Electrical SystemService Brakes, HydraulicSuspension
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced…
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The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced, and the rear trailing arm was corroded and could fracture while driving. There were no warning lights illuminated. The independent mechanic stated that the suspension front spring and coil spring could damage the tire overtime. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,861.
NHTSA ODI #11450164
Electrical SystemPower Train
The car vibrates, shakes, when stopped; hesitates, shakes, vibrates on accelerating from stopping, in traffic at stoplights. Incident becomes unsafe in traffic, etc. Reported to Dealer (Horne Hyundai, Mesa, AZ, 85120) and took car in for troubleshooting, diagnostics, or repair(s); twice, 1 st on Jan. 19, 2022, Dealer duplicat…
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The car vibrates, shakes, when stopped; hesitates, shakes, vibrates on accelerating from stopping, in traffic at stoplights. Incident becomes unsafe in traffic, etc. Reported to Dealer (Horne Hyundai, Mesa, AZ, 85120) and took car in for troubleshooting, diagnostics, or repair(s); twice, 1 st on Jan. 19, 2022, Dealer duplicated the same problem; Dealer technician performed 7 Type Judder Test, Vehicle Failed. Performed Transmission (TCU) update, Vehicle Passed, performed test drive, vehicle passed. Dealer acknowledged the same issue with vehicle; however reported to customer that it passed the Judder Test. Vehicle released to customer, no further testing or logic improvement. Customer drove vehicle home and incident occured again, less than 24 hrs from Dealer troubleshooting the incident. Customer returned vehicle to Dealer on Jan. 31, 2022; with the same issue; vibrating, hesitating, when stopping, and accelerating at stop lights, etc. Safety Issue in traffic. Dealer acknowledged the same issue again. Dealer technician again performed 7 Type Judder test. Judder detected. Performed Dual Clutch Transmission Detection and TCU Software updates, proceeded to test for Judder, Vehicle Passed. Returned vehicle to customer. Customer conferred with Dealer Service Manager about the vehicle issues, and was unable to resolve any further testing or next logical repair issues. Dealer suggested the customer contact the Manufacturer for further issues; unable to satisfy customer complaints of this issue and documented issues with previous recall of 41,000 Hyundai Tucson DCT issues and problems. Dealer could not reconcile with customer on why this VIN number was not included in the recall #149 for Hyundai Tucson vehicles; suggesting we report to NHTSA for the safety issue. This DCT issue is recurring with recurring "reprogramming by the Dealer(s) never really repairing anything, just software updates. Invoices 358494 (2) Horne Hyundai, Apache Junction, AZ 85120
NHTSA ODI #11449925
Electrical System
While driving after a snow storm 1/29/2022 I had the heat up in the SUV I started smelling something burning. I then lowered the heat and the smell became less. I recently purchased this vehicle as a pre own on December 3rd 2021.
NHTSA ODI #11449669
Electrical System
Fuel gauge stoped working, ran out of gass while driving on the highway. I was able to pull over to the side slowly. No warning lamps or other symptoms.
NHTSA ODI #11449186
Electrical System
electrical issues and/or hardware issues with rear windows. understand the issue to be electrical motor and/or window regulator. One window fixed but other to be repaired. in driving, window starts to sag and persons outside the vehicle have attempted to gain entrance through the sagging window. for the repaired window, the d…
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electrical issues and/or hardware issues with rear windows. understand the issue to be electrical motor and/or window regulator. One window fixed but other to be repaired. in driving, window starts to sag and persons outside the vehicle have attempted to gain entrance through the sagging window. for the repaired window, the dealer inspected and was to repair except the price seemed too high and was only for the window regulator. taken to a glass/auto body shop who indicated both motor and regulator needed to be replaced and charged what the dealer was going to charge for only the replacement of the regulator. the within days after one window fixed, the other window refused to close all the way and the issue of someone trying to gain entrance occurred.
NHTSA ODI #11445131
Electrical SystemService BrakesUnknown Or Other
Sensor default, ABS on dashboard, acceleration on dashboard, oil lights default on dashboard, electrical problems, and radio default. My vehicle is still under warranty however im trying to figure out will warranty cover for all of the problems within my vehicle.
NHTSA ODI #11443842
Electrical SystemSteering
When it rains my steering wheel locks up when I drive thru a puddle I have brought my car to used car dealer where I bought it from and they say nothing is wrong but steering wheel locks when driving that to me is major problem they checked belt water is getting somewhere and causing a short hence power steering to lock it only …
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When it rains my steering wheel locks up when I drive thru a puddle I have brought my car to used car dealer where I bought it from and they say nothing is wrong but steering wheel locks when driving that to me is major problem they checked belt water is getting somewhere and causing a short hence power steering to lock it only happens when it rains
NHTSA ODI #11442393
Electrical SystemEngine
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving up a mountain at an undisclosed speed, the vehicle was making a knocking noise and then stalled. There were several unknown warning lights illuminated. The contact was unable to turn the key in the ignition or move the vehicle. The contact called AAA f…
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The contact owns a 2017 Hyundai Tucson. The contact stated that while driving up a mountain at an undisclosed speed, the vehicle was making a knocking noise and then stalled. There were several unknown warning lights illuminated. The contact was unable to turn the key in the ignition or move the vehicle. The contact called AAA for roadside assistance who arrived and performed an unknown reset and the vehicle was restarted. The received an unknown recall regarding the failure. The local dealer was contacted but offered no assistance. The manufacturer was not informed of the failure. The approximate failure mileage was 31,000.
NHTSA ODI #11442017
Electrical System
My back door on the driver's side does not open from the inside or out. I had the same issue with my driver's door but would open from the outside. I went to the dealership and replaced the door latch assembly. I am not under warranty, so it cost me alot to get fixed. Just one month later the backdoor stopped working completely.…
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My back door on the driver's side does not open from the inside or out. I had the same issue with my driver's door but would open from the outside. I went to the dealership and replaced the door latch assembly. I am not under warranty, so it cost me alot to get fixed. Just one month later the backdoor stopped working completely. I got a letter in the mail form Hyundai saying this is a known issue and if your warranty has expired they'll fix it at no cost, that doesn't help me at all. This is a safety issue and needs to be a recall. I am worried the other doors will stop working. It is not affordable to get fixed.
NHTSA ODI #11441558
Electrical SystemEngine
While I was driving on the highway my check engine light started blinking. I immediately pulled off on the next exit 1/4 mile from when the light started blinking. After stopping completely off the exit the engine stalled and both the oil light and battery light popped on. I was not able to accelerate or drive it from there. A…
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While I was driving on the highway my check engine light started blinking. I immediately pulled off on the next exit 1/4 mile from when the light started blinking. After stopping completely off the exit the engine stalled and both the oil light and battery light popped on. I was not able to accelerate or drive it from there. An independent mechanic who towed it to their shop said there was no oil in the engine. This is impossible because I had plenty of time left before the next oil change. A week prior to this incident we took the car to the Hyundai dealership to fix a recall problem. There was no indication anything was wrong with the engine or car at the time they fixed the recall issue. Somehow the oil in the engine disappeared and there was no indication from any low oil lights, engine lights, or any other notification that there was an issue. It currently has been towed to the Hyundai dealership and awaiting their diagnostic and solution. A claim has been opened with Hyundai corporate since there is a recall opened for 2016 Hyundai Tuscons.
NHTSA ODI #11440176