2013 Hyundai Veloster

WHILE DRIVING ON THE 528 HEADING TO WORK, THERE WAS AN IMPRESSIVE EXPLOSION SOUND FOLLOWED BY GLASS SHARDS AND PULVERIZED GLASS FROM THE SUNROOF BEING PROPELLED INTO THE CAR FORCEFULLY. I WAS DRIVING AT APPROX 70MPH, AND THE SUNROOF WAS CLOSED. ALL OTHER WINDOWS WERE CLOSED AS WELL. THERE WERE NO OTHER VEHICLES IN FRONT OF ME. THE SUNROOF IMPLODED INTO THE CAR, COVERING ME AND THE INTERIOR OF THE VEHICLE WITH GLASS. THANKFULLY, I WAS WEARING SUNGLASSES WHICH KEPT THE GLASS OUT OF MY EYES. AS I WAS VERY NEAR MY JOB WHEN IT HAPPENED, I CONTINUED TO DRIVE AT A MUCH, MUCH SLOWER SPEED TO MY JOB. WHEN I ARRIVED, I FOUND GLASS INSIDE MY CLOTHING AND WAS REMOVING GLASS FROM MY HAIR ALL DAY. I CALLED A DEALER AND TOOK THE CAR IN IMMEDIATELY, MISSING THE FIRST PART OF MY SHIFT AT WORK. I WAS TOLD THEY HAD NEVER HEARD OF THIS HAPPENING, BUT IT WOULD BE COVERED UNDER THE WARRANTY. A NEW SUNROOF WAS INSTALLED. TODAY, 11/14/13, WHILE DRIVING, I NOW NOTICE A "CRACKLING" SOUND FROM THE ROOF WHILE DRIVING. I AM AFRAID THE IMPLOSION IS GOING TO HAPPEN AGAIN! I HAVE CALLED THE DEALER AND AM WAITING TO HEAR WHAT THEY ADVISE. IS TERRIBLE TO OWN A CAR AND BE AFRAID TO DRIVE IT!! *TR

I OWN A 2013 HYUNDAI VELOSTER THAT I PURCHASED IN MAY. WHILE DRIVING OVER THE TAPPAN ZEE BRIDGE, THIS MORNING, MY SUNROOF SPONTANEOUSLY EXPLODED WITHOUT WARNING. I WAS IN SHOCK, COVERED IN GLASS AND UNABLE TO PULL OVER UNTIL I REACHED THE TOLL PLAZA, THE THERE IS NO STOPPING ON THE BRIDGE. I CALLED MY DEALER AND THEY ADVISED ME THAT IT WAS A "KNOWN ISSUE" BUT THAT MY CAR HAD NOT BEEN RECALLED AND THEY WERE NOT SURE WHY. THE TOW-SERVICE THAT IS USED FOR THE THRUWAY AUTHORITY COULD NOT TAKE ME TO MY DEALER AND ONLY TO THE NEAREST ONE, WHICH IS WHITE PLAINS HYUNDAI. THEY ALSO ADVISED ME THAT IT IS A "KNOWN ISSUE" AND HAS TO DO WITH THE GLASS. AGAIN, THEY CONFIRMED THAT MY VIN WAS EXCLUDED FROM THE RECALL. IT IS (OBVIOUSLY) COVERED UNDER WARRANTY. HOWEVER, I AM NOW TERRIFIED OF MY SUNROOF AS NO ONE CAN TELL ME THAT THE ISSUE IS RESOLVED AND ASSURE ME THAT IT WON'T HAPPEN AGAIN. I'VE ONLY OWNED THE CAR FOR 3 MONTHS! AT THE DEALER'S SUGGESTION, I CALLED HYUNDAI CUSTOMER SERVICE FOR ANSWERS AND RECEIVED VERY LITTLE INFORMATION. I HAVE PHOTOS AVAILABLE AND AM HAPPY TO DO AN INTERVIEW. *TR

MY 2013 HYUNDAI VELOSTER'S SUNROOF EXPLODED VIOLENTLY, WHILE PARKED UNDER THE CARPORT. IT CAUSED DAMAGED TO THE INTERIOR AND TO THE SURROUNDING VEHICLES. ACCORDING TO REVIEWS THIS ISSUE IS UNDER INVESTIGATION FOR THE 2012 MODELS, YET MINE IS A 2013. OBVIOUSLY, THE PROBLEM HAS BEEN CORRECTED. I WILL NOT FEEL SAFE DRIVING MY CAR ONCE THE MANUFACTURE/DEALERSHIP FIX IT. AND SADLY, I'VE ONLY HAD IT FOR A MONTH. *TR

VEHICLE IN PARK, DRIVERS SIDE WINDOW AND PASSENGER REAR DOES NOT ENGAGE TO BRING DOWN WINDOW. ALSO 2ND INCIDENT ON 10/6/2012, PASSENGER DOOR AND WINDOW DOES NOT UNLOCK TO OPEN FROM INSIDE WHEN VEHICLE PLACED IN PARK. HAVE TAKEN INTO THE DEALER TWO TIMES TO HAVE VEHICLE INSPECTED FOR FAULT. TECHNICIANS HAVE NOT BEEN ABLE TO REPLICATE MIS-FUNCTION. UNSURE IF VEHICLE HAS A DEFECT. *TR