2013 Hyundai Veloster

MY WIFE HAS A 2013 HYUNDAI VELOSTER TURBO AND THE HVAC SYSTEM HAS STOPPED FUNCTIONING. AFTER INVESTIGATING THE MATTER I DISCOVERED A MANUFACTURER DEFECT WITH THE VEHICLE. THE POWER WIRE LEADING TO THE CLIMATE CONTROL MODULE OVERHEATED AND MELTED THE PLASTIC CONNECTOR AND DESTROYED THE CLIMATE CONTROL MODULE. THIS COULD HAVE STARTED A FIRE. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND HYUNDAI CUSTOMER CARE IMMEDIATELY TO NOTIFY THEM OF THE ISSUE AND SO THAT THEY WOULD COVER THE REPAIR COSTS FULLY. I ALSO INFORMED THEM OF TWO OTHER ISSUES, ONE, THE STEERING WHEEL CONTROLS ARE MALFUNCTIONING AND TWO, ONE OF THE LED LIGHTS IN THE PASSENGER TAIL LIGHT IS OUT. I RECEIVED A CASE NUMBER FROM THEM, #15272744. I MADE AN APPOINTMENT AT LANCASTER HYUNDAI LOCATED ON MAIN STREET IN EAST PETERSBURG PA AND DROPPED THE CAR OFF. I ALSO INFORMED THEM OF ALL THE ISSUES AND MY FINDINGS (THIS WAS YESTERDAY 1/18/19). THIS MORNING (1/19/19) I RECEIVED A CALL BACK FROM SERVICE ADVISOR DAVID COREY WHO LEFT ME A VOICEMAIL STATING THAT HYUNDAI HAS DECLINED TO COVER THE REPAIRS AND TELLING ME TO COME PICK UP THE CAR. SINCE THEN I HAVE CONTACTED HYUNDAI CONSUMER AFFAIRS AND HYUNDAI CUSTOMER CARE TO NO AVAIL. THIS ISSUE WITH THE CLIMATE CONTROL MODULE IS WELL DOCUMENTED ONLINE AND THERE HAS EVEN BEEN A RECALL FOR IT ISSUED BY HYUNDAI BUT FOR SOME REASON MY WIFE'S VEHICLE IS NOT INCLUDED IN THE RECALL. I HAVE UPLOADED PHOTOS OF THE DAMAGED CONNECTOR AND WIRING HARNESS AS WELL AS A PHOTO FROM ANOTHER HYUNDAI VELOSTER OWNER WHICH SHOWS THE RECALL FOR THE CLIMATE CONTROL MODULE. I AM THANKFUL TO GOD THAT THE VEHICLE DID NOT CATCH FIRE SINCE MY WIFE AND TWO YEAR OLD SON TRAVEL IN IT EVERY DAY. I JUST WANT HYUNDAI TO DO THE RIGHT THING AND COVER THE COSTS TO REPAIR THIS FACTORY DEFECT.

MY CLIMATE CINTRIL KNOB STOPPED WORKING ST DIFFERENT SETTINGS. SOMETIME I GET LEVEK 4 FIRCE OF AIR WHEN THE SELECTIIN IS ON 1. OR OTHER TIMES I GET AIR FORCE OF 2 WHEN THE SELECTION IS ON 4. MY AC ALSO WON'T WORK ONCE THE KNOB STARTED ACTUNG UP. MY SECOND ISSUE IS MY CHECK ENGINE LIGHT GIES ON AND OFF. I GOT A READING OF DTC P0087 BUT I AM TOLD THERE IS NO RECALL EVEN THOU THERE IS A TSB OUT THERE.

INCIDENT HAPPENED ON JULY 21ST 2017 AT 1:45PM AT 9701 DESSAU ROAD, AUSTIN TEXAS. I WAS COMING AROUND THE CORNER AT DESSAU AND RUNDBERG HEADING NORTH AND I FELT THE CAR SKIP A LITTLE AND HAD SOME LOSS OF POWER. I PULLED INTO THE PARKING LOT AT 9701 DESSAU AND THE CAR WAS SMOKING AND THE BRAKES WENT OUT. I PULLED THE EMERGENCY BRAKE AND THEN OPENED THE HOOD, THERE WAS FIRE AND BLACK SMOKE COMING OUT AND I RAN INSIDE TO GET A FIRE EXTINGUISHER. IT LOOKED LIKE THE ALTERNATOR FAILED AND CAUGHT ON FIRE. THE FIRE SPREAD UNDER THE MOTOR COVER AND BURNED SOME OF THE HOOD, BUT I GOT TO IT QUICKLY AND MINIMAL DAMAGE WAS DONE. I COULD HAVE CRASHED AND DIED.

