NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
381 reports1,500 miles · Dec 22, 2022
Electrical System
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving from a stationary position the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The vehicle was taken to the local dealer on multiple …
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The contact owns a 2022 Hyundai Tucson. The contact stated that while driving from a stationary position the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The vehicle was taken to the local dealer on multiple occasions but the failure could not be duplicated. No further information was available. The manufacturer was notified of the failure. The failure mileage was 1,500.
NHTSA ODI #11498563
Mileage unknown · Nov 16, 2022
Unknown Or Other
The vehicle lost acceleration just as I was getting on the freeway ramp. It would move but slowly. I put emergency lights on, drive on the side and crept off the next exit and pulled into parking lot. Shut the vehicle off and checked tires, gas pedal, under hood. All seemed ok. I started the car and it started moving and then we…
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The vehicle lost acceleration just as I was getting on the freeway ramp. It would move but slowly. I put emergency lights on, drive on the side and crept off the next exit and pulled into parking lot. Shut the vehicle off and checked tires, gas pedal, under hood. All seemed ok. I started the car and it started moving and then went back to hardly moving. I was near the dealership when this happened so took it to dealership/ service. It has had a few episodes we’re it seemed something was wrong with the car prior to this. A dragging or not shifting into gear as it should were I have pulled over to see if my tire had gone flat or something. Then it goes away. Also clock kept running slow loosing a minute every few days. Hyundai service could not get the car to repeat the incident. They ran a scan and codes were ok.
NHTSA ODI #11493808
Mileage unknown · Nov 13, 2022
Forward Collision Avoidance
The automatic emergency braking has numerous false alerts, several times each day. The problem seems to be worse when a vehicle travelling the same direction in a different lane slows. The problem also appears when the Tucson's own shadow shifts directly in front of the car near sunrise and sunset when longer shadows are present…
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The automatic emergency braking has numerous false alerts, several times each day. The problem seems to be worse when a vehicle travelling the same direction in a different lane slows. The problem also appears when the Tucson's own shadow shifts directly in front of the car near sunrise and sunset when longer shadows are present. The car will brake hard though there is no risk of forward collision. This creates a danger as vehicles behind my own cannot anticipate this sudden hard braking, thus increasing the risk of a rear end collision.
NHTSA ODI #11493341
Mileage unknown · Nov 11, 2022
Forward Collision AvoidanceLane Departure
I bough my new suv around 4 to 5 months ago. Since i bought it and this only happened about 3 times. I was on highway and with no cars on the highway and myself going 70 the collision in the front came on and emergency breaking saying im about to hit something. But nothing was there. This also happened when i reversed too. The b…
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I bough my new suv around 4 to 5 months ago. Since i bought it and this only happened about 3 times. I was on highway and with no cars on the highway and myself going 70 the collision in the front came on and emergency breaking saying im about to hit something. But nothing was there. This also happened when i reversed too. The brakes would slam on saying collision. Also when im driving in a straight line the lane detection moves me in the middle of the road to the white lines are under my car and i am driving on 2 lanes. It keeps trying to move me over to other lane even though im in the correct lane. I have almost got into like 7 accidents. I already brought my car to the dealer and they told me there is no fix for that. I am not the first to come in saying the same thing.
NHTSA ODI #11493200
Mileage unknown · Nov 11, 2022
Visibility
I bought my brand new car about 4 months ago. When i bought the car it was raining and i mentioned about the driver side wiper not working properly. They told me i have warranty and just bring it in when i can. I made an appointment and i have been there 2 times with same issue. The issue is the wiper skips on the windshield and…
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I bought my brand new car about 4 months ago. When i bought the car it was raining and i mentioned about the driver side wiper not working properly. They told me i have warranty and just bring it in when i can. I made an appointment and i have been there 2 times with same issue. The issue is the wiper skips on the windshield and makes loud bang when it goes to the left of the wndshield. I changed the factory wipers to brand new $30.00 Bosch and they same thing happened until 2 weeks the wiper finally just broke. I am on my 4th driver side wiper since i bought the car brand new 4 - 5 months ago. All i ask them is to replace the wiper arm but they told me until there is a recall they cannot replace it. Even though they see the issue. I cannot drive my suv if it rains out and in florida it rains everyday. The wiper just skips while making loud screacing noise. The Advisor told me that universal hyundai sold me the car without the lining on the windshield and idk what that means. I take my car to same dealer i bought the suv at. Please have a solution so i can get this fixed. Thank You
NHTSA ODI #11493198
Mileage unknown · Nov 7, 2022
Back Over PreventionForward Collision AvoidanceVehicle Speed Control
Purchased this vehicle 12/2021 it hesitated on pick up but drove good after that nice look but the headlights are bad at night. First month I had a bad scare as when attempting to stop the brakes gave out, I had to pump multiple times to get the car to stop, this happened again about 1 month ago. On 10/10/22 while attempting to …
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Purchased this vehicle 12/2021 it hesitated on pick up but drove good after that nice look but the headlights are bad at night. First month I had a bad scare as when attempting to stop the brakes gave out, I had to pump multiple times to get the car to stop, this happened again about 1 month ago. On 10/10/22 while attempting to park in my driveway which is on a hill the car did not want to accelerate when pressing the gas and many lights turned on the dashboard. Warning, check engine, brake, front collision, etc. I have not had any accidents for the collision light to be on anyways. I turned the car off and restarted it I even disconnected the battery but still nothing the car has power because it does turn on and the lights, radio work but it just would not accelerate. I'm on a very dangerous hill lucky this happened late night when not much vehicle traffic. The next morning 10/11/22 around 10 am Hyundai came to pick up the vehicle. I passed by that day around 4 pm to see what was going on. They had not checked it yet which is understandable we ask the guy when he thought it would be checked out and he responded that towed vehicles take longer to be checked, we asked for a loner and they said they did not have. Saturday 10/15/22 went again, the car was still in the same spot not looked at yet, today 10/19/22- 1 week and 1 day they have not checked the car and we were told they had a lot of cars to work on and we were far down on that list. So basically they will probably take 2-3 weeks to even look at it and if any parts are needed it would probably take another month and without a loner. So we the paying clients have to figure it out. This is very unacceptable not to mention how scary it was for the car to completely give out on a hill thank god no one was driving or walking behind me. I have been driving for 29 yrs and have never experienced something like this. This car can potentially be deadly specially to a new driver.
