2016 Hyundai Veloster

CAR KEEPS DYING BECAUSE LATCH TO THE BACK TRUNK WOULD UNLOCK ITSELF CONTINUOUSLY AND EVEN MORE WHEN COLD .IT HAS BEEN TWO MONTHS OF TAKING MY CAR BACK AND STILL NO ANSWER UNTIL YESTERDAY 2/19/19 THE DEALER SHIP SAID ITS MY CAMERA NOW KILLING MY BATTERY.THROUGH IT ALL THE DEALER SHIP WOULD KEEP MY CAR AND I WAS LEFT WITHOUT A LOANER.

RECALL INFORMATION: FOR THE PAST 2 MONTHS, I HAVE SPOKEN TO MY HYUNDAI DEALERSHIP REGARDING MY AIR- CONDITIONING. I KNOW IT IS NOT AN AIR-CONDITIONING PROBLEM, BUT THAT OF A REGULATOR OR THERMISTER GOING BAD. WHILE DRIVING,THE AIR CONDITIONING WILL BE FUNCTIONING FINE WITH VERY COLD AIR. THEN AT A RANDOM OR AT INTERMITTENT TIMES WILL START TO BLOW EXTREMELY HOT "OVEN LIKE" AIR. I THEN TURN THE AIR-CONDITIONER OFF. IT WILL THEN AT A LATER TIME BLOW COLD AIR AGAIN. I AM SCARED THE CAR WILL SERIOUSLY OVERHEAT AS THE AIR IS SO INTENTLY HOT. I AM VERY GOOD FRIENDS WITH A MECHANIC THAT WITHIN THE PAST YEAR RETIRED FROM HYUNDAI FOR MOST OF HIS CAREER OF 30 YRS. AND THAT WHAT HE ADVISED ME TO INQUIRE ABOUT THESE PARTS. MY SISTER WITHIN THE PAST YEAR HAS BOUGHT A 2017 TUSCON/ SHE JUST HAD THE SAME EXACT SITUATION I DO WITH HER AIR-CONDITIONING AND THEY HAD A RECALL ON HER THERMISTER RECENTLY. THE THERNISTER WAS CHANGED AND PROBLEM SOLVED. I HAVE REPORTED THIS TO MY DEALERSHIP SEVERAL TIMES. THE RESPONSE WHEN I TAKE MY CAR IN IS THAT NO CODE COMES UP SO WE CAN'T FIX OR CHANGE ANYTHING. THEY STICK A THERMOMETER IN THE AIR VENTS AND SAY ALL IS BLOWING THE CORRECT TEMPERATURE. SO, NOW IT'S OVER 95 DEGREES WITH A HEAT INDEX OVER 100 DEGREES IN NEW ORLEANS AND MY AIR-CONDITIONING WILL BLOW INTERMITTENTLY OVEN HOT AIR. EVEN IF IT IS BLOWING THE HOT AIR, HOW CAN I POSSIBLY DRIVE TO THE DEALERSHIP EVERY TIME IT DOES THIS AND THEN CEASES. IT IS IMPOSSIBLE TO PREDICT. SO I NEED TO FIND OUT WHAT IS THE COURSE OF EVENTS TO GET THIS SITUATION SOLVED AS MY DEALERSHIP IS UNWILLINGLY TO PURSUE ANY TYPE OF RESOLUTION TO MY SITUATION. I CAN SAY, I WILL NEVER BE BUYING A HYUNDAI PRODUCT AGAIN...AS BELOW THE DATES HAPPEN RANDOMLY...NO SPECIFIC DATE...MILEAGE IS ROUNDED OF TO APPROXIMATE...

CAR WAS T-BONED AT 60 MPH ON REAR PASSENGER SIDE DOOR WHILE HAVING BACKPACK THAT WEIGHED IN EXCESS OF 65LBS IN REAR PASSENGER (RIGHT SIDE)AND NO RIGHT SIDE AIRBAGS DEPLOYED EVEN THOUGH THE IMPACT WAS RIGHT AT THE AIRBAG SENSOR. IMMEDIATELY AFTER ACCIDENT CARBDROVE FINE FOR ABOUT 1 HOIUR AND THEN ALL OF A SUDDEN STARTED TO HESITATE DURING ACCELERATION. CAR WAS IN SHOP FOR ROUGGHLY 22 DAYS AND WHEN CAR CAME OUT OF BODY SHOP CHECK ENGINE LIGHT WOULD COME ON AND TURN OFF FREQUENTLY.

