2013 Hyundai Veloster

I am writing regarding a serious safety issue with my 2013 Hyundai Veloster, purchased new. Over the life of the vehicle, I have replaced the manual AC/heat control head three times due to repeated failure. During the most recent installation, I left the trim panel off to monitor the wiring harness and found it becomes extremely hot while operating. A local repair technician examined it and immediately advised me not to use the heating system due to potential fire risk. Research specific to my vehicle shows documented issues including blower control overheating, burning smell/smoke, burned internal contacts, wiring harness heat damage, and repeat control failure. These match exactly what is occurring with my car. I previously spoke with my dealership’s parts department and was told there may be known concerns involving the wiring harness and blower resistor. I also contacted Hyundai Motor America Consumer Affairs but did not receive assistance. After inspection, the dealership informed me the wiring harness and resistor must be replaced at a cost of approximately $2,450. Given the repeated failures and overheating electrical components, I do not believe I should be responsible for this expense, especially considering the potential safety hazard. The vehicle has been carefully maintained, stored properly, and rarely driven in winter. I had planned to use it for travel after retirement but now feel unsafe operating it. I respectfully request a formal safety review and goodwill repair assistance, as this appears to be a defect rather than normal wear. I am also filing a complaint with the National Highway Traffic Safety Administration due to the documented fire risk. I appreciate your prompt attention to this matter. I am respectfully requesting: A formal safety review of this issue. Goodwill repair assistance or full coverage of the repair costs. Clarification as to whether this issue has been evaluated for recall consideration. [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

"CATASTROPHIC ENGINE FAILURE & INEFFECTIVE RECALL REMEDY (NHTSA 19V-204): ​While traveling at highway speeds, with my two children and boyfriend, the vehicle went completely black. Car loss complete power, going into a limp mode( 'Loss of Motive Power') The Check Engine Light began flashing before going solid. When I was able to pull to the shoulder, I tried to start the car and noticed the radio screen was black and stayed black(before this time, the screen would some times go blank or completely black and then turn back on). Car would start and shake really hard with noise coming from engine, and then car would die. Since then I have been going back and forth with Hyundai Motors and Hyundai dealer, telling them that this is not a warranty issue, but a safety issue and they both have ignored and didn't enology this at all. This happened October 4th, 2025 Recall of 182 was completed but it failed. The vehicle is at the Dalton Hyundai dealer in Nation City. Dealer confirmed zero compression in engine and want $5000 to tare engine to see if it would be under warranty but I keep telling them this is a safety issue that is still accruing and under the 573 Recall/19v-204 I tried to get help throw the BBB and got denied because of age and being the second owner and they told me to contact NHTSA I am a single mother of two young kids, I bought car on 01/26/25 and still owe money on car. Since 10/4/25 I have had to pay out of pocket for a car rental just get to work. My car is up for repo due to me not able to pay for a rental and my monthly car payment. I am lost and don't know what else I can do to get this matter seen. When buying this car the sale person said it is a good car, it will save money on gas, and it has been a nightmare.

Electrical wiring harness and connector melting and blower transistor overheating with know Hyundai internal documentation, all causing a smoke smell and fire hazard. I'm on my 3rd manual Heater / HVAC Control Unit. Fire risk acknowledged by Hyundai dealership and customer affairs. Forced to pay diagnostics fees despite know safety issues, Cost for repairs out the door around 2,450 out the door. Car sitting at the Hyundai dealership waiting for me to repair or not. I cant be driving a fire hazard vehical.

On or about May 1, 2025, I was operating my 2013 Hyundai Veloster when flames were observed emanating from under the hood. I immediately pulled into the median and, upon opening the hood, observed an active fire beneath the plastic engine cover. I contacted 911. Before the fire department arrived, a passerby extinguished the flames with a fire extinguisher. Firefighters from a nearby station arrived shortly thereafter and fully doused the engine compartment. The vehicle was subsequently towed to a Hyundai dealership. At that time, I was aware of an active recall related to potential brake line issues that could result in an engine compartment fire. After the vehicle remained at the dealership for an extended period, I was informed that Hyundai Motor America (“HMA”) would send an inspector. Approximately 30 days later, I was contacted by HMA’s corporate office and asked to provide documentation, including a copy of the title and insurance information. During this call, I was advised that while repair or replacement of the vehicle was unlikely, HMA would “make me whole.” Shortly thereafter, I received written correspondence from HMA stating that, following its review of the inspection results, documents, and other information, no product defect was identified as the cause of the incident. The letter concluded that HMA would not accept responsibility and denied my request for assistance or compensation.

Smoke, burning smell came from ac control unit. Ac wiring unit, knob completely burned/melted. Reported to Hyundai local and corporate office no resolution other then I just have to replace the unit. Please note this happened in 2022 (40,000 miles today vehicle had 58,000miles) and I paid in full for the replacement the 1st time.

The knob for the A/C can not handle the amperage when in the 4 position, it gets too hot, melts, and shuts off the system. It is available for inspection. Hyundai is acutely aware of this problem and recalled it in other years, the same as their junk engines, but once again the owners of the 2013 are left out in the dark. This is a fire hazard that the manufacturer is trying to sweep under the rug, there are service bulletins out on it for other years.

Car started smoking on cabin while driving. Risk of hazard dueto bad A/C control switch. Wiring harness and plug melted too. Several Hyundai Veloster are suffering same issue. Started to think blower wiring is to small for load too. Pleaae see attached pictures. Time and miles provided is an approximate. Do not remember when exactly happened but was reported previously. In the pictures you are going to be able to see the faulty part P/N for your review.