2016 Hyundai Veloster

The contact owns a 2016 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine) however, the part to do the recall repair was not yet available. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ON APPROXIMATELY 02/10/21 A LOUD KNOCKING NOISE STARTED WHILE DRIVING, VEHICLE WAS TOWED TO HYUNDAI DEALERSHIP AND A CLAIM WAS SENT TO WARRANTY SERVICES, TECK ACKNOWLEDGED ROD KNOCK, OIL QUALITY GOOD AND OIL LEVEL OK. ALMOST 3 MONTHS LATER NOTHING HAS BEEN DONE, HYUNDAI DOES NOT WANT TO FIX VEHICLE, EVEN WITH KNOWN ENGINE ISSUES

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO HAD REPLACED THE ENGINE PREVIOUSLY DUE TO AN OIL CHANGE THAT WAS SERVICED INCORRECTLY. THE INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE 12,000 MILS WARRANTY COVERAGE FOR THE ENGINE. THE VEHICLE WAS THEN TOWED TO AUTOMAX HYUNDAI (3221 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE SHOWED THE SYMPTOMS OF THE RECALL HOWEVER, SINCE THE ORIGINAL ENGINE HAD BEEN REPLACED, THE MANUFACTURER WOULD NOT HONOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO HOLLER HONDA (225 N SEMORAN BLVD, WINTER PARK, FL 32792, (407) 681-1234) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED THAT THREE DAYS AFTER THE VEHICLE WAS REPAIRED, WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT AN APPOINTMENT WAS NOT YET RESCHEDULED TO INSPECT THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE DEALER WAS UNABLE TO PROPERLY REMEDY THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,687.

WHILE DRIVING 60 MILES AN HOUR ON THE INTERSTATE HEADING TO WORK I BEGIN TO HEAR A KNOCKING FROM MY ENGINE. I PUT MY FLASHERS ON AND BEGIN TO SLOW DOWN BECAUSE I BEGIN TO SMELL SMOKE. I WAS ABLE TO NAVIGATE INTO THE NEAREST GAS STATION AND TURN THE CAR OFF. WHEN I TRIED TO RESTART THE CAR IT WOULD NOT TURN OVER. I CHECKED THE OIL JUST TO MAKE SURE BECAUSE OF THE SMELL AND THE OIL WAS DEPLETED. I PUT THREE LAYERS OF OIL INTO MY CAR SO I COULD GET IT STARTED ENOUGH TO GET IT TO THE EXPRESS OIL CHANGE NEARBY. I DROPPED MY CAR OFF THERE AND THEY PERFORMED A DIAGNOSTIC TEST WHERE THEY INFORMED ME THAT THE ENGINE HAD FAILED. I MADE A SERVICE APPOINTMENT WITH MY DEALER WHO FINALLY CONTACTED ME BACK TODAY SAYING THEY WOULD TAKE A LOOK AT THE CAR AND LET ME KNOW IF IT WAS PART OF THE RECALL. I WAS NEVER NOTIFIED BY HYUNDAI OR MY DEALERSHIP THAT MY ENGINE WAS RECALLED. I CURRENTLY AM WITHOUT A CAR AND WAS TOLD THAT A SERVICE VEHICLE MAY BE PROVIDED IF IT'S DEEMED THAT MY ENGINE FAILED DUE TO THE RECALLED ISSUE. I HAVE ALREADY SPENT $200 IN UBER RIDES.

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. THE CONTACT STATED WHILE DRIVING 70 MPH, HE HEARD A KNOCKING SOUND COMING FROM THE VEHICLE, AND THE VEHICLE STALLED. HERRNSTEIN HYUNDAI, INC. (2827 RIVER RD, CHILLICOTHE, OH 45601) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE BEARINGS WERE FAULTY AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS RELATING THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE FAILURE MILEAGE WAS 146,000.

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE LOSS MOTIVE POWER WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEEHY HYUNDAI OF WALDORF (2910 CRAIN HWY, WALDORF, MD 20601) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND AGREED TO PAY HALF THE EXPENSE TO REPLACE THE ENGINE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.