2013 Hyundai Veloster

The contact owns a 2013 Hyundai Veloster. The contact stated that while driving at various speeds on several occasions, abnormal sounds emanated from the engine compartment, and the check oil light illuminated while making left turns. The vehicle was taken to a dealer, where it was diagnosed that an engine cleaning was needed; however, the service was not performed. The vehicle was later returned to the same dealer, where the same diagnosis was provided. The service was performed, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

The car goes into limp mode in the middle of driving on the interstate or usually at higher speeds and loses speed quickly. This has put me at high risk for accidents when traveling between cities and has left me stranded on dangerous parts of the interstate at times. I have taken it to my Hyundai dealer I bought the car from and they said there is a knock in the engine and the whole engine would need replaced and I cannot afford that ($12k) but the car only has 125k miles on it and I want to keep it for as long as possible because it’s my baby. I do not think it has been inspected by anyone but my dealer yet but I am willing to let anyone look at it in order to get it fixed without paying an arm and a leg. The car did have some issues prior to this issue that were recalled and fixed, but this happened out of nowhere and when it does happen the engine light flashes and it goes into limp mode. The light currently stays on because of the O2 Sensor though, but that is not a big issue. I have to use a OBD2 Scanner to clear the engine knock code every time it goes into limp mode in order to drive it properly and even then it will go back into limp mode eventually. My car started having issues probably a year or two ago. I also want to note I know a girl who used to have the exact same year, make and model of car as me and had the exact same issues of going into limp mode and such so it is not just a random issue of mine.

As my [XXX] son was driving, his car, out of nowhere, stopped working and the steering wheel became incredibly hard to turn. It put him and other vehicles around him at risk as he was doing 50mph and his car suddenly stalled. No warning. No dash lights. It was hard for him to pull over to safety. We replaced the battery and tried to restart the car, then the engine started smoking. We immediately called for a tow. Our local shop said his engine seized. We then towed it to Hyundai and they confirmed the same thing, "it definitely locked right up." The car has been well taken care of, no warning signs prior to engine failure, no warning lights, etc. His car is also under 100k miles. There is literally no reason for an engine failure. In 2019 there was a NHTSA Recall 19V204, Hyundai Recall #182 ECU Software update; this was supposed to fix the issue but here we are... the engine STILL BLEW. Hyundai is refusing to help. They won't do anything. There's known issues with Hyundai's 1.6 GDI turbo engine. They should be held responsible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

"CATASTROPHIC ENGINE FAILURE & INEFFECTIVE RECALL REMEDY (NHTSA 19V-204): ​While traveling at highway speeds, with my two children and boyfriend, the vehicle went completely black. Car loss complete power, going into a limp mode( 'Loss of Motive Power') The Check Engine Light began flashing before going solid. When I was able to pull to the shoulder, I tried to start the car and noticed the radio screen was black and stayed black(before this time, the screen would some times go blank or completely black and then turn back on). Car would start and shake really hard with noise coming from engine, and then car would die. Since then I have been going back and forth with Hyundai Motors and Hyundai dealer, telling them that this is not a warranty issue, but a safety issue and they both have ignored and didn't enology this at all. This happened October 4th, 2025 Recall of 182 was completed but it failed. The vehicle is at the Dalton Hyundai dealer in Nation City. Dealer confirmed zero compression in engine and want $5000 to tare engine to see if it would be under warranty but I keep telling them this is a safety issue that is still accruing and under the 573 Recall/19v-204 I tried to get help throw the BBB and got denied because of age and being the second owner and they told me to contact NHTSA I am a single mother of two young kids, I bought car on 01/26/25 and still owe money on car. Since 10/4/25 I have had to pay out of pocket for a car rental just get to work. My car is up for repo due to me not able to pay for a rental and my monthly car payment. I am lost and don't know what else I can do to get this matter seen. When buying this car the sale person said it is a good car, it will save money on gas, and it has been a nightmare.

