2022 Hyundai Tucson

My wife was driving my SUV while I was a passenger. We were in the left lane, and put the left turn signal on while traveling south bound approaching an intersection to take a left turn (traveling approximately 3-5 Miles Per Hour and slowing) at the traffic light (traffic light was green). There was a car in front of us that had stopped waiting for oncoming traffic to clear and make the same left turn onto the same road as us. While traveling in this lane we hit a deep pot hole (not very visible while driving), just as we were approaching the vehicle stopped in front of us. When hitting the pot hole, our SUV seemed to leap forward a bit and when the brakes were applied to slow and stop, the braking system failed (appeared to freeze) and the brakes did not work, and because the braking didn’t work, our vehicle hit the car in front of us. Prior to and after hitting the pothole, no audible warning sounds or visible alerts appeared and no emergency braking was activated. The airbags in our vehicle never deployed. Our safety (my wife and I) as well as the safety of the 2 passengers in the other vehicle were at risk as we all could have been injured in the accident. As we needed the vehicle for transportation, we immediately began filing all the necessary police and insurance reports and brought our vehicle into an Auto Body Repair Shop to be repaired the next day. During the repair work, some of the responsible components may or may not have been replaced and the Auto Body Repair Shop also had all the car sensors recalibrated by a 3rd party, which is why we did not bring the car to a dealership to evaluate. To the best of our knowledge, the manufacturer, the police and the insurance company did not inspect the vehicle. We are not experts, but hitting a pothole might be considered an edge case, so I’m not sure that a dealership would have tried or been able to replicate the issue.

On XXX, while approaching a stop sign, the vehicle did not engage the brakes as expected. I had to press the brake pedal multiple times, and the vehicle jerked several times before it came to a stop. Given that a brake failure of this kind poses an immediate risk to my safety and the safety of others on the road, I had the vehicle towed in for service right away. I took the vehicle to Courtesy Hyundai of Tampa (3810 W Hillsborough Ave, Tampa, FL 33614) on Monday, XXX (Repair Order #XXX). Service Advisor Dominick DeLeva documented the complaint and had the vehicle test driven. The dealership's notes state that the issue could not be duplicated, no fault codes were present, and the brake fluid level was correct. A multi-point inspection was also completed. The vehicle was returned to me on July 14, 2026, with no repairs made and no explanation for the braking irregularity I experienced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2022 Hyundai Tuscon came to a complete stop on the highway in Colorado twice in the last 2 months for no apparent reason. There weren't any obstacles or cars in front of me that would have caused the car to brake suddenly. I had passengers in the car and we were jolted forward. The air bags did not inflate and we were not hit from behind, but we could have been severely injured or killed. There are numerous "phantom braking" reports like this here on the NHTSA site for the 2022 model as well as more recent models. Yet Hyundai has only issued recalls for the 2025 and 2026 models. How are you addressing this issue?

On 3 occasions over my 18-month ownership of this certified pre-owned Hyundai 2022 Tucson, the vehicle surged suddenly forward WITH BRAKE APPLIED at creeping (parking) speeds of 3-4 mph. No warning lamps were observed. On the most recent (3rd) occasion, a crash over a sidewalk and into a storefront caused $10,000 damage. No pedestrians were harmed, no airbags deployed and neither passenger was harmed. The service department is "unable to duplicate" the surging behavior and declares the car mechanically "safe to drive."

Unintended acceleration, brakes unable to stop vehicle. Almost hit a car stopped at red light. I was able steer right avoiding hitting the stopped car and quickly put the car in neutral and then applied the brakes again. I was able to drive home another 10 miles. I had the car towed on 5/18/2026 to the car dealership for inspection. This put the car stopped and me and my wife at risk of injury. Car dealership has inspected the car and can not duplicate the problem. No warning lights before the event.

When braking my 2022 Hyundai Tucson to come to a stop, the vehicle continues to accelerate. I have to release the brake and re-apply the brake to fix the acceleration problem. I check the internet on this problem. They internet says it is a software problem. The vehicle shows no code and the dealer says they don't have a problem. The dealer has not check for the problem since there is no code. No warning lamps or messages show up on dash. This happened 4 times in the last few months. Latest date was 4-4-2026

I was driving down the highway going about 60-65mph with cruise control and LKA on. I turned my blinker on to switch lanes, checked my blind spot, and moved over to the left. As I was doing so, a semi switched lanes from the left into the right (my new lane) right in front of me. The truck then slowed down a lot, and usually my Forward Collision Warning would say something if my Adaptive Cruise Control isn’t on (or is and I’m just going too fast to slow down) neither of those things happened. No warning. No automatic brakes. No slowing down. I tried to engage the brakes manually but nothing happened. I slammed into a semi at around 60mph because of 3 different system failures. Not only did I hit the semi at 60~mph, apparently my brakes didn’t work at all and I spun out until I hit the concrete barrier on the highway. If my brakes had engaged automatically, I could have slowed down enough to avoid the collision altogether. And if they had engaged manually I could have at least minimized the damage to my vehicle (and myself) because I wouldn’t have hit the concrete barrier as well.