MY SUNROOF EXPLODED SPONTANEOUSLY WHILE DRIVING MY VEHICLE DOWN THE INTERSTATE. NOTHING HIT MY CAR OR SUNROOF. IT JUST EXPLODED. I WAS TOLD THAT BECAUSE IT WAS A HOT DAY AND THAT I WAS RUNNING MY AIR CONDITIONER, THAT GLASS CAN "SWELL AND BREAK ON ITS OWN". THE SUNROOF WAS CLOSED AT THE TIME. IT WAS TERRIFYING, I THOUGHT I HAD BEEN SHOT. I WAS COVERED IN GLASS AS WAS MY CAR. IT HAS SINCE BEEN REPLACED, BUT I DRIVE IN FEAR OF IT HAPPENING AGAIN.

THE VEHICLE HAS FAILED TO PERFORM MULTIPLE OCCASIONS. TAKE OFF FROM A LIGHT AND ABOUT 3RD GEAR THE CAR WILL NOT ACCELERATE BUT RPMS WILL RISE AND WILL GO ALL THE WAY TO RED LINE, FOOT ON GAS PEDAL BUT NO CORRELATING ACCELERATION, KICKS IN MOMENT LATER WITH A JERK. CAR HAS HAD TWO DCT UPDATES, ONE ENGINE UPDATE ALL HAVE NOT FIXED THE JERK ACCELERATION AND SPORADIC UNABLENESS TO GET VEHICLE GOING BUT RPMS RISE. CAR HAS GOTTEN STUCK IN GEAR WHEN MERGING ONTO FREEWAY, THE CAR HAS HAD ITS RPMS RISE CONTINUOUS TO RED LINE WHILE FOOT WAS ENTIRELY OFF THE GAS PEDAL THEN RPMS FELL AND ACCELERATION FUCNTION RESUMED. NO REAL HELP FROM HYUNDAI AS OF YET OR ACKNOWLEDGEMENT OF A PROBLEM. ISSUE HAS BEEN REPORTED TO THEM SINCE 2016. THIS ISSUE HAS ALSO OCCURED ON HIGHWAYS WHILE IN A HIGHER GEAR AS WELL AS INTERSECTIONS AT LOWER GEAR. GEARS SHIFT EFFORLTESSLY AND SMOOTH SOMEDAYS AND ERADICT AND UNRELIABLE OTHER DAYS. ALSO HAS FAILED TO ACCELERATE AFTER RED LIGHT RIGHT TURNS THAT COULD CLEARLY BE MADE, HOWEVER WHEN THE VEHICLE GETS STUCK AND WONT ACCELERATE THE RISK OF GETTING HIT OR REAR ENDED IS OF HIGH PROBABLILITY AND CONCERN. ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT WILL HAPPEN. ISSUE OCCURS SPORADICALLY (AVG COUPLE TIMES A MONTH) SINCE JUNE 2016 WHICH MAKES IT HARD TO DUPLICATE BUT IT OCCURS AND IS WITHOUT A DOUBT A SAFETY ISSUE AND THE CAR IS NOT FUNCTIONING AS DESIGNED. PROUD MILITARY FAMILY IN THIS OUR SOLE VEHICLE, WHICH IS NOT GETTING THE ATTENTION IT NEEDS FROM HYUNDAI IN REGARDS TO THIS MAJOR SAFETY CONCERN. CANT BELIEVE THEY KEEP SENDING US OFF IN THIS DEATH TRAP SAYING THEY UPDATED IT AND IT SHOULD FIX OUR ISSUE. THEY ARE AWARE AND THEY DO NOTHING TO MAKE PROGRESS ON THIS ISSUE OR ENSURE THE SAFETY OF THE FAMILIES IN THEIR VEHICHLES WHEN THIS PARTICULAR ISSUE HAS PRESENTED ITSELF IN OTHERS VELOSTERS AS WELL.

