2013 Hyundai Veloster

Since I got the car in 2015 I have been taking it to the Hyundai dealership for all maintenance. I kept telling them that it feels like it’s driving hesitant or pushed to go. I took my car in for a routine oil change and my car came back not running. They said my car needed an update. They did so without my permission. Then was told I needed a new transmission. A month later I’m driving down the road my car was on but not driving like it would not go. I had to get it towed. They said it was the cat converter. Well the car was still was having the same issue after that was fixed. I was driving down I-4 to go to the dr and my car suddenly slowed down and would not go I couldn’t get over and was almost rear ended. I took it back to Hyundai. They said it was a knock sensor. Fixed it. Was coming from Orlando 24 hours later and the car slowed down on its own again with a big semi behind me and my daughter was in the car. Hyundai refuses to fix the engine that’s a GDI that is recalled in the turbo Veloster because mine is base model. I also have a 2015 Hyundai Elantra hatch back that shows the same signs as my Veloster they both have GDI engines. Please feel free to contact me at [XXX] or [XXX]. And this has been doing this since before my mileage was high and it was below 60,000. I do have copies of all maintenance that was done at the dealership. If you have and email I can forward all invoice. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns 2013 Hyundai Veloster. The contact stated that the check engine warning light was illuminated while driving. The contact had taken the vehicle to the dealer where they replaced the spark plugs; however, the failure recurred. The vehicle was taken back to the dealer where they discovered that there was a leak in the turbocharger. The dealer acknowledge that the leak was a known issue with the model vehicle and informed him that they would submit a claim to the manufacturer to cover the cost of the repair. The contact was later informed that the manufacturer had denied the claim. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 78,000.

The contact owns a 2013 Hyundai Veloster. The contact received a recall notification for NHTSA Campaign Number: 19V204000 (Electrical System, Engine) however, the dealer informed the contact that they would be able to facilitate the repair in 34 weeks. The contact stated that he contacted a second dealer; Hiley Hyundai of Fort Worth (9000 West Fwy, Fort Worth, TX 7610) and was informed that they could not complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Veloster. The contact stated while driving 55 MPH, he started to hear an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact stated he continue to drive the vehicle. The contact stated a few days later, the check engine warning light was illuminated. The contact stated he had to add oil every 2 days. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 114,000.

I purchased this car in September 2020 from a dealership and had no knowledge that there was an open recall on the vehicle. My son was driving the car home from school when in what he describes as the car losing all power with a rumbling noise. Smoke began coming from under the hood. He immediately pulled over. He was at a red light and had reached about 35 mph when the engine failed. He immediately pulled over about 200 to 300 feet from where he was had accelerated from at the red light. The vehicle was towed to the Hyundai dealership. After inspection it was reported that the open recall campaign was addressed on the vehicle however the damage caused by the recall was not fixed by the dealership. The dealership gave a quote of $9100 to replace the engine which through a rod through the engine block, a new starter, a new intake manifold and a new turbo. The dealership advised that they would only address the computer software update to address the pre ignition issue that leads to engine failure or fire but would not fix the damage caused by the recall. This is very unfortunate that automakers can build cars that they issue recalls on and only be responsible for fixing the recall and not the damage caused due to the recall. I should have never been sold a car with an open recall that was not addressed before purchase. My sons life was put at risk as well as other motorist. He broke down on an extremely busy highway. Highway 501 in Conway South Carolina. The car began smoking and could have caught fire. I am floored that a country like ours does not place more accountability on automakers and dealerships.

Connecting rod failure. A test was ran on my car and this code came up even though my check engine light was off. There is a rattling when accelerating and a decrease in speed when accelerating. The rattling began a little less than a year ago so I took it to a shop but they said it couldn’t be fixed because the engine is enclosed. Basically to fix this issue I would need an entire new engine and it is already causing major issues on my vehicle. This is a safety issue because the engine could just fail.

The contact owns a 2013 Hyundai Veloster. The contact stated while her husband was driving approximately 20-25 mph, he heard an abnormally loud sound coming from the vehicle. The vehicle started to shake with the check engine warning light illuminated. The contact stated her husband was able to pull to the side of the road, where he noticed that smoke was coming from under the hood. Additionally, there was oil leaking from the engine. The vehicle was towed to an independent mechanic, who diagnosed that there was a large hole in the cylinder block. The fire was started due to a mixture of fuel and oil. The contact was informed by the mechanic that the failure was related to NHTSA campaign number: 19V204000 (Electrical System, Engine) however, the recall repair was already completed on the vehicle. The vehicle was towed to the dealer who diagnosed that the failure was not related to the recall. The manufacturer was made aware of the failure and informed the contact that she was responsible for the cost of repair since the vehicle was out of warranty. The approximate failure mileage was 69,204.

Electrical issues & engine issues. 2013 Hyundai Veloster. - purchased brand new and September 2013. CENTEREACH HYUNDAI DEALERSHIP. Since day one I’ve had many issues. So I’m having multiple repairs and replacement of AC /Heat blower,switches, Resistors,-Blower head unit, radio,Control head ( Internally shorting.Recall #948 ( canister cracked).report to dealer sells of exhaust coming in car. Also had replaced Right rear door actuator. July 2018 complained of transmission slipping not going into gear pulling back etc. Dealer claims no trouble calls. Once again I am having the same issues. This time driver side window goes down by itself and will not stay up, I have to manually open passenger side door lock and once again the blower does not work. Lights on my dash all lit oil light had been flickering, tire pressure light stays on and airbag light is lit. Just recently I have been driving in the car and had thought in the middle of driving that the transmission had went the car mediately pulled back and did not move I was lucky enough to have guided it over to the side of the road. NHTSA # 19V204000 ( Hyundai recall #182) 2013 Hyundai Veloster - although it states four”TURBO ENGINE” only I am having the same exact problems. Let’s not wait until the engine goes on fire or causes a serious accident ! I am more than concerned and worried about this for I have no other transportation. I have contacted Hyundai customer care service. Both emailed and called. Hyundai Consumer Affairs # 18383206. I had also been advised over the phone(which I am was not aware of) another recall #966 - Involving a Hyundai Veloster’s 2012 -2017, as per rep. She set up an appointment with the dealership in which I go to, and also purchased the car, I asked her to please forward me a copy of the email and what she sent to the dealership, in which I am still waiting. I’m hoping the dealership Will take this more seriously coming from the manufacture. I Will advise outcome. Thank you