2022 Hyundai Tucson

What component or system failed or malfunctioned, and is it available for inspection upon request? > While driving, the following systems fail and become inoperable sporadically: blind-spot safety system, tire pressure monitoring system, smart cruise control system, lane following assist system, speed limit warning system, shifter system malfunction, infotainment system, HVAC controls and turn signals. How was your safety or the safety of others put at risk? > I lose access to all safety systems and am unable to see anything on my dashboard while every single light flashes on the dash. Being unable to utilize my turn signals is dangerous because I must restart the vehicle for the issue to be resolved. Has the problem been reproduced or confirmed by a dealer or independent service center? > The problems were confirmed - but NOT reproduced by the Hyundai certified service center. They stated that they can see logs of the issues and were unable to diagnose the specific failures without the warning lights being actively present. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? > Yes. It was sold to me as a Certified Pre-Owned vehicle directly from a Hyundai dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? > The warnings and failures appeared at 64,752 miles, which is less than 5,000 miles after the warranty coverage ended. I purchased the vehicle with 64,300 miles. The issues began less than 500 miles after purchase.

While driving home on the freeway in stop-go traffic, the check engine light suddenly came on. At idle and low speed, the engine ran very rough with lots of vibration and acceleration became difficult. I got off the freeway as soon as possible to take surface streets as I felt unsafe continuing to drive on the freeway. The car continued to vibrate significantly. This happened very close to home and I was able to get home but slowly. When the car cooled down I checked the fluid levels - oil was fine and clear but coolant level was low despite a recent service where a coolant flush was performed and the coolant level was at the minimum level indicated by the reservoir. The dealer performed a test and the fuel injector unit for cylinder 3 failed. Apparently there is no observable coolant leak. The car is now awaiting repair under warranty, but the part is not available for 8 weeks. The dealer intends to replace the failed injector when the part arrives.

Fuel injector failure. Vehicle misfired at startup. When attempting to accelerate, vehicle was hesitating and couldn’t. Towed to dealer and they were able to recreate the issue and place code reader on vehicle to find injector problem. Dealer states that Hyundai is revamping all fuel injectors, not just replacing with current supply on faulty injectors. Car will be at dealer for unknown period of time due to nationwide parts supply shortage

In Dec. 2023 my car stopped dead in the middle of the road. After being towed to ABC Hyundai in las Vegas they had to replace a fuel injector and I was told it could occur again On [XXX] the car began sputtering and shaking. When I bought it in I was told it was the fuel injector. I was told that Hyundai no longer changes just the one injector as they did before but now Hyundai has a complete kit. There was none at the dealership so it was ordered on Sat May 17 and told it would be in on Tues May20 but now I'm told it's back ordered. They are supposed to give a loaner but non available. I cannot be without a car as I live alone and need a car. I called corporate customer service today May 22 but the won't get back to me for several days. I was told by dealer service to rent a car and I would get reimbursed but corporate said that it would be at my discretion. My car has 14700 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

Driving on the freeway on 5/18/2025 my sunroof completely shattered. I was going about 70 mph and the sunroof was closed. It was not a hot day, approx. 73 degrees. The noise was so loud, as if a gun shot went off next to me. Nothing hit it, nothing around us, nothing was hit on my part. As a matter of fact I was driving in the toll lanes so really no other cars were around me. It came out of nowhere. I called the local Hyundai dealer and drove straight there. This was on a Sunday afternoon. Monday morning the service dept called and said it would be a few days before they have any answers. On Tuesday 5/20/25 the service guy called back with answers saying they have no idea why it happened, they will not cover it, something must have hit it and it will be $4000-$8500 and take 3-4 weeks to fix. He suggests I call my insurance company to file a claim! My car is a 2022 Hyundai Tuscan limited with 43,000 miles, I purchased it brand new and have used my sunroof maybe a hand full of times. As you can see in the photo the glass blew out, NOT in, so nothing hit it to cause this to happen.

I purchased a 2022 Hyundai Tucson brand new, expecting it to be a reliable and safe vehicle for many years. Unfortunately, the fuel injectors failed and had to be replaced far too early in the car’s life. What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel injection system failed. The injectors had to be replaced, and the problem persists even after the repair. I believe the issue may still be present and can be made available for inspection if needed. How was your safety or the safety of others put at risk? The vehicle continues to run poorly and unpredictably, which puts me and my family at risk—especially while driving at higher speeds or in heavy traffic. I’m concerned about stalling, power loss, or a potential engine fire due to leaking fuel. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue was diagnosed and confirmed by the dealership, and the fuel injectors were replaced. Despite this, the engine still doesn’t perform correctly. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was inspected by the dealership during service, but not by police, the manufacturer directly, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, there were signs of rough idling, engine hesitation, and overall poor performance before the failure. These symptoms started appearing within the first year of ownership. I have since learned that many other owners of 2022 Hyundai Tucsons are experiencing the same issue. I believe this is a widespread defect that poses a safety concern and needs urgent investigation. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)