NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
422 reports29,321 miles · May 7, 2015
Electronic Stability Control (esc)Equipment Adaptive/mobilityPower TrainCrash
I HAVE A HYUNDAI VELOSTER 2013, I NOTICED MY BRAKE LIGHT CAME ON THE DASH ON MONDAY BUT WENT OFF. TUESDAY MORNING WHEN I WAS BACKING OUT THE DRIVE WAY MY CAR GOT STUCK IN REVERSE. THE CAR THAT WAS COMING ALMOST HIT ME HE HAD TO RUN OFF THE ROAD. HE THEN GOT OUT THE CAR AND HELPED ME GET IT BACK IN TO PARK. IT TOOK US ABOUT 15 M…
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I HAVE A HYUNDAI VELOSTER 2013, I NOTICED MY BRAKE LIGHT CAME ON THE DASH ON MONDAY BUT WENT OFF. TUESDAY MORNING WHEN I WAS BACKING OUT THE DRIVE WAY MY CAR GOT STUCK IN REVERSE. THE CAR THAT WAS COMING ALMOST HIT ME HE HAD TO RUN OFF THE ROAD. HE THEN GOT OUT THE CAR AND HELPED ME GET IT BACK IN TO PARK. IT TOOK US ABOUT 15 MINS TO GET IT. I TOOK IT TO THE HYUNDAI DEALERSHIP THEY DIDN'T EVEN TRY TO FIX IT HE TOLD ME TO GO HOME AND THEY WILL GIVE ME A CALL IF THEY GET A APT OPEN. SO ON MY WAY HOME MY CAR WAS JERKING I PULLED OVER AT THE STORE AND GOT STUCK MY CAR WOULDN'T GOT INTO PARK, SO I WAS SITTING THERE WITH MY FOOT ON THE BREAK FOR ABOUT 30 MINS UNTIL I GOT IT TO PARK. I HAVE CALLED CORPORATE OFFICE AND NOTHING STILL HAS HAPPENED I AM ABOUT TO RETURN THIS DANG CAR. *TR
NHTSA ODI #10715147
30,000 miles · Apr 17, 2015
EngineVehicle Speed ControlFire
DRIVER TURNED RIGHT FROM A STOP SIGN ONTO A HIGHWAY AND BEGAN ACCELERATING TO 55 M.P.H WHEN DRIVER REACHED APPROXIMATELY 35 M.P.H, HE HEARD A LOUD BANG IN THE ENGINE COMPARTMENT AT WHICH POINT THE VEHICLE LOST POWER. THE VEHICLE WAS STILL RUNNING BUT THE DRIVER COULD NOT ACCELERATE OR THROTTLE. THE DRIVER PULLED OFF TO THE S…
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DRIVER TURNED RIGHT FROM A STOP SIGN ONTO A HIGHWAY AND BEGAN ACCELERATING TO 55 M.P.H WHEN DRIVER REACHED APPROXIMATELY 35 M.P.H, HE HEARD A LOUD BANG IN THE ENGINE COMPARTMENT AT WHICH POINT THE VEHICLE LOST POWER. THE VEHICLE WAS STILL RUNNING BUT THE DRIVER COULD NOT ACCELERATE OR THROTTLE. THE DRIVER PULLED OFF TO THE SIDE OF THE ROAD WHEN THE DRIVER NOTICED WHITE SMOKE ACCUMULATING AND THE SMELL OF COOLANT OR ANTIFREEZE COMING INTO THE INTERIOR OF THE VEHICLE. THE SMOKE WAS COMING FROM THE ENGINE COMPARTMENT AND BECAME DARKER IN COLOR. THE ENGINE THEN WENT UP IN FLAMES. *TR
NHTSA ODI #10706255
23,500 miles · Apr 9, 2015
Fuel/propulsion SystemStructureUnknown Or Other
I HAVE A 2013 VITAMIN C VELOSTER AND I RECENTLY LOOKED UNDER MY LICENSE PLATE IN THE REAR AND NOTICED A BIG HOLE IN MY BUMPER FROM MELTING, IT SEEMS TO KEEP GETTING WORSE SINCE LAST WEEK WHEN I NOTICED IT. I TOOK IT INTO THE DEALERSHIP YESTERDAY AND SHOWED THE SERVICE GUYS AND AT THAT POINT MY BUMPER AND PLATE MOUNT HAD FUSED TO…
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I HAVE A 2013 VITAMIN C VELOSTER AND I RECENTLY LOOKED UNDER MY LICENSE PLATE IN THE REAR AND NOTICED A BIG HOLE IN MY BUMPER FROM MELTING, IT SEEMS TO KEEP GETTING WORSE SINCE LAST WEEK WHEN I NOTICED IT. I TOOK IT INTO THE DEALERSHIP YESTERDAY AND SHOWED THE SERVICE GUYS AND AT THAT POINT MY BUMPER AND PLATE MOUNT HAD FUSED TOGETHER FROM THE HEAT. I FEAR THE BUMPER STARTING ON FIRE RIGHT NEXT TO THE GAS TANK. THEY TOOK 3.5 HOURS TO LOOK AT IT AND FIGURE OUT WHAT WAS GOING ON. THEY CLAIMED THAT THEY HAVE NEVER HEARD OF OR SEEN THIS ISSUE AND WHEN THEY FINISHED, WOULDN'T TELL ME ANY INFO. THEY GAVE ME NO PAPERWORK, THEY JUST TOLD ME "TAKE THE CAR, WE HAD TO ORDER A LOT OF PARTS AND IT WILL BE A WHILE BEFORE WE GET THEM IN; WE WILL CALL YOU WHEN THE PARTS COME IN AND THEY CLOSED THE SHOP. *TR
