2013 Hyundai Veloster

Vehicle Info: 2013 Hyundai Veloster VIN: [XXX] Odometer: 75,000 miles Problem Description: My check engine light began flashing and the vehicle entered limp mode. Diagnostic codes showed P1326 and U1103, which are linked to a known Theta II engine defect involving rod bearing failure. Hyundai issued a 15-year / 150,000-mile warranty extension and settled a class-action lawsuit to cover these failures. However, my request for coverage was denied due to “time in service” despite being well below the mileage limit (only 75k miles). This is a serious safety concern that may result in sudden engine failure. I am requesting that NHTSA investigate Hyundai's denial and handling of such cases INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving my vehicle and it began severely misfiring and stalled on me. I took it to the dealer and found there was damage to cylinder number 2 engine balance. After research I found there are many claims and complaints due to this type of issue. The likely cause is preignition caused by what Hyundai calls bad software. I recently purchase the vehicle and they say it was updated in July of 2024 and will not repair my vehicle as they say because of its age and mileage. That being said I’m at 120k mileage and work in the auto industry…. They is nothing that could cause valve burn outside of the known ignition issue with these cars. I have no problem paying for repairs due to my cause issues or normal wear and tear but a melted valve is caused by the know issues on these cars. I am looking for help working with Hyundai to get this issue fixed.

The contact owns a 2013 Hyundai Veloster. The contact stated while driving 45 MPH, the vehicle lost motive power and the check engine warning light illuminated. The contact depressed the brake pedal and the vehicle started to shake. The contact stated that after shifting into gear the vehicle became difficult to drive. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed with a passenger’s air bag fault. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 172,000.

On October 17, 2024, owner was leaving Denver, CO on the highway and had to stop for traffic and vehicle wouldn't move. Was in drive but vehicle would not drive and pulled to side of road. Had insurance tow to nearest Hyundai dealership. Check engine light was on and dealership checked vehicle and needed to have the crankshaft position sensor replaced. Fixed the problem thank God and I was on my road shortly there after. My Veloster is 2013 with 47,000 miles at time of incident.

A connecting rod bearing failed in the engine leading to catastrophic engine failure with the connecting rod breaking through the wall of the engine block causing a hole and undriveable vehicle. According to my research, this issue has been recalled in adjacent model years (2015-2016) but not in my model year (2013) that has the same engine. This issue has already been confirmed in these engines, but Hyundai states my car is not included in the recall. This was a safety risk because the engine failure breached the engine wall which could have ignited engine oil and caused a fire. The engine may have also failed at a critical driving moment when acceleration was needed and stranded the car in an unsafe position. Yes, the problem was reproduced at the dealer's service center because the failure occurred while they were test driving my vehicle. Since the service center tech was the one driving the car when the incident occured, I do not know if there was a fire or not and the speed they were traveling, etc. The vehicle has been inspected by the dealer service center and confirmed that this is the issue that caused the problem. The dealer even suspected this was going to happen as they had foreknowledge of the issue occurring on other vehicles that had already been recalled for this issue. The only prior warning of this issue is that I had some misfires on the engine a few days before which is what prompted me to bring it in for service. The misfires temporarily illuminated the "check engine" light but then the light went back out again. I had no idea this minor issue would result in such a severe, catastrophic failure.

One night I was driving on the highway and my check engine light came on. At first I thought it was weird because I had just gotten the car from a dealership three weeks prior. I pulled into a gas station and checked my oil which was low so I added some oil that I had bought. As I was driving home the car suddenly developed a tick and started to lose power. The turbo stopped working. I was pretty concerned about this so the next morning I decided to top off the oil and I decided to take the car into a shop. The first shop heard the engine knock and told me that my crankshaft might be going bad but I wanted a second opinion so I took it to a trusted shop who heard the engine knock and told me the engine would need to be replaced. I called the warranty company and they inspected it at the shop and said the engine would need to be torn down for diagnosis. I had to agree to pay for the shop to tear down the engine if it would not be covered. The shop found metal shavings in the oil pan. Once the engine was apart, they said that the rod bearing was bad. The car and engine are available for inspection.

Vehicle is burning through oil without having oil light engaged. Vehicle is going through two quart + of oil every 3 weeks. Just added 2 quarts of oil 3 weeks ago when the car would not accelerate past 5mph and rough idled (this turned out to be caused by a different issue still being diagnosed), I added the oil as dip stick showed no oil on the stick. Light did not come on. Took to independent mechanic this week who stated I had no oil in the vehicle. Can not go 3 month/3000 miles for an oil change or the engine would be damaged. Have taken the vehicle several times to Valvoline who indicate no oil with no oil pressure light on, each time. This has been constant for 2 years. Each mechanic shop states the GDI engines are burning through oil. No oil leaks have been detected. This issue could result in serious engine damage.

First the turbo stopped working n smoking. Took it to the dealer n they had it for a month.. Get it back one day later had to have it towed . Vehicle was there for another 2 weeks got it back and it started to smoke. I pressed on the gas pedal n the car wouldn’t move! The first time the turbo was supposed to be replaced I believe ever since it was sent there to be replaced it was never the same. I still have the car and it will not start. The turbo n engine are filled with oils .