The fuel door actuator stopped working. This caused a safety issue because it left me stranded in the desert. I had no way of opening the fuel door to put gas in the vehicle. This model does not have a lever for emergency. The only way to gain access is to take pull the panel inside apart inside the trunk. I had to call my husb…
Read full complaint
The fuel door actuator stopped working. This caused a safety issue because it left me stranded in the desert. I had no way of opening the fuel door to put gas in the vehicle. This model does not have a lever for emergency. The only way to gain access is to take pull the panel inside apart inside the trunk. I had to call my husband to help me. I was 110 miles away from him. This caused a very dangerous unsafe situation.
NHTSA ODI #11645722
Mileage unknown · Feb 18, 2025
EnginePower TrainUnknown Or Other
Dealership tried to fix vehicle multiple times and failed. Would be considered a Lemon but is over 3 years old.
NHTSA ODI #11643493
Mileage unknown · Dec 5, 2024
Unknown Or Other
On 10-11-24 the panoramic sunroof on our car exploded. We were driving at the time at approx 45mph, clear and 60° out, and we heard a loud bang and in looking around for the cause saw the sunroof looked like crackle glass. We closed the sunshade in case it fell on us, and within a minute it did just that. Had we not closed t…
Read full complaint
On 10-11-24 the panoramic sunroof on our car exploded. We were driving at the time at approx 45mph, clear and 60° out, and we heard a loud bang and in looking around for the cause saw the sunroof looked like crackle glass. We closed the sunshade in case it fell on us, and within a minute it did just that. Had we not closed that shade we would have been showered with glass. We did not see any obstacles coming at us and there were no cars around close enough to throw up a rock. After calling our insurance company to start a claim I did some research online while waiting for the adjuster to call. I discovered the class action suit regarding the exploding sunroofs and realized that is what had just happened to us. I then spoke to Hyundai customer service and started an incident report. We were finally able to take the car to a dealer on 10-31-24 and requested the repair be covered under the limited warranty. They eventually agreed to repair it under warranty and we picked the car up on 11-29-24. We were without the use of it for 7 weeks. We knew we would never trust that it wouldn't happen again and that we would need to trade it in. We did just that 3 days later at a different dealership. Of course we lost money on the car. There were no prior warnings with any lights, noises, or anything. No other vehicles or people were involved and no police report or anything was made. Had we been going faster or on a multiple lane road, or had the glass fallen as soon as it exploded, I believe the shock and reaction would have ended in an accident and severe injury to us or others. Pictures are available but they were taken after we cleaned up the mess.
NHTSA ODI #11629079
Mileage unknown · Nov 7, 2024
Fuel/propulsion SystemUnknown Or Other
Running lean on bank 1-Dealership states it is a bad fuel injector on cylinder 1says it is not covered under 100,000 mile warranty. Vehicle currently at 80,000 mile. Radio in vehicle is restarting itself and not shutting off when car is turned off. Radio does not respond to commands such as volume adjustment. Dealership perf…
Read full complaint
Running lean on bank 1-Dealership states it is a bad fuel injector on cylinder 1says it is not covered under 100,000 mile warranty. Vehicle currently at 80,000 mile. Radio in vehicle is restarting itself and not shutting off when car is turned off. Radio does not respond to commands such as volume adjustment. Dealership performed software update, but it did not work.
NHTSA ODI #11623996
Mileage unknown · Aug 18, 2024
Unknown Or Other
All my audio stopped working in vehicle. Did a search on this and found out there is a TSB on this problem. The amp stopped working and it affects all safety features. It took me 3 weeks to get an appointment. I feel this is a safety hazard and they need a recall. It only affects certain vins it says and mine is one of them. I’v…
Read full complaint
All my audio stopped working in vehicle. Did a search on this and found out there is a TSB on this problem. The amp stopped working and it affects all safety features. It took me 3 weeks to get an appointment. I feel this is a safety hazard and they need a recall. It only affects certain vins it says and mine is one of them. I’ve read many complaints all they do to “fix” is unplug amp and plug back in. It works for awhile and then it happens again. So the way it’s being fixed is just a bandaid.
NHTSA ODI #11609176
Mileage unknown · May 7, 2024
Unknown Or Other
Came to a stop and the car completely stopped shut down.No power couldn't start it at the waiter few while opening the hood and it started back app another time.You get the same thing I opened the hood and it didn't start had to get the car told to the dealership
NHTSA ODI #11587431
Mileage unknown · Apr 11, 2024
Unknown Or Other
On two occasions, immediately after startup, the vehicle has experienced vastly diminished power. Once in November 2023 and once on [XXX]. Both instances were identical. Vehicle could barely move from a stop, even at full throttle. Speed above 25 mph could not be achieved. RPMs exceeded 4500. Vehicle did not stall. No da…
Read full complaint
On two occasions, immediately after startup, the vehicle has experienced vastly diminished power. Once in November 2023 and once on [XXX]. Both instances were identical. Vehicle could barely move from a stop, even at full throttle. Speed above 25 mph could not be achieved. RPMs exceeded 4500. Vehicle did not stall. No dash lights, warnings or chimes were triggered. Upon shutdown and restart, problem disappeared. Source of failure is unknown. Upon notification, dealer (Gossett, Memphis TN) offered a diagnostic service for $100 with a two month wait for available appointment. Vehicle has had no other issues. Vehicle is accident-free. Vehicle is unmodified and has received no service beyond scheduled oil changes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11582350
Mileage unknown · Feb 27, 2024
EngineForward Collision AvoidanceUnknown Or OtherCrash
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag de…
Read full complaint
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case
NHTSA ODI #11574169
Mileage unknown · Feb 15, 2024
Electrical SystemUnknown Or Other
Turn signals are not working.
NHTSA ODI #11572165
Mileage unknown · Dec 29, 2023
Unknown Or Other
My panoramic sunroof shattered in the middle of expressway and nobody has been able to help two pieces of my sunroof of shattered and haven’t had this car for more than 6months and dealership won’t help my insurance won’t cover it it’s impossible and expensive to repair. How is it possible to have two accidents with just sunroof
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an electrical short circuit.
Consequence & remedy
Consequence: Nonfunctioning trailer lights can increase the risk of a crash. A short circuit can increase the risk of a fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will remove the trailer wiring harness and install a dust cap over the wiring receptacle, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 290. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 20, 2025.
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence & remedy
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Additional source detail variants (2)
Structure:critical Fasteners
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Structure:body:roof And Pillars
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.
Consequence & remedy
Consequence: Inoperative headlights or taillights can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash.
Remedy: Dealers updated the ICU software, free of charge. All affected vehicles have been repaired and therefore no owner notification letters will be mailed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 214.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.
Consequence: Inoperative headlights or taillights can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash.
Remedy: Dealers updated the ICU software, free of charge. All affected vehicles have been repaired and therefore no owner notification letters will be mailed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 214.
Exterior Lighting
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.
Consequence: Inoperative headlights or taillights can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash.
Remedy: Dealers updated the ICU software, free of charge. All affected vehicles have been repaired and therefore no owner notification letters will be mailed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 214.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration