2022 Hyundai Venue

The contact owns a 2022 Hyundai Venue. The contact stated that while reversing into the driveway and parking the vehicle, there was an abnormal knocking sound and vibration in the steering wheel. The vehicle was taken to the dealer, where it was diagnosed with a steering shaft bolt failure. The dealer adjusted and tightened the steering bolt. The contact stated that the failure temporarily recurred 4 days later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 43,200.

MY VENUE HAS 2100 MILES ON IT. IT HAS PULLED TO THE RIGHT SINCE DAY ONE. IT HAS BEEN IN THE SHOP SINCE AUGUST 13TH, 2022. THE DEALERSHIP HAS REPLACED THE REAR AXLE AND THAT DIDNT FIX IT, THEN THEY SENT IT TO A BODY SHOP FOR A FEW WEEKS TO SEE IF THE FRAME IS STRAIGHT AND THEY SAID IT IS. SO NOW THEY ARE SAYING IT IS THE CASTERS ON MY FRONT TIRES, WHICH WOULD MEAN THERE IS SOMETHING WRONG WITH THE STRUTS ON MY BRAND NEW CAR. i BOUGHT THIS CAR WITH THE SAFETY OF MY 10 YEAR OLD KID I'M PUTTING IN THIS UNIT IN MIND. THERE WERE NO WARNING LIGHT .

The contact owns a 2022 Hyundai Venue. The contact stated that while driving at various speeds, the steering wheel would vibrate without warning, causing her to lose control of the vehicle. The vehicle was taken to the dealer; however, the service mechanics could not duplicate the failure. The contact then stated that while driving at 20 MPH, the failure occurred again causing her to side-swipe another vehicle to the left of her. A police report was not filed and no injuries were reported. The manufacturer was notified multiple times about the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 150.

On the Third day after leasing the vehicle I noticed it was pulling to the right and left. Dealership mechanic said the steering was not straight and claimed that they fixed it but they didn’t. My car still pulls to the right when I take my hands off the steering wheel. Another Hyundai dealership mechanic said it’s the tires. I want to return the vehicle but no one will help me as promised last month