NHTSA ODI #10704719
35,000 miles · Mar 23, 2015
Visibility/wiper
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUNROOF SHATTERED WITHOUT WARNING CAUSING GLASS TO FALL INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V568…
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TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUNROOF SHATTERED WITHOUT WARNING CAUSING GLASS TO FALL INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V568000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 35,000....UPDATED 05-26-15 *BF UPDATED 6/30/2015 *JS
NHTSA ODI #10701172
25,000 miles · Mar 13, 2015
Visibility
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 45 MPH, THE PANORAMIC SUN ROOF GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
NHTSA ODI #10694039
36,133 miles · Feb 6, 2015
VisibilityInjury
I WAS DRIVING, DOING APPROX 50 MILES PER HOUR WHEN I HEARD A POP AND THEN IT STARTED TO RAIN GLASS FROM MY PANORAMIC SUNROOF THAT WAS SHATTERING ALL OVER ME. I HAD GLASS IN MY HAIR, CUTS ON MY FOREHEAD AND I HAVE A HUGE LUMP ON THE TOP OF MY HEAD FROM WHERE I WAS HIT IN THE HEAD WITH A BIGGER PIECE OF GLASS. WENT TO THE HOSPITAL…
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I WAS DRIVING, DOING APPROX 50 MILES PER HOUR WHEN I HEARD A POP AND THEN IT STARTED TO RAIN GLASS FROM MY PANORAMIC SUNROOF THAT WAS SHATTERING ALL OVER ME. I HAD GLASS IN MY HAIR, CUTS ON MY FOREHEAD AND I HAVE A HUGE LUMP ON THE TOP OF MY HEAD FROM WHERE I WAS HIT IN THE HEAD WITH A BIGGER PIECE OF GLASS. WENT TO THE HOSPITAL TO MAKE SURE I DIDN'T HAVE A CONCUSSION, WHICH I DO NOT, HOWEVER, I AM VERY SORE FROM MY NECK UP TO THE TOP OF MY HEAD. BROUGHT THE CAR TO THE HYUNDAI DEALER AND THE SERVICE ADVISER ACTED SURPRISED THAT THIS HAD HAPPENED AND SAID TO CONTACT MY INSURANCE COMPANY TO FILE A COMPLAINT SINCE HE STATED IT COULDN'T HAVE HAPPENED ON ITS OWN, THAT SOMETHING HAD TO HAVE HIT IT. HOW SAD IT IS TO COME HOME TO SEE THAT THE 2012 MODEL OF MY CAR EXPERIENCED THE SAME CHALLENGE AND WAS UNDER RECALL AND NOW I AM SEEING THAT SEVERAL OTHER 2013 OWNERS ARE EXPERIENCING THE SAME ISSUE WITH THEIR SUNROOF AS I AM. *JS
NHTSA ODI #10681854
Mileage unknown · Jan 22, 2015
Electrical System
HELLO, THIS REPORT IS NOT FOR A PARTICULAR INCIDENT, HOWEVER IT IS WIDESPREAD AND SHOULD BE ADDRESSED. I HIGHLY ENCOURAGE YOU TO READ THIS ARTICLE: HTTP://WWW.NETWORKWORLD.COM/ARTICLE/2871485/MICROSOFT-SUBNET/HACKERS-COULD-EXPLOIT-SECURITY-HOLES-IN-PROGRESSIVE-INSURANCE-SNAPSHOT-DEVICES.HTML THIS TELLS OF HOW THE PROGRE…
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HELLO, THIS REPORT IS NOT FOR A PARTICULAR INCIDENT, HOWEVER IT IS WIDESPREAD AND SHOULD BE ADDRESSED. I HIGHLY ENCOURAGE YOU TO READ THIS ARTICLE: HTTP://WWW.NETWORKWORLD.COM/ARTICLE/2871485/MICROSOFT-SUBNET/HACKERS-COULD-EXPLOIT-SECURITY-HOLES-IN-PROGRESSIVE-INSURANCE-SNAPSHOT-DEVICES.HTML THIS TELLS OF HOW THE PROGRESSIVE SNAPSHOT VULNERABLE TO HACKERS AND TRANSMITS THE DATA IT COLLECTS UNENCRYPTED. SINCE THE PROGRESSIVE SNAPSHOT IS PLUGGED DIRECTLY INTO THE OBD-II PORT, IT HAS ACCESS TO THE VEHICLE'S COMPUTER, WHICH COULD ALLOW A HACKER TO CONTROL THE CAR. AFTER READING THIS, I HAVE OPTED-OUT OF THE SNAPSHOT PROGRAM AND THEREFORE, MY CHANCE TO GET A DISCOUNT. THIS NEEDS TO BE ADDRESSED BECAUSE IT PUTS MILLIONS OF PEOPLE AT RISK. THANK YOU *TR
NHTSA ODI #10678189
19,677 miles · Jan 8, 2015
Visibility
DRIVING TO WORK AT 45MPH AND THE REAR HATCH WINDOW SHATTERED. NOTHING HIT IT, NO PREVIOUS CRACKS, ETC. BACK GLASS JUST SHATTERED, THE ONLY THING HOLDING THE GLASS FROM FALLING INTO THE BACK SEAT WAS MY TINTING. *TR
NHTSA ODI #10670943
22,000 miles · Dec 28, 2014
Engine
