2024 Hyundai Venue

The contact owns a 2024 Hyundai Venue. The contact stated that while starting the vehicle there was an abnormal sputtering sound coming from the vehicle. The contact was unsure if warning lights were illuminated. The contact stated that on a separate occasion, while the vehicle was at the dealer for a maintenance check, the contact was informed that rodents had chewed through the wiring coating and that the fuel line was leaking. The contact was informed that half of the heat shield was gone. The dealer replaced the fuel line and the exhaust line. The manufacturer was not notified of the failure. The failure mileage was approximately 3,400.

The soy-based coating on the harness surrounding critical wiring attracts squirrels who are keen to the scent resulting in wiring critical to the operation of the vehicle being chewed and malfunctioning. Not only is this repair expensive, but since one doesn't know it has happened, it is extremely dangerous when messing with critical components that affect the safe operation of the vehicle. Insurance has determined they will pay for the repair, but nothing is done to recoup the $500 deductible I had to pay, and the inconvenience of not having my vehicle for a long period of time. The replacement part is the same which means that this could happen repeatedly. . Hyundai refuses to compensate owners.

Upon purchasing the vehicle I noticed the windows do not go down and up properly but rather get stuck in both the down and up position. I consider this a hazard because I'm the event of an accident if the website is the only way out it does not operate and also when driving the ability to wind up your windows keeps you safe from dangerous persons who may be inclined to reach through the window to attack those in their cars

Since buying this vehicle on [XXX] my horn has become completely inoperative a total of three times. I live in Georgia and a working horn is required per GA Code § 40-8-70 (2024) "Every motor vehicle when operated upon a highway shall be equipped with a horn in good working order and capable of emitting sound audible under normal conditions from a distance of not less than 200 feet..". This is not a unique problem to only my vehicle. If you go through your records I am sure you find well over a thousand such instances with Hyundai vehicles. Not having a working horn is not only illegal in Georgia put it increases the risk of getting involved in a motor vehicle accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)