NHTSA ODI #11492607
Mileage unknown · Nov 5, 2022
EnginePower TrainUnknown Or Other
Initial incident happened in June 2022; car under 5k miles. When slowing down at a light, car suddenly started to shake and engine would shut off. Dashboard warning indicated place in neutral and start car again. After restart, car would still turn off, unable to move or shift gears without shutting down. After keeping engin…
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Initial incident happened in June 2022; car under 5k miles. When slowing down at a light, car suddenly started to shake and engine would shut off. Dashboard warning indicated place in neutral and start car again. After restart, car would still turn off, unable to move or shift gears without shutting down. After keeping engine off for a few minutes, car was driveable again but a sound coming from engine when in D while at a light. Brought to dealership in Woodbridge, VA but was told they were unable to replicate incident. 2nd incident occurred in October 29, 2022. At a light, car was going to auto shut off while at light but then lurched, shook violently and engine shut off. The dashboard said place in neutral and turn engine on. Was able to move car after a few attempts and move to safe area. Let car rest for a few hours. When driving, and slowing down at a light, car would shake; i would place in Neutral and car will settle. Any time at a light, it has to be in neutral or else engine will die. Brought to dealership, added 15miles but unable to replicate. Nov 3rd, car began to lurch when at speed of 40 - 45. after stopping at a light, car would not accelarate, engine revving but little movement. had to pull over and turn engine off. Nov 5th, while on highway vehicle began to lurch at 55-60mph, engine was at 4rpm, engine struggling but speed not increasing. since on a downhill, car was moving but engine revving; speed not accelerating. Had to merge to shoulder; shut car off 2x and restart before car drove without incident. Videos of dashboard were taken during incidents in October and November.
NHTSA ODI #11492430
Mileage unknown · Nov 4, 2022
EngineUnknown Or Other
I bought this car less than 30 days ago, and it has 1,500 miles. I tried to start my car in the morning and when I put it in reverse, it just rolled forward. I braked and put it back in park and the engine shut off. I tried this a few more times before I gave up. A tow came and first suggested it was the alternator, before anot…
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I bought this car less than 30 days ago, and it has 1,500 miles. I tried to start my car in the morning and when I put it in reverse, it just rolled forward. I braked and put it back in park and the engine shut off. I tried this a few more times before I gave up. A tow came and first suggested it was the alternator, before another tow came and suggested it was a sensor. It has been at the dealer for 48 hours without a diagnosis, “maybe the injectors.” I am fortunate this happened in a parking lot and not while I was on the road. I am now terrified to drive this car.
NHTSA ODI #11492223
Mileage unknown · Nov 1, 2022
EnginePower TrainVehicle Speed Control
I was leaving a drive-through. Crossing traffic when my 2022 Tuscan N-Line just stopped accelerating the engine started to shake and SUV became unresponsive. As I was crossing traffic. I was almost hit. Moved the SUV to the middle of the street. Turned the SUV off. Restarted it. The SUV had no power and the check engine light ca…
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I was leaving a drive-through. Crossing traffic when my 2022 Tuscan N-Line just stopped accelerating the engine started to shake and SUV became unresponsive. As I was crossing traffic. I was almost hit. Moved the SUV to the middle of the street. Turned the SUV off. Restarted it. The SUV had no power and the check engine light came on. The engine started shaking violently. A bad burning smell ( like) burning rubber/ plastic started, then the engine started to smoke. I turned the SUV off again. After that the SUV wouldn’t start. Had it towed to the dealer. It only has 1130 miles on it. I just bought it July 20th.
NHTSA ODI #11491807
Mileage unknown · Oct 27, 2022
Fuel/propulsion System
With approximately 6552 miles on the car, 7 months after I bought it new, the Vehicle sputtered and shut off. The GDI pump was replaced. It has not runnright since. It sputters, it does not respond appropriately when the accelerator is pressed, it went into limp mode and would not go more than 35 mph. It did not throw and engine…
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With approximately 6552 miles on the car, 7 months after I bought it new, the Vehicle sputtered and shut off. The GDI pump was replaced. It has not runnright since. It sputters, it does not respond appropriately when the accelerator is pressed, it went into limp mode and would not go more than 35 mph. It did not throw and engine code when this happened. This is a huge problem in itself. I could be out of oil and it potentially will not throw a code or warning. When the dealer had it for 45 days they drove it approximately 100 mile and could not duplicate. It is a serious danger to my life and I refuse to drive it. I had it towed and it now sits in my driveway will the lemon law case is processing
NHTSA ODI #11491205
NHTSA investigations
2DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.