2025 Hyundai Tucson

During normal winter operation with the heater in use, the center console area becomes excessively hot. I have measured surface temperatures exceeding approximately 130°F using an infrared thermometer. The affected area includes interior touch surfaces, cup holders, and a factory-installed wireless phone charging pad. The heat appears to originate from HVAC ducting routed through the center console to supply the rear seat vents. Closing the rear vents does not reduce the console temperature, indicating heat transfer through the ducting rather than airflow. The condition is most severe after a warm-soak cycle (driving to operating temperature, briefly parking, then driving again). When a phone is placed in the intended storage or wireless charging area, the device overheats and triggers thermal protection warnings. The console surfaces also become hot enough to present a potential burn risk with prolonged skin contact. These temperatures exceed recommended ambient conditions for consumer electronics and lithium-ion batteries in a normal-use interior storage and charging location. The issue was reported to a Hyundai dealership. The service department stated the heat was caused by the rear HVAC duct and considered the condition “normal.” No repair, insulation review, or corrective action was offered, and no specific temperature measurements were provided in writing. Hyundai Consumer Affairs directed me to return to the same service department, despite the concern remaining unresolved. This condition occurs during normal vehicle operation and represents a potential interior thermal safety concern.

There was an accident involving this vehicle where another vehicle pulled out in front causing a collision. There was damage only to the front of the vehicle which caused several malfunctions. Prior to the impact the break assist did not operate which may have prevented the collision but when the impact happened the seat belts locked in place and the driver side window would not roll down nor would the driver side door open. This seems to be a safety hazard as if the vehicle were on fire how would the driver be able to get out? The problem was reported to the dealer, with no resolution. I do have photos of the damage that can be available upon request.

-The center display screen system failed. The screen intermittently glitches, strobes, freezes or goes completely black while the vehicle is in operation. This screen controls GPS/Navigation, backup camera display, vehicle settings and warning alerts. The vehicle and system are available for inspection upon request. -The failure creates a significant safety risk. When the screen blacks out or strobes, I lose access to navigation, backup camera visibility, vehicle alerts and system controls. The strobing/glitching is distracting and unsafe while driving, and the loss of display during driving and parking maneuvers increases the risk of collision or injury to myself, passengers, pedestrians and other vehicles. -Yes, the vehicle has been brought to an authorized Hyundai dealership 5 separate times for the same issue. This dealership has attempted repairs, replacements, and troubleshooting of the screen system but the problem continues to occur. -Yes. The vehicle has been inspected multiple times by authorized Hyundai dealership service departments acting on behalf of the manufacturer. Hyundai corporate has also been contacted regarding the unresolved defect. -The primary symptom is sudden screen malfunction without warning, including flickering, strobing, freezing or complete black out. There are no consistent warning lamps prior to failure. The issue first appeared in August 2025 and has continued intermittently since that time. No collision, accident, injury or property damage has occurred as a result of this malfunction.

The dashboard and heads up display intermittently goes on and off. All warning lights are on when the dashboard comes back on. It goes off long enough to not know how fast you are going. Hyundai has this as a known issue for Limited trims of the Hyundai Tucson yet they only tell you to take it to the dealer for the vehicle to be fixed. Customers have taken their vehicle back to the dealership after the dealerships stated that the issue was fixed because the issue happens again a few days later. This is a safety issue that needs to be addressed.