2013 Hyundai Veloster

The contact's daughter owns a 2013 Hyundai Veloster. The contact stated that while the vehicle was parked, it caught on fire. The vehicle became engulfed in flames, and the authorities were called to the scene. The Fire Department extinguished the fire. The vehicle was later towed to an impound lot where it was deemed a total loss. No injuries were reported. A police report was filed. A nearby roadside electrical box was damaged due to the heat from the fire. Prior to the fire, the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 23V132000 (Electrical System). The contact was informed by the dealer that the vehicle did not have a parking sensor, and the recall repair would not apply to the vehicle. Upon investigation, the contact later discovered that the vehicle was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the owner was not made aware of the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2013 Hyundai Veloster. The contact stated that after starting the vehicle, the braking system malfunctioned, and the brake pedal extended to the floorboard while being depressed. The contact stated that upon inspection, it was discovered that brake fluid was leaking from the vehicle. The vehicle was taken to the local dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC); which was linked to the failure. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 73,000.

The contact's god-daughter owns a 2013 Hyundai Veloster. The contact stated that the ABS warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V651000(Service Brakes, Hydraulic) was performed; however, the failure persisted. The contact stated that while inspecting the vehicle at the residence, the contact noticed that the ABS fuse was blown. The contact replaced the ABS fuse; however, the ABS motor made an abnormal whining and humming sound. The ABS motor then blew up and caught on fire. The contact stated that he was able to extinguish the 12 inch high flames with a bottle of water. The vehicle was towed to the dealer, where it was determined that the ABS unit and the wiring harness needed to be replaced. The vehicle was not repaired. The contact stated that the recall remedy failed to fix the failure. The manufacturer was notified of the failure and a case was opened; however, the manufacturer later sent a letter to the contact advising that the claim was denied. The failure mileage was approximately 87,700.

The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact then received a second recall notice that stated that parts for the recall repair were available. The local dealer was contacted about the recall and an appointment was scheduled. The vehicle was taken to the dealer for an oil change and the recall repair; however, the contact was later informed that the dealer was out parts for the recall repair and was not able to service the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact scheduled and confirmed an appointment and upon arriving, was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Veloster. The contact stated that while the vehicle was started and in park(P), there was smoke coming from the engine compartment with a burning odor. The air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 103,000.

The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not notified. VIN tool confirms parts not available.