ONE AFTERNOON DURING RUSH HOUR IN THE BRONX MY GEAR STICK WOULD NOT SHIFT FROM P TO D SO I HAD TO USE THE OVERRIDE SHIFTIER FUNCTION JUST TO GET MY CAR TO MOVE. ALONG WITH THE GEAR SHIFT NOT WORKING NONE OF THE ELECTRICAL COMPONENTS IN THE CAR WORKED NOT MY INDICATORS/HAZARDS, MY WINDOWS WONT WIND DOWN SO I COULD AT LEAST SIGNAL MY INTENTION, MY WIND SHIELD WIPERS WERE NON OPERABLE AND MY SEAT BELT SENSOR DOES NOT WORK. IT WAS POURING OUT THIS DAY AND I HAD NO VISIBILITY BECAUSE MY WIPERS WOULD NOT WORK AND COULD NOT SIGNAL TO OTHER DRIVERS MY INTENTIONS. THE NEXT DAY I TOOK MY CAR TO THE DEALERSHIP AND THEY CONCLUDED THAT THE ISSUE WAS RELATED TO THE AFTERMARKET AUTO START THE PREVIOUS OWNER HAD INSTALLED. SO I HAD THE AUTO START REMOVED BUT THE ISSUE STILL OCCURS, HYUNDAI IS UNSURE OF WHAT IS CAUSING THE PROBLEM. HYUNDAI IS SUGGESTING A COMPLETE REWIRING BECAUSE THEY ARE UNSURE EXACTLY WHAT IS CAUSING THE ISSUE AND CLAIM IT WILL NOT BE COVERED UNDER WARRANTY BECAUSE IT SEEMS TO BE AN ELECTRICAL ISSUE, WHICH ARE NOT COVERED UNDER WARRANTY. THIS WILL COST ME UPWARD OF 7000$. I AM SURE THIS IS A DEFECT THERE IS NO WAY A CAR WITH LESS THAN 30,000 MILES SHOULD BE HAVING SUCH MAJOR ISSUES. THIS VEHICLE IS VERY UNSAFE FOR ME TO DRIVE WITHOUT ANY INDICATORS OR MY GEAR SHIFTIER WORKING. WHEN MAKING A U-TURN OR PULLING INTO PARKING SPOTS IT TAKES ME TWICE AS LONG BECAUSE I NEED TO HAVE SOMETHING SHARP HANDY TO PUSH INTO THE GEAR SHIFT RELEASE BUTTON.

OUR 2013 MODEL HYUNDAI VELOSTER CLOSED SUNROOF EXPLODED ON FEBRUARY 27, 2016 WHILE DRIVING DOWN FREEWAY AT 65MPH IN FAST LANE. IT SOUNDED LIKE A GUN GOING OFF WHEN THE ROOF EXPLODED INTO PIECES ON THE BACKS OF ME AND MY HUSBAND. WE WHERE IS UTTER SHOCK, TRYING TO GET OFF THE FREEWAY SAFELY WHILE GLASS FALLING ON US. WHEN LOOKING AT THE ROOF, IT WAS CLEAR THAT IT EXPLODED BURSTING FROM INSIDE OUT; LEAVING THE FRAME BENT LIKE IT WAS FORCED OPEN FROM INSIDE OUT. THIS WAS NOT A PRESSURE ISSUE (BEFORE GETTING ON FREEWAY, THE SUNROOF WAS OPEN). IT WAS NOT A HOT OR COLD ISSUES EITHER AS IT WAS A NICE 72 DEGREES. THOUGH THERE IS A RECALL FOR THE 2012 VELOSTER MODELS AND UNFORTUNATELY THERE HAS NOT BEEN ENOUGH PEOPLE TO REPORT ISSUES FOR 2013 MODELS AS OF YET. WHEN CONTACTING HYUNDAI DEALERSHIP, I WANTED TO FILE COMPLAINT (THEY GAVE ME AN 1800 NUMBER) THEN I ASKED IF THERE WERE ANY ISSUES, THEY DENIED EVER HEARING ABOUT SOMETHING LIKE THIS. AS MY HUSBAND AND I ARE COMMUTERS, WE HAVE ALREADY RUN OUT OF WARRANTY AND WOULD NEED TO PAY OUT OF POCKET. I WILL BE FIGHTING FOR REIMBURSEMENT OF THE $1,490.00 ($500 DEDUCTIBLE) THAT IT COST TO FIX THE SUNROOF AND FRAME THAT NEEDED REPLACED. MY ARGUMENT IS THAT I PURCHASED MY 2013 VEHICLE IN OCT. 2012, THEREFORE MY CAR WAS MANUFACTURED IN 2012 AND THEY WERE STILL USING THE 2012 DEFECTED ROOF FOR THE EARLY 2013 MODELS AND THAT SHOULD BE HONORED TO THE 2012 RECALL.

