2016 Hyundai Veloster

BEEN A YEAR FIGHTING HYUNDAI AND WENT TO ARBITRATION YESTERDAY. STILL SAYING ISOLATED INCIDENT AND CAR IS FUNCTIONING AS INTENDED ALRHOUGH THEY PAID FOR A 2ND TRANSMISSION AT 12K MILES. STILL MISSING SHIFTS, REVING UP TO REDLINE WHILE NOT PICKING UP SPEEF AND CUTTING OUT WHILE PULLING FROM STOPS INTO TRAFFIC. SEVERE SAFETY CONCERN TO SAY THE LEAST. IF THE DCT FAILED AND IS PART OF THE LARGEST RECALL IN HYUNDAI HISTORY, DON'T YOU THINGTHEY SHOULD BE TAKING A LOOK AT OUR DCT TRANSMISSIONS? I FEEL SWEPT UNDER THE RUG AND MY CONCERNS FOR OUR FAMILIES SAFETY ATE BEING OVERLOOKED. I FOUND QUITE A FEE OWNERS ON THE VELOSTER NATION AND OHIO VELOSTER FORUMS WITH EXACT COMPLAINTS. HYUNDAI REFUSED MY SUBMISSIONS FROM THESE FORUMS AS WELL AS NHTSA COMPLAINTS OF THE SAME NATURE. SHAMEFUL ON THEIR PART.

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE VEHICLE'S REARVIEW CAMERA WAS ALERTING HER TO CHECK THE SURROUNDINGS AND EMITTED A HUMMING NOISE INDICATING THE CAMERA WAS ACTIVE WHILE THE VEHICLE WAS IN DRIVE. THE REARVIEW CAMERA WAS ONLY MEANT TO BE OPERABLE WHILE THE VEHICLE WAS IN REVERSE. THE SCREEN THAT THE CAMERA DISPLAYED THE VEHICLE'S SURROUNDINGS ON WAS THE SAME SCREEN WHERE THE RADIO WAS LOCATED. DURING THE FAILURE, THE RADIO WAS NOT ABLE TO TURN OFF UNTIL THE VEHICLE WAS TURNED OFF FOR APPROXIMATELY TEN MINUTES. ALSO, THE BLUETOOTH THAT OPERATED FROM THE SAME COMPUTER SYSTEM FAILED TO TURN OFF. THE CONTACT STATED THAT ALL THE ELECTRICAL ISSUES OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 19,500. ...UPDATED 11/12/17/*BF CONSUMER STATED REAR CAMERA TURNS ON IN DRIVE SHOWING RED LINES. ALSO, NOT REPORTED - SOUND COMING FROM RADIO/ OR NEAR RADIO WHEN STARTING CAR OR WHEN I GET IN CAR IN AM OR WHEN GETTING OUR OF CAR. SOUNDS LIKE A "BUZZING" OR HUMMING SOUND WHICH COULD BE RELATED TO CAMERA/ ON SCREEN ISSUE. UPDATED 7/25/18*JB

THE VEHICLE HAS FAILED TO PERFORM MULTIPLE OCCASIONS. TAKE OFF FROM A LIGHT AND ABOUT 3RD GEAR THE CAR WILL NOT ACCELERATE BUT RPMS WILL RISE AND WILL GO ALL THE WAY TO RED LINE, FOOT ON GAS PEDAL BUT NO CORRELATING ACCELERATION, KICKS IN MOMENT LATER WITH A JERK. CAR HAS HAD TWO DCT UPDATES, ONE ENGINE UPDATE ALL HAVE NOT FIXED THE JERK ACCELERATION AND SPORADIC UNABLENESS TO GET VEHICLE GOING BUT RPMS RISE. CAR HAS GOTTEN STUCK IN GEAR WHEN MERGING ONTO FREEWAY, THE CAR HAS HAD ITS RPMS RISE CONTINUOUS TO RED LINE WHILE FOOT WAS ENTIRELY OFF THE GAS PEDAL THEN RPMS FELL AND ACCELERATION FUCNTION RESUMED. NO REAL HELP FROM HYUNDAI AS OF YET OR ACKNOWLEDGEMENT OF A PROBLEM. ISSUE HAS BEEN REPORTED TO THEM SINCE 2016. THIS ISSUE HAS ALSO OCCURED ON HIGHWAYS WHILE IN A HIGHER GEAR AS WELL AS INTERSECTIONS AT LOWER GEAR. GEARS SHIFT EFFORLTESSLY AND SMOOTH SOMEDAYS AND ERADICT AND UNRELIABLE OTHER DAYS. ALSO HAS FAILED TO ACCELERATE AFTER RED LIGHT RIGHT TURNS THAT COULD CLEARLY BE MADE, HOWEVER WHEN THE VEHICLE GETS STUCK AND WONT ACCELERATE THE RISK OF GETTING HIT OR REAR ENDED IS OF HIGH PROBABLILITY AND CONCERN. ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT WILL HAPPEN. ISSUE OCCURS SPORADICALLY (AVG COUPLE TIMES A MONTH) SINCE JUNE 2016 WHICH MAKES IT HARD TO DUPLICATE BUT IT OCCURS AND IS WITHOUT A DOUBT A SAFETY ISSUE AND THE CAR IS NOT FUNCTIONING AS DESIGNED. PROUD MILITARY FAMILY IN THIS OUR SOLE VEHICLE, WHICH IS NOT GETTING THE ATTENTION IT NEEDS FROM HYUNDAI IN REGARDS TO THIS MAJOR SAFETY CONCERN. CANT BELIEVE THEY KEEP SENDING US OFF IN THIS DEATH TRAP SAYING THEY UPDATED IT AND IT SHOULD FIX OUR ISSUE. THEY ARE AWARE AND THEY DO NOTHING TO MAKE PROGRESS ON THIS ISSUE OR ENSURE THE SAFETY OF THE FAMILIES IN THEIR VEHICHLES WHEN THIS PARTICULAR ISSUE HAS PRESENTED ITSELF IN OTHERS VELOSTERS AS WELL.