MY HUSBAND AND I RECENTLY PURCHASED THIS VEHICLE BACK IN APRIL 2017. EVER SINCE WE PURCHASED THE VEHICLE WE HAVE BEEN HAVING TRANSMISSION ISSUES, RESULTING IN THE VEHICLE STALLING WHEN PULLING ONTO THE HIGHWAY. THE VEHICLE IS SHIFTING VERY BIZARRE AND MY HUSBAND AND I BOTH FEEL EERIE TO OPERATE THE VEHICLE EVEN FOR SHORT DISTANCES. WE HAVE BEEN TO THE DEALERSHIP AROUND 12-15 TIMES AND EACH TIME LEAVE WITH NO RESOLUTION OR CARE. WE GO TO THE HUMBLE HYUNDAI IN TEXAS. WE HAVE HAD SO MANY SITUATIONS WHERE THEY JUST SEND US HOME, PUT US IN A LOANER WHILE THE CAR STAYS PARKED, ETC. WE HAVE PULLED ONTO THE HIGHWAY AND COME TO A COMPLETE STOP AND TRAFFIC HAD TO STOP SO THEY WOULDN'T HIT US, WE HAVE HAD TO PULL OVER AND PUT THE HAZARD LIGHTS ON, WE ALSO HAVE ONE INCIDENT ON FILM. I JUST DON'T WANT TO CONTINUE WITH THIS VEHICLE AND/OR THE COMPANY BECAUSE I FEEL LIKE WE HAVE BEEN PUT ON THE BACK BURNER AND OUR LIVES DON'T MATTER, ONLY OUR MONEY. PLEASE FEEL FREE TO CONTACT ME THROUGH EMAIL DURING BUSINESS HOURS DUE TO MY JOB. [XXX] MY CELL PHONE IS [XXX]- I AM AVAILABLE BEFORE 8 AND AFTER 5:30 .. ATTACHED IS 1 OF MANY REPAIR ORDERS THAT THEY GAVE US AND SENT US AWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

IVE BEEN BATTLING WITH THE DESLERSHIP AT COLLEGE PARK HYUNDAI FOR ABOUT 7 MONTHS ABOUT MY CAR NOT READING TO GO INTO REVERSE. THE DEALERSHIP FIXED THE CAR ONCE AND TOLD ME IT WAS FIXED. 2 WEEKS AFTER THE REPAIR THE CAR STARING HAVING THE SAME PROBLEMS AND BECAUSE THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM THEY TOLD ME THEY COULD NOT DO ANYTHING ABOUT IT. IVE CALLED CORPORATE AND THEY HAVE TOLD ME THE SAME EXACT THING. THE ONLY THING THEY TOLD ME WAS TO TRADE IN THE CAR AND PAY A DOWN PAYMENT. IM LOSING ALL MY MONEY ON A CAR THAT HASNT WORKED PROPERLY SINCE I BOUGHT IT. I BOUGHT THE CAR AUGUST 30,2016 AND ITS NOW APRIL 7,2017. I HAVE A VIDEO AND A LOG BOOK OF WHEN IVE CALLED AND TAKEN THE CAR TO THE DEALERSHIP ABOUT THE ISSUE. IT SEEMS LIKE THEY DO NOT CARE FOR THE CUSTOMERS SAFTEY OR ABOUT THE LOSS IM TAKING FOR A CAR THAT NEVER WORKED PROPERLY WHEN I BOUGHT. HYUNDAI REFUSES TO HELP ME OR GIVE ME A NEW CAR WITHOUT PAYING. HELP ME.

AT TIMES STARTING FROM A DEAD STOP WHEN ACCELERATING TO PULL INTO ON COMING TRAFFIC THE ENGINE RPM WILL GO AS HIGH AS 6000 RPM AND AS FAR AS MY MPH WILL BE APPROXIMATELY 10 TO 15 MPH AND IT SEEMS AS THE TRANSMISSION IS NOT ENGAGING. LAST TIME THIS OCCURRED I WAS THIS ISSUE NEARLY CAUSED AN ACCIDENT . I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP WITHOUT ANY PROBLEMS FOUND. THIS CONDITION CONCERNS ME BECAUSE I NEVER KNOW WHEN THIS PROBLEM WILL ARISE. WITH A LOW MILEAGE CAR AT JUST OVER 6300 MILES IT MAKES ME VERY ANXIOUS THAT I COULD POSSIBLY IN A SERIOUS ACCIDENT