2014 Hyundai Veloster

I purchased my 2014 Hyundai Veloster as a CPO back in January of 2018 with approximately 37k miles. Currently it has 95,637 miles. Within the first couple months of ownership, I noticed that the vehicle was sporadically acting up during acceleration (specifically when shifting between 2nd and 3rd gear). During this process it acts as if all of its power is shut off momentarily and then comes back on, which can potentially be dangerous when accelerating into high traffic areas, or busy intersections because not only does it lose acceleration power but steering as well. I brought it to the dealership right away, but because it never throws any trouble codes, nor does it happen on command - they cannot pin point the issue. Initially they changed the alternator. The second time, I believe, they changed the knock sensor or the Camshaft position sensor. In short, I’ve brought it to the dealership several times and have filed numerous complaints to Hyundai Consumer Affairs, but to no avail. Most recently (March 2022), it happened when both of my stepchildren were in the car while we were returning from the beach. I accelerated from a traffic light and was going around a bend when it happened causing me to slam into the curb and caused nearly $1700 in damage, which I had to pay for out of pocket because at this point it is out of Warranty- even though it’s been an ongoing issue pre-warranty lapse. Then to top it all off, I was leaving work this evening to go to an appointment and all of a sudden it began smoking from underneath the steering column. I quickly pulled into the turning lane and popped the fuse box lid open. Instantly I noticed that a wire harness was on fire, which luckily I was able to blow out after several attempts. I’m at my wit’s end with this car, with the dealership, and with Hyundai….. I need help and don’t know what to do!

SOLD A 2014 HYUNDAI VELOSTER WITH GRINDING BRAKES, ACCELERATION PROBLEM, AND VIBRATION ISSUES. I WAS TOLD EVERYTHING WOULD BE FIXED. I RETURNED THE CAR WITHIN 24HRS. THE CAR VIBRATES DANGEROUSLY AT 50MPH AND ABOVE. THE CAR HESITATES WHEN TAKING OFF, TRYING TO PASS, OR GET ON FREEWAY. THIS IS ALSO DANGEROUS BECAUSE CARS ALREADY GOING 70MPH COULD OF HIT US WHILE TRYING TO GET ON FREEWAY. SOMETIMES WHILE GIVING THE CAR GAS IT WOULD JUST REV UP THE RPMS WITHOUT DOING ANYTHING. THIS ALSO SCARED ME INTO RETURNING THE CAR. I WENT BACK TO TEST DRIVE THE CAR TO SEE IF PROBLEMS WERE FIXED, AND THE MI GENTE AUTO DEALERSHIP TOLD ME THEY JUST REPLACED TIRES AND THAT FIXED THE PROBLEM. I TOLD THEM THEY CAN KEEP THE CAR, BECAUSE I DON'T WANT TO KEEP COMING BACK FOR SAME ISSUES. I WAS THREATENED WITH REPOSSESSION WILL BE ADDED TO MY CREDIT.

TL* THE CONTACT OWNS A 2014 HYUNDAI VELOSTER. WHILE PARKED, THE VEHICLE FAILED TO SHIFT INTO GEAR. ALSO, WHILE DRIVING, THE TRANSMISSION WOULD SHIFT OUT OF GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000.