THE ENGINE LIGHT CAME ON 2 WEEKS EARLIER TOOK CAR IN AND THEY CLAIM THEY MADE AN ADJUSTMENT AND I WAS ALSO TOLD MIGHT HAPPEN AGAIN AND THE WOULD NEED TO REPLACE VALVE 4 OR CYLINDER 4 NOT SURE WHICH THEN I WAS DRIVING HOME DOWN THE BLOCK FROM MY HOUSE ENGINE LIGHT CAME ON AND THEN MAJOR NOISE IN ENGINE AND ALL LIGHTS CAME ON ENG…
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THE ENGINE LIGHT CAME ON 2 WEEKS EARLIER TOOK CAR IN AND THEY CLAIM THEY MADE AN ADJUSTMENT AND I WAS ALSO TOLD MIGHT HAPPEN AGAIN AND THE WOULD NEED TO REPLACE VALVE 4 OR CYLINDER 4 NOT SURE WHICH THEN I WAS DRIVING HOME DOWN THE BLOCK FROM MY HOUSE ENGINE LIGHT CAME ON AND THEN MAJOR NOISE IN ENGINE AND ALL LIGHTS CAME ON ENGINE SHUT OFF HAD TO PUSH CAR HOME... HAD TOWED TO DEALER NEXT DAY THEY TOLD ME ROD WENT THRU THE RENGINE AND NEEDED A NEW ENGINE. THE DEALER HAS HAD MY CAR NOW FOR 6 WEEKS AND THEY CANNOT TELL ME WHEN IT WILL BE REPAIRED (PREFER TO BE REPLACED) I AM NOT A HAPPY CAMPER AT ALL. *TR
NHTSA ODI #10668583
21,000 miles · Dec 17, 2014
Steering
AT INTERSTATE SPEEDS (60 MPH AND ABOVE),THE VEHICLE'S STEERING BECOMES UNEXPECTEDLY HEAVY, AND IT SEEMINGLY TAKES AN UNUSUAL (AND POSSIBLY, MOMENTARILY ALARMING) AMOUNT OF STEERING EFFORT TO KEEP THE VEHICLE "CENTERED" ON THE ROAD. *TR
NHTSA ODI #10664850
Official recalls
3Sep 22, 2023
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Feb 28, 2023
Hyundai Motor America (Hyundai) is recalling certain 2012-2014 Veloster vehicles. High conductive liquid may leak into the Reverse Park Aid Sensor (RPAS), which can result in an electrical short circuit.
Consequence & remedy
Consequence: An electrical short circuit increases the risk of a fire.
Remedy: Dealers will inspect and replace the RPAS fuse and sensor, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 242.
Mar 14, 2019
Hyundai Motor America (Hyundai) is recalling certain 2013 Veloster vehicles that are equipped with 1.6 liter turbo engines. The engine management software may cause premature ignition (pre-ignition) of the air/fuel mixture in the engine. The resulting excessive cylinder pressure may damage the engine.
Consequence & remedy
Consequence: Engine damage can increase the risk of a fire or cause an engine stall, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the engine management software, free of charge. The recall began May 14, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 182.
Additional source detail variants (2)
Engine
Hyundai Motor America (Hyundai) is recalling certain 2013 Veloster vehicles that are equipped with 1.6 liter turbo engines. The engine management software may cause premature ignition (pre-ignition) of the air/fuel mixture in the engine. The resulting excessive cylinder pressure may damage the engine.
Consequence: Engine damage can increase the risk of a fire or cause an engine stall, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the engine management software, free of charge. The recall began May 14, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 182.
Electrical System:software
Hyundai Motor America (Hyundai) is recalling certain 2013 Veloster vehicles that are equipped with 1.6 liter turbo engines. The engine management software may cause premature ignition (pre-ignition) of the air/fuel mixture in the engine. The resulting excessive cylinder pressure may damage the engine.
Consequence: Engine damage can increase the risk of a fire or cause an engine stall, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the engine management software, free of charge. The recall began May 14, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 182.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.