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2023 Hyundai Tucson

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Hyundai Tucson do not stand out strongly from the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 132 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Forward Collision Avoidance. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports1 fire reports4 injury reports

What owners actually said

132 reports
8,000 miles · Apr 21, 2023
Engine

The contact owns a 2023 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate and then lost motive power. The check engine warning light was illuminated. Additionally, a fuel odor was detected while driving. The vehicle was able to be restarted, and the contact drove t…

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The contact owns a 2023 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate and then lost motive power. The check engine warning light was illuminated. Additionally, a fuel odor was detected while driving. The vehicle was able to be restarted, and the contact drove to a nearby gas station to park the vehicle. The vehicle was towed to the dealer; however, the vehicle was not yet diagnosed or repaired. The contact stated that the dealer had previously replaced two fuel injectors due to water in the fuel tank. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.

NHTSA ODI #11518329

Mileage unknown · Apr 16, 2023
Forward Collision AvoidanceService BrakesCrash

on 04/16/23 I got into my car and Immediately after going into drive the brakes completely failed. The car continued accelerating even after releasing the accelerator and refused to stop even while pumping the brakes. Thank god I turned into a tree and missed pedestrians. the car was totaled.

NHTSA ODI #11517285

Mileage unknown · Mar 20, 2023
Electrical SystemEngineVehicle Speed Control

I leased my 2023 Hyundai Tucson from your Authorized Dealership South Shore Hyundai in NY March 18,2003. I received the vehicle with 34 miles on the digital Odometer at approximately 1750 eastern standard time. At approximately 2030 eastern standard time with the vehicle at 62 mile on the digital Odometer. I was Driving with my …

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I leased my 2023 Hyundai Tucson from your Authorized Dealership South Shore Hyundai in NY March 18,2003. I received the vehicle with 34 miles on the digital Odometer at approximately 1750 eastern standard time. At approximately 2030 eastern standard time with the vehicle at 62 mile on the digital Odometer. I was Driving with my family, which is made up of my wife, daughter 22yrs old and son 14 years old on the Wantagh Parkway South approximately location 40.740739,-73.544842 at the speed limit of 55 MPH. I began to hear knocking noise from the front of the vehicle that progressively got louder. Then immediately the check engine, brake, oil, key with car, battery, open doors, every light that the dashboard has came on. Immediately the whole vehicle lost power and I could no longer accelerate. The steering wheel got stiff and the vehicle had no response to brakes. The vehicle started stuttering.The engine died, RPMs at 0 and no response on the accelerator, brakes and steering. The vehicle would not start.I tried push start several times start the vehicle, remote start, app start and putting the remote close to the push start with no results. I felt helpless and in a very dangerous situation that this brand new Hyundai vehicle put my family and me in. My family’s life was at the mercy of a 62 mile brand new 2023 Hyundai Tucson Sel that I received less than 2 and half hours ago from a certified dealership South Shore Hyundai in NY. We were stuck in the left lane in the middle of the Wantagh Parkway south bound with nowhere to go with the median divider to my left and to the right it was a fully active lane of on coming traffic in order to reach the safety of the shoulder. My family and I had to cross a full active lane of on coming traffic to get to the shoulder safely. We were able to get to the shoulder safely.The safety hazards presented by this vehicle created is dangerous to America Families. Brand New vehicle should not suddenly shut off.Put the public in danger.

NHTSA ODI #11512773

Mileage unknown · Feb 25, 2023
Visibility

I was driving on the highway & my sunroof exploded. Glass was shattered & rained down on me & my occupants. 1/The sun roof - I have since vacuumed the mess, but it is still not repaired. Available for inspection if needed until I get it into the shop. 2/ I was driving 65 mph when the loud noise (phone gave a warning of deci…

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I was driving on the highway & my sunroof exploded. Glass was shattered & rained down on me & my occupants. 1/The sun roof - I have since vacuumed the mess, but it is still not repaired. Available for inspection if needed until I get it into the shop. 2/ I was driving 65 mph when the loud noise (phone gave a warning of decibal level not safe) - broken glass & glass 'dust' blowing on us / breathed in by us. The shock of it happening when surrounded by busy traffic on a highway. 3/I have made many calls into Hyundai to get it taken care of - they are not returning my calls. 4/I initially took it into a dealership (Ken Garff-Surprise) & they did not seem interested in inspecting - had a glass company reach out to me to replace the sunroof thru my insurance. 5/No warning at all.