2013 Hyundai Veloster 2013 turbo had 69000 miles when the engine stalled on the highway and promptly slowed to 40 mph. Midas stated engine blew due to a recall so I had it towed to the closest dealership in Oct 2022. They denied the repair and sent it to corporate for authorization and it was denied. Dealership attempted to charge 150 for checking the recall. They then told me to talk to Corporate hyundai. I have went back and forth with them trying to get an explanation for the denial to fix the recall. They wouldn't send the explanation. I refiled the claim again sending them recall laws as well. Recently I received a call from the dealership stating they had the car towed and destroyed. Help

Purchased car from Premier Auto in Kansas City, KS in January of 2023. The car had 70,000 miles on it. In July of 2023 I was driving on a 4 lane HWY with a speedlimit of 65. The car suddenly jerked to and slowed to 35 MPH. The car behind me nearly hit me. I had it towed to Midas to have it checked out. They informed me the engine had failed and it was because of a manufacturer recall. I then had it towed to a Hyundai dealership in October 2023. They stated to me that it was engine failure due to a recall but they would not fix it. They stated not under recall. The dealership then sent me a notice saying that I owed them 150 dollars and they would keep the car. I filed a claim with Hyundai corporate and they denied repairs stating not under warranty. I appealed that which was a denied response with the reason as not under warranty. I then filed a claim with BBB warranty department and their response was "we only assist with new car warranty issues. I then filed another claim with Hyundai corporate and the dealership and both denied it because of the warrant expiration. While that was happening I lost my spouse of 23 years. The car has been at the dealership for 2.5 years now and I continue to submit requests that are continuously denied.

The contact owns a 2013 Hyundai Veloster. The contact stated that while driving at 70 MPH, the vehicle stopped and failed to accelerate. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The dealer informed the contact that there was no special warranty coverage on the vehicle for the repair. The manufacturer was not contacted. The failure mileage was approximately 100,000.

On or about May 1, 2025, I was operating my 2013 Hyundai Veloster when flames were observed emanating from under the hood. I immediately pulled into the median and, upon opening the hood, observed an active fire beneath the plastic engine cover. I contacted 911. Before the fire department arrived, a passerby extinguished the flames with a fire extinguisher. Firefighters from a nearby station arrived shortly thereafter and fully doused the engine compartment. The vehicle was subsequently towed to a Hyundai dealership. At that time, I was aware of an active recall related to potential brake line issues that could result in an engine compartment fire. After the vehicle remained at the dealership for an extended period, I was informed that Hyundai Motor America (“HMA”) would send an inspector. Approximately 30 days later, I was contacted by HMA’s corporate office and asked to provide documentation, including a copy of the title and insurance information. During this call, I was advised that while repair or replacement of the vehicle was unlikely, HMA would “make me whole.” Shortly thereafter, I received written correspondence from HMA stating that, following its review of the inspection results, documents, and other information, no product defect was identified as the cause of the incident. The letter concluded that HMA would not accept responsibility and denied my request for assistance or compensation.

While driving under normal conditions at approximately 65 mph, the engine emitted a sudden “bang” and severe knock. Over the following week, the vehicle stalled several times. Inspection revealed one piston crown was chipped, which then scored the cylinder wall and caused an oil leak. No other pistons or bearings showed wear. This failure pattern is consistent with low‐speed pre-ignition events documented in numerous online owner reports—many describing identical piston or rod breakage in 2013–2015 Veloster Turbos under Recall 19V204000, which addresses exactly this defect. The vehicle was partially disassembled for inspection, and Hyundai dealers have refused to perform the federally mandated Recall 19V204000 remedy. Instead, they deceptively insist on treating this as a warranty work request—despite me having told them more than five times (on multiple recorded calls), in two portal updates, and via certified letters, that this is a safety recall issue, not a warranty claim. Their refusal has forced me to incur several thousand dollars worth of expenses and spend dozens of hours pursuing a remedy. Hyundai representatives have repeatedly argued that this engine malfunction may stem from previous accident damage. However, the vehicle’s only collisions occurred in June 2014, when it sustained moderate to severe front-end damage at approximately 1,000 miles and was subsequently repaired at a certified dealer, and in 2019, when it incurred rear-end damage under 30,000 miles. The piston-crown failure I experienced in 2024—at 90,000–95,000 miles—cannot be attributed to either of those incidents. Its nature and timing are fully consistent with low-speed pre-ignition, the exact defect addressed by Recall 19V204000. An 11-page CARFAX report and full call‐recordings are available upon request.

My 2013 Hyundai Veloster (VIN: [XXX] ) has the known P1326 fault related to the Theta II engine defect. Despite a rod bearing test that passed, the engine now requires replacement, confirmed by the dealer, who quoted me $8,494. Hyundai refuses to assist, even though I am under the 150,000-mile extended warranty. This is a safety risk and fits the class-action defect criteria. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)