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2011 Hyundai Veracruz

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Hyundai Veracruz do not stand out strongly from the model-year median of 98.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

64 reports with mileage · 42 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports3 injury reports

Steering complaints

3 reports
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85,807 miles · May 19, 2021
Steering

THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED T…

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THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL CEASED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING FAILURE WAS DUE TO OIL LEAKING FROM THE VALVE COVER GASKET ONTO THE POWER STEERING BELT. THE CONTACT STATED THAT IT WAS THE THIRD TIME THAT THE FAILURE HAD OCCURRED. THE FIRST TIME THE FAILURE OCCURRED, THE VEHICLE WAS TOWED ANOTHER DEALER – POTAMKIN HYUNDAI, WHERE THE ALTERNATOR AND VALVE COVER GASKET WERE REPLACED. THE SECOND TIME THE VEHICLE WAS TAKEN TO Delray Acura AND BOTH VALVE COVER GASKETS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE REMEDY MAY OR MAY NOT BE AVAILABLE BY JUNE, 2021. THE FAILURE MILEAGE WAS 85,807. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED MULTIPLE POWER FAILURES DUE TO INABILITY TO REMEDY THE SAME PROBLEM OUTLINED IN HYUNDAI'S RECALL.

NHTSA ODI #11417824

27,499 miles · Jan 22, 2014
Electrical SystemEngineSteering

FOLLOWING EMAIL SENT TO HYUNDAI DEAR SIR: I HAVE A 2011 VERCRUZ WITH 27499 MILES THAT I HAVE LOVED UNTIL JANUARY 19, 2014. WHILE TRAVELING AT 50MPH, THE CAR SUFFERED CATASTROPHIC LOSS OF ALL ELECTRICAL POWER: NO POWER STRAINING, NO POWER BRAKES, NO ENGINE POWER. IT COULD NOT BE RESTARTED. BY RESEARCHING THE NET, I H…

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FOLLOWING EMAIL SENT TO HYUNDAI DEAR SIR: I HAVE A 2011 VERCRUZ WITH 27499 MILES THAT I HAVE LOVED UNTIL JANUARY 19, 2014. WHILE TRAVELING AT 50MPH, THE CAR SUFFERED CATASTROPHIC LOSS OF ALL ELECTRICAL POWER: NO POWER STRAINING, NO POWER BRAKES, NO ENGINE POWER. IT COULD NOT BE RESTARTED. BY RESEARCHING THE NET, I HAVE LEARNED THAT THIS PROBLEM HAS BEEN DESCRIBED MANY TIMES BEFORE. AN OIL GASKET LEAKS THAT DRIPS OIL ON THE ALTERNATOR PRODUCING LOSS OF ALL ELECTRICAL POWER AND A DEAD ENGINE. MY DEALER, L------N HYUNDAI, DID THE REPAIR WORK, ONLY CHARGING ME FOR THE DEPLETED BATTERY. NOR WERE TOW CHARGES REIMBURSED. THEY CONCLUDED THAT OIL HAD LEAKED FROM THE GASKET, DESTROYING THE ALTERNATOR. I REGARD THIS HAS A SERIOUS SAFETY ISSUE. IF THE PROBLEM RECURS FOR ME, OR FOR OTHERS; SERIOUS INJURY OR LOSS OF LIFE COULD RESULT. I REQUEST THAT YOU ISSUE A NATIONAL RECALL AND PERMANENT FIX FOR THIS PROBLEM. I WILL BE CONTACTING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. *TR ------ ---------

NHTSA ODI #10560937

35,000 miles · Jun 14, 2013
Electrical SystemFuel System, GasolineSteering

THIS VEHICLE SUFFERS FROM DESIGN/MANUFACTURE DEFECT. THE VALVE COVER GASKET IS DEFECTIVE. IT LEAKS OIL WHICH FOULS THE ALTERNATOR RESULTING IN CATASTROPHIC LOSS OF ELECTRICAL SYSTEMS INCLUDING TRANSMISSION FUNCTION AND STEERING CONTROL. ALL THIS OCCURRED DURING ORDINARY DRIVING RESULTING IN NEAR COLLISION AND TOTAL LOSS OF PO…

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THIS VEHICLE SUFFERS FROM DESIGN/MANUFACTURE DEFECT. THE VALVE COVER GASKET IS DEFECTIVE. IT LEAKS OIL WHICH FOULS THE ALTERNATOR RESULTING IN CATASTROPHIC LOSS OF ELECTRICAL SYSTEMS INCLUDING TRANSMISSION FUNCTION AND STEERING CONTROL. ALL THIS OCCURRED DURING ORDINARY DRIVING RESULTING IN NEAR COLLISION AND TOTAL LOSS OF POWER REQUIRING EMERGENCY TOWING SERVICES. MY SERVICE EMPLOYEE WAS WELL AWARE OF THIS MALFUNCTION PREVIOUSLY REPORTED BY OTHER OWNERS. HE KNEW EXACTLY WHAT THE PROBLEM WAS AS SOON AS I DESCRIBED THESE EVENTS. I NOW HAVE FAR LESS CONFIDENCE IN THE RELIABILITY OF THIS VEHICLE! *TR

NHTSA ODI #10519790

Official recalls

4

23V651000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 22, 2023

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

20V705000 · Engine And Engine Cooling:engine:oil/lubrication:seals/gaskets

Nov 13, 2020

Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.

Consequence & remedy

Consequence: An inoperative charging system can result in an engine stall, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 197.

14V415000 · Engine And Engine Cooling:engine

Jul 8, 2014

Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.

Consequence & remedy

Consequence: If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect/repair or replace the alternator and the front valve cover gasket, free of charge. Hyundai sent out an interim letter to owners on September 3, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 121.

13V113000 · Exterior Lighting:brake Lights:switch

Apr 1, 2013

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence & remedy

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.