULD NOT BE PULLED. THE DOOR COULD ONLY BE OPENED FROM THE OUTSIDE (OR BY ROLLING DOWN THE WINDOW AND REACHING MY ARM OUTSIDE THROUGH WINDOW AND PULLING ON THE HANDLE FROM THE OUTSIDE). THIS PRESENTS A SERIOUS SAFETY RISK IN THAT THE DRIVER IS UNABLE TO GET OUT OF THE VEHICLE QUICKLY IN AN EMERGENCY. THE DEALERSHIP REPLACED THE HANDLE AND SAID THEY HAD NEVER SEEN IT HAPPEN BEFORE. SINCE THEN IT HAS HAPPENED 3 MORE TIMES (PASSENGER DOOR, REAR DOOR ON PASSENGER SIDE, AND AGAIN ON DRIVER'S SIDE). I HAVE NO CHILDREN AND AM USUALLY THE ONLY ONE DRIVING THE VEHICLE, SO IT DOESN'T RECEIVE MUCH WEAR AND TEAR. WHEN THE REAR DOOR HANDLE BROKE, THE DOOR WAS UNABLE TO BE OPENED FROM THE INSIDE OR THE OUTSIDE. CAN YOU IMAGINE HAVING A CHILD IN THE CAR AND BEING UNABLE TO GET TO THEM? THIS TIME WHEN THE DRIVER'S SIDE DOOR BROKE AGAIN, IT ALSO QUIT RESPONDING TO LOCK/UNLOCK BUTTON PUSHES, MAKING THE SITUATION EVEN MORE UNSAFE. THE HYUNDAI DEALERSHIP HAS SAID THAT IT IS A POORLY DESIGNED PART AND THAT IT WILL CONTINUE TO HAPPEN BUT THAT THERE IS NOT A NEW PART AND THAT, ONCE MY WARRANTY EXPIRES, I WILL HAVE TO PAY FOR ALL OF THESE REPAIRS MYSELF. THEY ALSO HAD NO COMMENT ABOUT MY SAFETY CONCERNS WITH THE VEHICLE. HAVING THE DRIVER OR PASSENGERS BE UNABLE TO EXIT THE CAR QUICKLY IS A VERY SERIOUS SAFETY CONCERN AND THIS NEEDS TO BE ADDRESSED. MY EMAIL TO HYUNDAI USA HAS GONE UNANSWERED. *TR

NHTSA ODI #10562891

26,000 miles · Apr 16, 2013
Structure

WHEN OPENING THE DOOR, THE INTERIOR DRIVER'S DOOR HANDLE WAS CATCHING ON THE DOOR PANEL. THIS WENT ON FOR SEVERAL MONTHS UNTIL I PULLED THE MECHANISM TO OPEN THE DOOR AND THE HANDLE BROKE. THE PLASTIC PART PHYSICALLY BROKE. I NOW HAVE TO ROLL DOWN THE WINDOW ELECTRONICALLY AND OPEN THE DOOR FROM THE OUTSIDE. EXITING IN AN EMERGE…

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WHEN OPENING THE DOOR, THE INTERIOR DRIVER'S DOOR HANDLE WAS CATCHING ON THE DOOR PANEL. THIS WENT ON FOR SEVERAL MONTHS UNTIL I PULLED THE MECHANISM TO OPEN THE DOOR AND THE HANDLE BROKE. THE PLASTIC PART PHYSICALLY BROKE. I NOW HAVE TO ROLL DOWN THE WINDOW ELECTRONICALLY AND OPEN THE DOOR FROM THE OUTSIDE. EXITING IN AN EMERGENCY WOULD BE EXTREMELY DIFFICULT. *TR

NHTSA ODI #10508468

23,496 miles · Jan 7, 2013
Structure

NOTICED THE INTERIOR DOOR HANDLE NOT OPENING THE DOOR WITHOUT PULLING COMPLETELY OUT TO THE END OF IT'S TRAVEL. IT BROKE COMPLETELY AND HAVE TO LOWER THE WINDOW TO OPEN THE DOOR WITH OUTSIDE HANDLE. DEALER AGREED TO REPLACE HANDLE UNDER WARRANTY BUT HAD TO ORDER PARTS. EXITING THE CAR IN AN EMERGENCY COULD BE VERY DIFFICULT! *T…

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NOTICED THE INTERIOR DOOR HANDLE NOT OPENING THE DOOR WITHOUT PULLING COMPLETELY OUT TO THE END OF IT'S TRAVEL. IT BROKE COMPLETELY AND HAVE TO LOWER THE WINDOW TO OPEN THE DOOR WITH OUTSIDE HANDLE. DEALER AGREED TO REPLACE HANDLE UNDER WARRANTY BUT HAD TO ORDER PARTS. EXITING THE CAR IN AN EMERGENCY COULD BE VERY DIFFICULT! *TR

NHTSA ODI #10491705

28,500 miles · Nov 19, 2012
Structure

WHILE OPENING DRIVER'S INTERIOR DOOR HANDLE, HANDLE BROKE MAKING IT IMPOSSIBLE TO OPEN THE VEHICLE FROM THE INSIDE. THE PASSENGER DOOR HANDLE BROKE 3 MONTHS AGO. THE VEHICLES INTERIOR DOOR HANDLES KEEP BREAKING WHICH MAKES AN EMERGENCY EXIT FROM THE VEHICLE EXTREMELY DIFFICULT. *TR

NHTSA ODI #10485113

4,000 miles · Dec 8, 2011
Structure

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS WOULD NOT OPEN. THE CONTACT WAS ABLE TO OPEN THE REAR PASSENGERS SIDE DOOR BUT NOTICED THAT THE SEAL ON THE DOOR WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT THE M…

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TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS WOULD NOT OPEN. THE CONTACT WAS ABLE TO OPEN THE REAR PASSENGERS SIDE DOOR BUT NOTICED THAT THE SEAL ON THE DOOR WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT THE MECHANISM FOR THE CHILD LOCK OF BOTH REAR DOORS WOULD HAVE TO BE REPLACED. THE PART WAS NOT AVAILABLE FOR REPAIR AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

NHTSA ODI #10439060

Official recalls

4

23V651000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 22, 2023

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

20V705000 · Engine And Engine Cooling:engine:oil/lubrication:seals/gaskets

Nov 13, 2020

Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.

Consequence & remedy

Consequence: An inoperative charging system can result in an engine stall, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 197.

14V415000 · Engine And Engine Cooling:engine

Jul 8, 2014

Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.

Consequence & remedy

Consequence: If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect/repair or replace the alternator and the front valve cover gasket, free of charge. Hyundai sent out an interim letter to owners on September 3, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 121.

13V113000 · Exterior Lighting:brake Lights:switch

Apr 1, 2013

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence & remedy

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.