STEREO SPEAKER SYSTEM KEEPS COMING LOOSE FROM, HARNESS, REPAIRED, BROKEN AGAIN. WAS TOLD BY DEALER RECALL ISSUE. BOTH HEADLIGHTS AND FACTORY INSTALLED FOG LIGHTS HAVE REPEATEDLY GONE OUT, COSTING SEVERAL HUNDRED DOLLARS TO REPAIR. PAINT IS CHIPPING OFF VEHICLE IN SEVERAL PLACES, HAS BEEN SINCE APPROX 6 MONTHS AFTER BUYING CAR AND TOLD BY DEALER THERE IS NOTHING WRONG WITH PAINT, ALTHOUGH CHIPPING IN STRAIGHT LINE

HELLO, THIS REPORT IS NOT FOR A PARTICULAR INCIDENT, HOWEVER IT IS WIDESPREAD AND SHOULD BE ADDRESSED. I HIGHLY ENCOURAGE YOU TO READ THIS ARTICLE: HTTP://WWW.NETWORKWORLD.COM/ARTICLE/2871485/MICROSOFT-SUBNET/HACKERS-COULD-EXPLOIT-SECURITY-HOLES-IN-PROGRESSIVE-INSURANCE-SNAPSHOT-DEVICES.HTML THIS TELLS OF HOW THE PROGRESSIVE SNAPSHOT VULNERABLE TO HACKERS AND TRANSMITS THE DATA IT COLLECTS UNENCRYPTED. SINCE THE PROGRESSIVE SNAPSHOT IS PLUGGED DIRECTLY INTO THE OBD-II PORT, IT HAS ACCESS TO THE VEHICLE'S COMPUTER, WHICH COULD ALLOW A HACKER TO CONTROL THE CAR. AFTER READING THIS, I HAVE OPTED-OUT OF THE SNAPSHOT PROGRAM AND THEREFORE, MY CHANCE TO GET A DISCOUNT. THIS NEEDS TO BE ADDRESSED BECAUSE IT PUTS MILLIONS OF PEOPLE AT RISK. THANK YOU *TR

I WAS DRIVING DOWN THE HIGHWAY DURING THE WINTER LAST YEAR APPROX. JANUARY AND HAD HALF THE MILES LISTED ABOVE. MY INTERIOR HEAT CONTROL WAS ON FULL BLAST AND IT CUT OUT. I TRIED TO ADJUST AND IT WOULD TURN ON IF THE KNOB WAS PERFECTLY ALIGNED....SLIGHT ELECTRICAL BURNING SMELL WAS PRESENT. TOOK INTO DEALER AND THEY REPLACED THE INTERIOR BLOWER SWITCH, THE CONNECTION HAD SCORTCH MARKS ON IT SO THEY REPLACED THE WIRES AND CONNECTORS ALONG WITH THE SWITCH/CONTROL KNOB. 6 MONTHS LATER THE PROBLEM WAS RECURRING EXCEPT THIS TIME I WAS RUNNING AIR CONDITIONING AS THE TEMP OUTSIDE WAS 36 DEGREES CELSIUS OUTSIDE.... THIS TIME MUCH WORSE. IT SMELT LIKE AN ELECTRICAL FIRE. ,,,I TOOK THE COVER PLATE OFF THAT HELD THE HEATER CONTROLS IN PLACE AND THE CONNECTIONS ON IT LITERALLY MELTED OFF INTO MY HAND. THIS IS NOT AN ISOLATED INCIDENT, MANY OTHER HAVE THE SAME ISSUE WITH THIS CAR, AND THIS IS THE SECOND TIME FOR ME. HERE ARE LINKS TO OTHER PEOPLE HAVING SIMILAR ISSUES ---------------------- HTTP://WWW.VELOSTER.ORG/FORUM/37-HYUNDAI-VELOSTER-ISSUES-TSBS-RECALLS/8177-HVAC-FAN-SPEED-SWITCH-ISSUE.HTML ---------------------- HTTP://WWW.VELOSTER.ORG/FORUM/8-HYUNDAI-VELOSTER-GENERAL-DISCUSSION/7729-WEIRD-PROBLEM-AC-SHUTS-DOWN-WHEN-FAN-SETTING-MOVED-4-HIGHEST.HTML ---------------------- PICTURE OF SAID ISSUE/MELTING --------------------- HTTP://INSTAGRAM.COM/P/QH-QUCIF2K/ *JS

4 TIMES I HAVE HIT A POTHOLE OR A BUMP ON THE ROAD AND HAVE HAD A "LOUD BANG", THE CAR JERKS VIOLENTLY AND THEN THE WIPERS CAME ON - ONE TIME I HAD THE "LOUD BANG" THE CAR JERKED VIOLENTLY THE WIPERS CAME ON AND THE CAR WENT INTO NEUTRAL. THE COMBINATION OF THE SUSPENSION, TIRES AND RIMS MAKE THIS CAR VERY DANGEROUS ON ROADS THAT HAVE ANY KIND OF POTHOLES OR BUMPS. PLEASE HELP. *JS