2014 Hyundai Veloster

SOLD A 2014 HYUNDAI VELOSTER WITH GRINDING BRAKES, ACCELERATION PROBLEM, AND VIBRATION ISSUES. I WAS TOLD EVERYTHING WOULD BE FIXED. I RETURNED THE CAR WITHIN 24HRS. THE CAR VIBRATES DANGEROUSLY AT 50MPH AND ABOVE. THE CAR HESITATES WHEN TAKING OFF, TRYING TO PASS, OR GET ON FREEWAY. THIS IS ALSO DANGEROUS BECAUSE CARS ALREADY GOING 70MPH COULD OF HIT US WHILE TRYING TO GET ON FREEWAY. SOMETIMES WHILE GIVING THE CAR GAS IT WOULD JUST REV UP THE RPMS WITHOUT DOING ANYTHING. THIS ALSO SCARED ME INTO RETURNING THE CAR. I WENT BACK TO TEST DRIVE THE CAR TO SEE IF PROBLEMS WERE FIXED, AND THE MI GENTE AUTO DEALERSHIP TOLD ME THEY JUST REPLACED TIRES AND THAT FIXED THE PROBLEM. I TOLD THEM THEY CAN KEEP THE CAR, BECAUSE I DON'T WANT TO KEEP COMING BACK FOR SAME ISSUES. I WAS THREATENED WITH REPOSSESSION WILL BE ADDED TO MY CREDIT.

TL* THE CONTACT OWNS A 2014 HYUNDAI VELOSTER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (JIM BURKE HYUNDAI, 1424 5TH AVE N, BIRMINGHAM, AL 35203) WHERE IT WAS DIAGNOSED THAT THE OXYGEN SENSOR FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

THE TAILGATE RELEASE PAD HAS TO BE PRESSED VERY HARD TO GET THE LATCH TO UNLOCK. WE BEGAN NOTICING THIS ISSUE AT CHRISTMAS WHEN WE WERE LOADING THE TRUNK FOR A TRIP HOME AND IT HAS PROGRESSIVELY GOTTEN WORSE. THERE WERE SEVERAL TIMES WHEN WE THOUGHT WE WOULD NOT BE ABLE TO GET THE TRUNK OPEN AT ALL WHICH WOULD HAVE MADE THE TRUNK COMPLETELY USELESS. I TOOK IT, TODAY, TO MY LOCAL HYUNDAI DEALERSHIP WHERE THEY CONFIRMED THAT THE PAD HAD COLLAPSED INSIDE OF THE SWITCH AND NEEDED TO BE REPLACED. DUE TO THE PART NUMBER FOR THE REPLACEMENT SWITCH/PAD INDICATING THAT IT WAS A RECALLED PART THE SERVICE DEPARTMENT DID A SEARCH FOR A RECALL OR CAMPAIGN ON THIS PART THEY DISCOVERED THAT THERE WAS A CAMPAIGN FOR THIS PART ON VELOSTERS WITH A MODEL YEAR OF 2015 AND 2016. I WANT TO REPORT THIS NOW ON THE 2014 MODEL YEAR VELOSTER TURBO AS THIS WAS AN EXPENSIVE REPLACEMENT THAT SHOULD HAVE BEEN COVERED UNDER THE SAME CAMPAIGN AS THE 2015 AND 2016 MODELS AS IT IS THE SAME EXACT ISSUE ACCORDING TO THE HYUNDAI SERVICE DEPARTMENT.

ON 09/23/2017 I WAS DRIVING ON THE HIGHWAY ON A SUNNY DAY, AROUND 80 DEGREES WITH MY SUNROOF CLOSED, AND THE SUNROOF COVER OPEN TO ALLOW THE SUNLIGHT IN. WHILE DRIVING ON THE HIGHWAY ABOUT A MILE FROM MY EXIT, I HEARD A LOUD BANG THAT STARTLED ME (SOUNDED LIKE GUNSHOT), ALL OF A SUDDEN I FELT STUFF HITTING MY HEAD, FACE, AND SHOULDERS. I LOOK UP AND SAW MY SUNROOF EXPLODED WITH SHATTERED GLASS FLYING ALL OVER MY CAR AND REALIZED GLASS IS WHAT WAS HITTING ME FACE AND BODY. LUCKILY, THE SOUND OF THE SUNROOF EXPLODING AND GLASS FLYING ALL OVER THE PLACE, I WAS ABLE TO STILL KEEP CONTROL OF MY CAR. I SLOWED DOWN TO EXIT THE HIGHWAY AND PULL INTO A PARKING SO I COULD GET OUT OF THE VEHICLE AND LOOK IT OVER. I NEVER SAW ANYTHING FLY UP AT MY CAR, OR AT MY CAR WHEN THIS HAPPENED. THERE WERE NO VEHICLES CLOSE TO ME WHEN THIS HAPPENED. AS I LOOKED OVER THE CAR, I SAW HOW BADLY THE THE SUNROOF LOOKED AND GLASS ALL OVER MY CAR SEATS. I PICKED PIECES OF SHATTERED GLASS FROM MY HAIR, SHIRT AND PANTS. I IMMEDIATELY CALLED MY INSURANCE COMPANY TO FILE A CLAIM, AND TOOK PICTURES OF THE SUNROOF. THE CAR WAS TOWED TO A STORAGE LOT UNTIL THE BODY SHOP WAS OPEN ON MONDAY. I REQUESTED FOR A LOCAL HYUNDAI DEALERSHIP TO LOOK AT IT FIRST BEFORE THE AUTO-BODY SHOP BECAUSE MY CAR IS STILL UNDER WARRANTY. A GENTLEMAN FROM DEALERSHIP'S SERVICE DEPARTMENT TOOK PICTURES OF SUNROOF AND SUBMITTED TO HYUNDAI ON 09/26 TO INVESTIGATE THE CLAIM. ON 09/28, THAT SERVICE ADVISOR FROM THE DEALERSHIP LEFT ME A VOICEMAIL THAT THE CLAIM WAS DENIED. I CALLED AND SPOKE TO THAT SERVICE ADVISOR TO OBTAIN A REASON FOR THE CLAIM BEING DENIED. HE SAID HYUNDAI'S INVESTIGATION REVEALED AN OUTSIDE INFLUENCE CAUSE THE GLASS TO BREAK, BUT I WAS PROVIDED WITH NO REPORT OR ANY OTHER EXPLANATION ON HOW THEY CAME TO THIS CONCLUSION. I SAW SOME 2012 VELOSTERS WERE RECALLED FOR SUNROOFS EXPLODING. IT'S A HUGE LIABILITY.

WHILE DRIVING AROUND 50 MPH ON A TEXAS HIGHWAY, THE TIRE SIDEWALL BLEW OUT ON THE FRONT DRIVERS SIDE WITH NO CAUSE, THE TIRES HAVE NEVER HIT A CURB, PROPERLY MAINTAINED. THIS ALMOST CAUSED AN ACCIDENT. THE VEHICLE ONLY HAS 29K MILES AND HAS ROUTINE MAINTENANCE, ORIGINAL NEXEN TIRES. THESE TIRES NEED RECALLED, THEY CAR IS IN PERFECT CONDITION ONLY 2 YEARS OLD. THE CAR NOW HAS ALL PIRELLI TIRES AS THE CAR WOULD BE A HAZARD WITH NEXEN