MY HUSBAND AND I RECENTLY PURCHASED THIS VEHICLE BACK IN APRIL 2017. EVER SINCE WE PURCHASED THE VEHICLE WE HAVE BEEN HAVING TRANSMISSION ISSUES, RESULTING IN THE VEHICLE STALLING WHEN PULLING ONTO THE HIGHWAY. THE VEHICLE IS SHIFTING VERY BIZARRE AND MY HUSBAND AND I BOTH FEEL EERIE TO OPERATE THE VEHICLE EVEN FOR SHORT DISTANCES. WE HAVE BEEN TO THE DEALERSHIP AROUND 12-15 TIMES AND EACH TIME LEAVE WITH NO RESOLUTION OR CARE. WE GO TO THE HUMBLE HYUNDAI IN TEXAS. WE HAVE HAD SO MANY SITUATIONS WHERE THEY JUST SEND US HOME, PUT US IN A LOANER WHILE THE CAR STAYS PARKED, ETC. WE HAVE PULLED ONTO THE HIGHWAY AND COME TO A COMPLETE STOP AND TRAFFIC HAD TO STOP SO THEY WOULDN'T HIT US, WE HAVE HAD TO PULL OVER AND PUT THE HAZARD LIGHTS ON, WE ALSO HAVE ONE INCIDENT ON FILM. I JUST DON'T WANT TO CONTINUE WITH THIS VEHICLE AND/OR THE COMPANY BECAUSE I FEEL LIKE WE HAVE BEEN PUT ON THE BACK BURNER AND OUR LIVES DON'T MATTER, ONLY OUR MONEY. PLEASE FEEL FREE TO CONTACT ME THROUGH EMAIL DURING BUSINESS HOURS DUE TO MY JOB. [XXX] MY CELL PHONE IS [XXX]- I AM AVAILABLE BEFORE 8 AND AFTER 5:30 .. ATTACHED IS 1 OF MANY REPAIR ORDERS THAT THEY GAVE US AND SENT US AWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

THE DCT TRANSMISSION SLIPS OUT OF GEAR AND OVER REVS CONSTANTLY. WHEN YOU TRY TO ACCELERATE THE CAR WILL SHIFT GEARS AND USUALLY DURING THE 2ND TO 3RD GEAR SHIFT THE TRANSMISSION MISSING AND YOUR RPMS SHOOT. ONCE REVS COME DOWN THE CAR SLIPS INTO GEAR. VERY DANGEROUS IN TRAFFIC BECAUSE YOU CAN PULL OUT OF A DRIVEWAY OR ENTER A ROAD AND THEN NO POWER BECAUSE THE GEAR SLIPPED. DEALERS WAS INFORMED AND AN UPDATE WAS APPLIED TO THE ECU. WORKED FOR A SHORT PERIOD AND NOW CAR DOES IT AGAIN.

IVE BEEN BATTLING WITH THE DESLERSHIP AT COLLEGE PARK HYUNDAI FOR ABOUT 7 MONTHS ABOUT MY CAR NOT READING TO GO INTO REVERSE. THE DEALERSHIP FIXED THE CAR ONCE AND TOLD ME IT WAS FIXED. 2 WEEKS AFTER THE REPAIR THE CAR STARING HAVING THE SAME PROBLEMS AND BECAUSE THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM THEY TOLD ME THEY COULD NOT DO ANYTHING ABOUT IT. IVE CALLED CORPORATE AND THEY HAVE TOLD ME THE SAME EXACT THING. THE ONLY THING THEY TOLD ME WAS TO TRADE IN THE CAR AND PAY A DOWN PAYMENT. IM LOSING ALL MY MONEY ON A CAR THAT HASNT WORKED PROPERLY SINCE I BOUGHT IT. I BOUGHT THE CAR AUGUST 30,2016 AND ITS NOW APRIL 7,2017. I HAVE A VIDEO AND A LOG BOOK OF WHEN IVE CALLED AND TAKEN THE CAR TO THE DEALERSHIP ABOUT THE ISSUE. IT SEEMS LIKE THEY DO NOT CARE FOR THE CUSTOMERS SAFTEY OR ABOUT THE LOSS IM TAKING FOR A CAR THAT NEVER WORKED PROPERLY WHEN I BOUGHT. HYUNDAI REFUSES TO HELP ME OR GIVE ME A NEW CAR WITHOUT PAYING. HELP ME.