NHTSA ODI #11509107

Mileage unknown · Jan 31, 2023
Power TrainService BrakesVehicle Speed Control

I leased this SUV 12/22/2023,upon driving it on 12/26 as i exited a major highway,leaving highway amd entering exit ramp the SUV lost brake funcrion as well as transmission function,absolute total loss of both brake and transmission systems,miraculously I was able to coast to safty with assistance from another motorist holding t…

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I leased this SUV 12/22/2023,upon driving it on 12/26 as i exited a major highway,leaving highway amd entering exit ramp the SUV lost brake funcrion as well as transmission function,absolute total loss of both brake and transmission systems,miraculously I was able to coast to safty with assistance from another motorist holding the car from rolling furthermore,needless to say this was a harrowing and dangerously close to a tragic accident due to this compmete failure of brake and transmission simultaneously failing,i had to incur a costly towing fee and also completely uninformed as to what the root/cause of problem was as well as any timeframe of repair,as of the time of myself writing this message and thirty plus days later ,I have recieved ZERO cooperation and even outwardly standoffish behavior towards myself,my hisband and my personal leasing agent,I am very concerned of the loaner car becoming a financial burden as my husband was forced to basically suffer rentL vetting and credit card deposit protocols upon paying for and delivering the damaged SUV,we have for weeks tried to ascertain any information on the extent and cause of damage to leased SUV as we are NOT INTRESTED in recieving original damaged because we are FEARFUL of our safety as we are STILL uninformed as of 1/31/2023 PLEASE NOTE LOCAL POLICE WERE ON THE SCENE AND CONFIRMED TOTAL BREAKDOWN STATUs/TOW NEEDED STATUS

NHTSA ODI #11504822

Mileage unknown · Jan 24, 2023
Service Brakes

Vehicle was purchased new from local Hyundai dealership in Dubuque, IA on November 17, 2022 and delivered November 22nd. Vehicle had just under 200 miles on odometer. Brake system was working well at that time. On January 21, 2023 I stopped for a red light. After a few seconds the brake pedal started going down and went comp…

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Vehicle was purchased new from local Hyundai dealership in Dubuque, IA on November 17, 2022 and delivered November 22nd. Vehicle had just under 200 miles on odometer. Brake system was working well at that time. On January 21, 2023 I stopped for a red light. After a few seconds the brake pedal started going down and went completely down. Mileage at that time was just over 1700 miles. I took the car into the dealership on January 23rd and they checked the system and said that it was normal. The shop supervisor said that it was not a problem that when the pedal went down it was applying more pressure to the brake system. I disagreed with them as this is usually the fault of master cylinder seals leaking. They brought a newer vehicle into the shop and it had the same problem so no repairs were made. I believe this is an accident waiting to happen and I would like to have the problem corrected. This appears to be a problem with Hyundai vehicles. Our vehicle is a Hyundai Tucson.

NHTSA ODI #11503335

Mileage unknown · Jan 22, 2023
Electrical SystemPower TrainSteering

I just bought the car, it was brand new off the lot. The check engine light came on followed by every emergency warning on my dash. After this my power steering failed, I was able to move over to the right lane a bit, but that’s it. I tried turning the car off at this point and turning it back on, but it would not turn back on. …

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I just bought the car, it was brand new off the lot. The check engine light came on followed by every emergency warning on my dash. After this my power steering failed, I was able to move over to the right lane a bit, but that’s it. I tried turning the car off at this point and turning it back on, but it would not turn back on. I could not even put on my emergency 4 way blinkers. The car would not even detect the key at this point. Thankfully we were on a small, low traffic road and not the freeway or a major accident would have been inevitable.

NHTSA ODI #11503054

Mileage unknown · Dec 30, 2022
Lane DeparturePower Train

ICU Module Failure. Power Steering not as effective, instrument cluster failure, driver warnings like low tire pressure, blind spot detection and others do not work. Speedometer and miles driven stopped working. Advised to not drive the car as power steering could completely fail without warning.

NHTSA ODI #11499559

Mileage unknown · Dec 28, 2022
Forward Collision Avoidance

Twice in the past two months, I have been driving down the highway going 70 mph with no car in close proximity to the front of me and the automatic emergency braking has activated, suddenly braking for no reason. In the first instance, there was a car in the lane to the left of me, and the second time cars on both sides of me. …

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Twice in the past two months, I have been driving down the highway going 70 mph with no car in close proximity to the front of me and the automatic emergency braking has activated, suddenly braking for no reason. In the first instance, there was a car in the lane to the left of me, and the second time cars on both sides of me. But in neither instance was a vehicle close to them front of my vehicle. The second time the car felt like it was going into a skid when the braking activated. I took the car to the dealer (Irwin Hyundai) the first time and they told me the sensors on the car were not properly calibrated when the new car was delivered to me. When I called Irwin’s today after it happened a second time, I was told the car was “functioning as designed” but they would look at it. I am scared to drive the car at this point given that the brakes randomly were activated while at high speeds and without any basis for activation.

NHTSA ODI #11499276

1,789 miles · Dec 22, 2022
Electrical System

The contact owns a 2023 Hyundai Tucson. The contact stated that while driving from a stationary position, the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The cause of the failure was not determined. The loca…

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The contact owns a 2023 Hyundai Tucson. The contact stated that while driving from a stationary position, the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 1,789.

NHTSA ODI #11498564

Official recalls

2

25V893000 · Trailer Hitches

Dec 18, 2025

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an electrical short circuit.

Consequence & remedy

Consequence: Nonfunctioning trailer lights can increase the risk of a crash. A short circuit can increase the risk of a fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will remove the trailer wiring harness and install a dust cap over the wiring receptacle, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 290. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 20, 2025.

23V526000 · Power Train:automatic Transmission:fluid/lubricant:pump

Jul 27, 2023

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Consequence & remedy

Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

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