NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
32 reportsClear category filterMileage unknown · Dec 11, 2025
Forward Collision AvoidanceService Brakes
Vehicle randomly activated automatic emergency braking and the forward collision warning with no other vehicles in sight. The vehicle slammed on the brakes almost causing a trailing car to rear end our vehicle. This has happened 5 times with speeds between 40 and 80 mph over the past 4 weeks. Conditions were cloudy. Problem has …
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Vehicle randomly activated automatic emergency braking and the forward collision warning with no other vehicles in sight. The vehicle slammed on the brakes almost causing a trailing car to rear end our vehicle. This has happened 5 times with speeds between 40 and 80 mph over the past 4 weeks. Conditions were cloudy. Problem has not been reproduced by the dealorship. No inspections have occurred.
NHTSA ODI #11704632
Mileage unknown · Oct 11, 2025
Fuel/propulsion SystemService Brakes
It’s been three years now and I had “Brake system failure” happened two times in 3 years. When traveling the brake system warning appears and while driving, and stopped at sign brake releases slightly and car would start to move unless I apply brakes firmly again. When slowing down at traffic lights holding the brake doesn’t bri…
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It’s been three years now and I had “Brake system failure” happened two times in 3 years. When traveling the brake system warning appears and while driving, and stopped at sign brake releases slightly and car would start to move unless I apply brakes firmly again. When slowing down at traffic lights holding the brake doesn’t bring car to complete stop. I had apply brake, slightly release and then apply again until car comes to full stop. I was told they need to replace IEB module and brake pedal module replacement. I checked in Reddit and other platforms where users had seen the issue multiple times on their vehicles. Also had an issue with Fuel system like replacement of Egr valve which seems to be common on multiple Vehicles.
NHTSA ODI #11692674
Mileage unknown · Sep 29, 2025
Service Brakes
I took the vehicle to the service station because it takes a long time to stop, and I braked close to a vehicle on several occasions. They replaced the brake pads, and when I took the baby in, it was worse. When they finally agreed to let me take the baby in for another inspection, they said they would have to remove and reinsta…
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I took the vehicle to the service station because it takes a long time to stop, and I braked close to a vehicle on several occasions. They replaced the brake pads, and when I took the baby in, it was worse. When they finally agreed to let me take the baby in for another inspection, they said they would have to remove and reinstall the parts. Two months later, my baby started doing the same thing.
NHTSA ODI #11690235
Mileage unknown · Aug 26, 2025
Air BagsForward Collision AvoidanceService BrakesCrash
During a recent accident, the driver pressed the brakes but they did not respond, almost as if they locked up. Police at the scene noted there were no skid marks on the road, suggesting the brakes never engaged. The vehicle suffered major side impact damage, including broken windows and crushed passenger-side doors, but none of …
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During a recent accident, the driver pressed the brakes but they did not respond, almost as if they locked up. Police at the scene noted there were no skid marks on the road, suggesting the brakes never engaged. The vehicle suffered major side impact damage, including broken windows and crushed passenger-side doors, but none of the airbags deployed. This raises serious concerns about a possible brake system failure and airbag non-deployment defect. The vehicle has not yet been repaired and is available for inspection. Police have reviewed the accident, and the insurance company has also seen the vehicle, but no mechanical inspection has been completed by the manufacturer. There were no warning lights or error messages prior to the failure. The safety of the driver and passengers was put at risk because the car could not be stopped and the airbags did not deploy to provide protection.
