2025 Hyundai Tucson

The FAWS Forward Assistance Warning System incorrectly identifies a "sleepy driver" and turns off Adaptive Cruise Control. FAWS has a dozen triggers that will cause this system to incorrectly alert the driver that his eyes aren't looking at the road and it turns off ACC. The FAWS has a turn off switch but it does not turn it off. So, without this safety feature of Adaptive Cruise Control, the driver just gets constant alerts to stay alert. Hyundai claims it is working "as designed" and has a suggestion to invest in specific sunglasses, or not be taller than 6'1" so the eyes can be detected, or don't wear a hat. Seriously, these are in the manual.

On numerous occasions (over 20) the forward collision system just slams on the brakes to a full stop, there was nothing close enough to vehicle to cause this issue. Sometimes it’s caused by rain or wind, sometimes for no apparent reasons. One time it caused a no damage accident as person behind me tapped my bumper. In traffic it is set off often with nothing within a safe distance away. There was no obstacles or sudden movements from other vehicles around me. I have brought the car back too Hyundai 3 times only to tell me either a dumb excuse or nothing is wrong with vehicle. I have seen on forums there are a lot of incidents with this particular car We have serviced the vehichle 3 different times over this issue and were told there is nothing wrong with the vehicle Accident happened in summer so I will say there was a crash in additional details but last date occurrence of automatic stop was this morning

I was 15 minutes into my commute home on route 9 in Massachusetts when I stopped at a red light. When I took my foot off the brake and stepped on the gas the car would not accelerate more than 5 miles an hour. I was stuck in the intersection for about 10 minutes and had to put on my hazards and get into the right lane and Keep driving at 5 mph until I found a place to pull over and restart the car. When I restarted it it drove ok

The Forward Collision-Avoidance Assist (FCA) is braking aggressively without a valid hazard, creating a serious rear-end collision risk. Incident 1 [XXX] , approx. 60 mph) : A vehicle legally changed into my lane with safe separation. The FCA system detected this as a collision risk and applied hard braking on the freeway. Following traffic had to brake abruptly and I narrowly avoided being rear-ended. Incident 2 (Intersection U-turn, 15 mph): While completing a permitted U-turn on a green light, the FCA detected a distant cross-traffic vehicle and suddenly braked in the intersection, leaving me stopped in an unsafe position. I set FCA sensitivity to the minimum/“Late” setting after the first event. The false hard-braking continues. Hyundai dealership [Anaheim Hyundai] states “no issue found.” This behavior is repeatable and unsafe. I request investigation into false positives and unintended hard braking, a software remedy, and guidance to disable automatic braking until fixed (warning-only) if permitted by Hyundai.Currently even if it is disabled it resets after the SUV is turned OFF. I realized there are multiple threads on reddit on the same issue for Tuscon 2025 models with some of them resulting in accidents. (Reddit thread - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Concern: DAW Driver Monitoring System False alerts shuts down cruise control. Safety issue when passing on interstate and suddenly the cruise shuts off and has to be reset. This warning sometimes goes off randomly and not due to driver attentiveness. If my arm is in top of steering wheel it blocks camera and wearing certain types of sunglasses. This system is asking the driver to not put his arm on top of wheel which is ridiculous.

FCA system slammed brakes all the way to a complete stop in middle of traffic for no reason. Car in front was slowing down, and I was already braking at more than a safe distance. This is completely unacceptable and extremely dangerous. There needs to be a way to permanently disable this overkill feature that creates way worse problems than it is supposed to solve. There are numerous complaints about this issue from other owners of this model, please help!

I was driving on the road this morning approx. 25 mph (clear road, no rain, snow etc.) The car came to a full abrupt stop. Collusion/warning notification never came on (there was nothing in front of me) seatbelt locked. Car would not move. I put the car in park and had to turn the car off and back on to get the car to move. This honestly scared the life out of me. I had several cars behind me that could of rear ended my car and caused serious harm to myself or other drivers. I called the dealership (will be dropping off this evening) but they made it very clear that if they can not duplicate the problem there is nothing that they can do. The car has 8,000 miles on it and was purchased in April 2025.

Driver Assist Warning system. The driver assist warning in the vehicle provided a false alarm every 4-5 minutes while driving on the interstate. The trip was during the day and the driver was alert staying between the lane lines. The driver assist warning system was disabled in the vehicle settings. This problem has been reported by multiple individuals in the Hyundai forums.

Multiple times my vehicle has come to a complete stop unwarranted. There have been multiple instances of the automatic braking triggering on Michigan left hand turns with no traffic oncoming. This was reported to the dealer and they found no issue, however it has happened again since. The vehicle has also multiple times come to a full stop in heavy traffic when I was already braking and a full stop was unnecessary. There were two instances from this where I was very nearly rear ended, including on the expressway. There were no warnings that the system was malfunctioning.