2026 Hyundai Tucson

4/26: I was in the turn lane and SLOWLY approaching the vehicle in front of me. I was at least 12 feet back when the emergency brake engaged causing me to fling forward in my seat. However, I did have my seatbelt on a was not physically harmed, but mentally rattled. This also caused the car behind me to almost rear me. 5/1: I was in the parking lot of a local store. A pedestrian was passing at a safe distance as I was slowly cruising towards them. The car engaged the automatic brake even though the pedestrian was clearly out of harms way. There two incidents have occurred within 2 weeks of purchase of my car. There is a feature to temporarily turn off automatic brake, but resets with each restart of the engine making it inconvenient to apply. Also, it is easy to forget to apply each time you start the car. I’ve also read since my incidents other reports of Hyundai drivers saying the disable feature does not always work and automatic brake engages. I feel that the automatic braking is a HUGE safety risk for driver, passengers, pedestrians and other vehicles on the road. I frequently drive to another state via highway to visit my mother and a now terrified to drive that distance considering all of the accelerations and decelerations involved with highway travel. I feel completely unsafe in my new vehicle. Please review and encourage a software recall that completely removes automatic brake or allows drivers the option to disable and enable at will.

I was driving on the highway in heavy traffic which was moving relatively slowly (15-30mph). I had plenty of room in front of me and was in the process of braking when the vehicle suddenly applied the breaks automatically, coming to a very abrupt stop. It threw me forward and almost caused an accident. Luckily the truck behind me was leaving enough room as well and was able to swerve out of the way and avoid hitting me. There was no need for automatic braking and it seemed very random. The incident scared me a lot and I have felt unsafe driving the car without turning this feature off each time I start the car.

I've had this vehicle as a loaner from Hyundai for 2 weeks now and the vehicle has used its "emergency" breaking system automatically without any need for it 3 times now! No vehicle or object is anywhere close in front of me. Literally gave my daughter, significant other and I immediate wiplash and headaches. Today as I was already breaking due to traffic ahead, the dang vehicle used its emergency breaks (as I was breaking) and completely took over and broke in the middle of the lane, I was nearly rear ended - you can head the brakes from the vehicle behind me and they had to move into a grass area to avoid hitting me- I was unable to accelerate or break on my own.

Safety Risk: While traveling at approximately 25 MPH on the I-495 (way to work) the vehicle initiated a full-force emergency braking event (Phantom Braking) without any warning. There were absolutely no obstacles, vehicles, or pedestrians in the roadway ahead. This sudden, unprovoked stop nearly caused a rear-end collision with the vehicle following closely behind, putting myself and other car at immediate risk of injury. There were no issues in front of me - only a straight road and I was not tailgating anyone.

The contact owns a 2026 Hyundai Tucson. The contact stated that while driving 45-50 MPH, the vehicle experienced phantom braking, causing the brakes to suddenly apply roughly. The contact stated that the failure had persisted and recurred while driving at 35 MPH. The collision light was illuminated. The contact sustained a shoulder injury due to the sudden braking, but the contact did not receive medical assistance. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 4,000.

The automatic emergency braking system has literally locked the brakes up 5 times in the last several months since the car was purchased new from the dealer due to this system thinking we were going to hit the car in front that was not braking hard. One time a car had already turned off the roadway and as we started to accelerate on down the road our car locked the brakes up as it has done 4 other times and then will not let you accelerate for a few seconds. 3 of those 5 times we have had cars behind us, one time was a semi, that almost hit us due to the unexpected locking of the brakes. This system can only be turned off each time you start the car by going through numerous menu steps and then it is right back on the next time you start the car. Not only is this going to cause an accident and potential injury(s) but it could even cause an argument with the vehicle behind thinking they were being brake checked. The dealer said they could not turn it off and the only choice was to do it each time you started the car but could turn the sensitivity down which we have tried and it still does it when you least expect it to when there really is no potential crash about to occur. We have emailed Hyundai and awaiting a response as well and advised if this system causes a crash and especially an injury as a result that we would sue and have requested a software update be done asap to allow the driver to turn it off and it stay off until it is turned back on or buy the car back as this is a very realy danger and safety issue. A safety feature shouldn't cause another safety issue in itself and this system is doing that and we would be shocked if it hasn't already caused crashes/injuries as a result in other Hyundai cars with this feature. There are numerous complaints by other owners regarding this same issue all over the internet.

What component or system failed or malfunctioned, and is it available for inspection upon request? Forward Collision Warning How was your safety or the safety of others put at risk? The car braked on the highway and caused me to get rear ended. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? This occurred twice in the same day, the second time it caused an accident. The first time was on a busy highway, someone braked going 75 mph in front of me and the car "over reacted" and braked so hard the people behind me had to swerve around me. The second time we were in stop and go traffic and it unexpectedly brought me to a complete stop and the person behind me hit me.

Purchase my new car December 2026. My car has done that with people are calling Phantom breaking three times since I bought the car within the first month and a half. I was doing [XXX] the first time and there was nothing there and it just dead stopped what if somebody had been behind me and I caused it big accident? It happened again when I was doing [XXX] and it just dead stopped with for no reason. I purchased this car because I have a concussion cuz my former car was totaled I feel like the safety feature is a safety hazard and I'm scared because I have a concussion and a neck injury that it's going to cause more damage. I have to click the button to stop the front assist so it doesn't happen. I took my car in to the shop where I bought it at Bud Clary in Auburn and they said that there was nothing wrong with it that maybe my good to go pass was in the way which I didn't even have my good to go pass up yet at that time. I'm scared and I just bought this car. I wish I hadn't but then I see that Honda is having the same issue. They need to come up with a fix. They said that the calibrated it and it was fine that they made some dang excuse but it's scary and I'm afraid to even drive my car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)