NHTSA ODI #11683258
Mileage unknown · Jul 14, 2025
Service Brakes
The vehicle's brake system intermittently fails after driving over bumps or uneven roads. The brake pedal becomes soft and unresponsive, and the vehicle continues rolling forward for several seconds before the brakes finally engage. This has happened repeatedly while driving home from work. On one occasion, the vehicle rolled th…
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The vehicle's brake system intermittently fails after driving over bumps or uneven roads. The brake pedal becomes soft and unresponsive, and the vehicle continues rolling forward for several seconds before the brakes finally engage. This has happened repeatedly while driving home from work. On one occasion, the vehicle rolled through a red light and I had to swerve into oncoming traffic to avoid a collision. This issue first became noticeable in 2022 and has worsened over time. It puts both my safety and the safety of others at serious risk. There are no warning lights or error messages before or during the failure. The vehicle is available for inspection upon request. Independent mechanics have confirmed that brake pads, rotors, and fluid levels are in good condition. They suggested the cause could be air in the brake lines, a malfunctioning ABS system, or a faulty master cylinder—all potentially covered by the manufacturer’s warranty. The manufacturer’s service center initially refused to inspect the vehicle without an upfront diagnostic fee and only offered assistance after I escalated the matter through repeated complaints. The service director later described the issue as “unsettling but normal,” which is not accurate according to independent professionals. The problem has not been resolved and continues to occur regularly. I am requesting that this be formally investigated as a potential safety defect.
NHTSA ODI #11673537
Mileage unknown · Mar 18, 2025
EngineService BrakesCrashInjury
Master cylinder for the brakes went out
NHTSA ODI #11648901
Mileage unknown · Feb 2, 2025
Forward Collision AvoidanceService Brakes
While driving approximately 75 mph in the passing lane on highway, the vehicle suddenly automatically brake. Pulled back into the right lane and didn't really understand what happened. Next time i pulled out to pass and had a car on my right hand side it did the same thing. Pulled back into right hand lane and stayed there for q…
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While driving approximately 75 mph in the passing lane on highway, the vehicle suddenly automatically brake. Pulled back into the right lane and didn't really understand what happened. Next time i pulled out to pass and had a car on my right hand side it did the same thing. Pulled back into right hand lane and stayed there for quite some time. I then turned off the all around sensor @ and it didnt do it again but as i got closer to home the warning light came on and a message popped up. It now has the triangle caution sign on and the picture of car icon in amber. I had driven the car from my home for about 50 miles and parked car for two hours, the drove back toward home for about 20 miles when the event happened. It was dangerous and makes not want to use any of the "assist system's" going forward. I plan to wash the car today to see if the lights will go off- if they don't then i shall call dealer on Monday. This occurred on saturday. Ill be washing car today (sunday). If i had anyone driving closely behind me, i for sure would have been rear ended.
NHTSA ODI #11640189
Mileage unknown · Jan 23, 2025
Forward Collision AvoidanceService Brakes
While driving on the highway at approximately 65 mph the car emergency brake kicked in with no cars in front of it. Causing a huge jerk. This happened 3 times within a 25 minute time span
NHTSA ODI #11637915
Mileage unknown · Jan 11, 2025
Air BagsElectrical SystemService Brakes
Purchased a brand new 2022 tucson. Within 2 months it went to the dealer with about 7 dash fault lights turning on (abs, Air bag, lane assist, check engine, just to name a few) and breaks engage on their own. Stayed at the dealership for over 2 months while they had the Hyundai engineers try to figure out the issue. They gave it…
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Purchased a brand new 2022 tucson. Within 2 months it went to the dealer with about 7 dash fault lights turning on (abs, Air bag, lane assist, check engine, just to name a few) and breaks engage on their own. Stayed at the dealership for over 2 months while they had the Hyundai engineers try to figure out the issue. They gave it back to me and said it was a connector in the rear door. The vehicle has been back 4 times for the same exact issues for months at a time and they keep experimenting and giving it back to me. I tried to get it exchanged for a safer one and they denied my request. I guess my families safety isn't that important to hyundai after all.
NHTSA ODI #11635455
Mileage unknown · Oct 17, 2024
EnginePower TrainService Brakes
While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started …
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While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started to fill up with a smell of burning plastic and gas. When trying to turn the car back on after turning it off it would start with a major shake and bang then turn back off. All warning lights stayed on. Battery was fully charged still. Autobody shop found engine issues in their pre scan before sending it to Hyundai to warranty it as it only has 6,626 miles and is 2 years old. There was a warning of low battery while we were on vacation and the car was sitting for a few days. And a sluggish start when it sat for few days like the battery was low, but it wasn’t based on the volt meter.
NHTSA ODI #11620284
NHTSA investigations
2DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.