2022 Hyundai Tucson

The touchscreen is not reposnive to touch except in one tiny corner. We’re reported this at thw Hyundai dealership at least three times over the years- they said “they can’t see a problem”, which is odd because the screen literally does not respond to touch. When it’s hot, even with the AC on full blast, sometimes we will be driving and the touchscreen starts making beeps and starts going into the settings menu all on its own without being touched, and starts randomly changing settings. Or, we will connect a phone with google maps, and the screen will randomly change to something else or a different view. This is a dangerous distraction, and Hyundai has refused to acknowledge this problem. The screen is unusable, we are forced to use our phones to use navigation directions just to be safe in our own car. This has been an issue starting in 2023 and to this day has been persistent. We have done both hard and soft resets to ni avail. We have also reported, on going to the dealership, that the screen says to update- they have never provided any update or instructions on how to update, even though every time we go to the hyundai maintenance we are there for at least two hours or more.

When My wife was driving our car on the highway today to work, the car suddenly threw a "check hybrid system - pullover safely" light when she was at highway speeds. She was able to luckily pull over quickly onto the shoulder before the car completely powered down. This is incredibly dangerous. She had to click on the reset 12 volt hybrid battery button in the car to get it started again but the complete loss of power at highway speed was very upsetting.

The contact owned a 2022 Hyundai Tucson. The contact stated that while the vehicle was parked, the contact's neighbor knocked on the contact's residential door and informed the contact that the contact's vehicle was on fire. The contact stated that when she went outside, the contact noticed that the entire front of the vehicle was on fire. The fire department was called, and the fire department extinguished the fire. A fire report was filed. The contact stated that the vehicle was burned all the way to the rear seat of the vehicle. The fire burned another vehicle that was parked in the contractor's yard. In addition, the contact stated that the fire burned a good portion of the contact's residential yard. The vehicle was towed to a local tow yard. The vehicle was condemned a total loss by the insurance company. The fire inspector informed the contact that the fire started in the engine near the battery. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,500.

The horn stopped working. This is a huge safety concern. In a busy intersection unable to warn other drivers not paying attention to the road since horn does not work. This started few days prior with only high tone working, but not low tone (which is very hard to hear from other vehicles since not very loud), then after couple of days no horn at all. Looking online this seems to be a known issue with multiple hyundai cars (venue, tucson, santa fe, elantra etc) and some of them apparently had had to get their horns replaced multiple times since they keep being replaced with defective horn units, yet it is for some reason not a recall yet. Could you please investigate into this? I think there should be a recall for defective horn units. Huge safety concern, accidents could be prevented by fixing this

Both horns needed to be replaced three times due to both stopped working and I listed the dates below. First time replacement: 4-6-24, Second time replacement: 10-9-24, Third time replacement: 1-16-25. Now on 9-26-25 both horns stopped worknig again, I checked the horn fuse and that is good. I now need to call the dealer to have both horns replaced for the fourth time. I also contacted Hyundai's national customer service to log a complaint as well. To me this is a safty issue since the horn is used to possible prevent an accident. I check the horns when I drive the car since they go bad so often and I have under 28,000 miles on the vehicle.

While driving, without warning, all malfunction lights came on the dashboard and stayed on, including check engine light. The speedometer and rpm show as zero even though I’m moving. The power steering locks up. Scary as hell! This has happened 5+ separate times within the past 2 months. The first time I had it towed to the dealer and they said it was caused by a Karr alarm that was pre-installed by the dealer prior to my new purchase which I never authorized and was never activated. They said it was causing a short even though it happened 2+ years after purchase. It was removed by the dealer for free and the electrical issue happened again the next day while driving. It was towed to the dealer again and after a week the car was returned to me with no diagnosis as they were unable to replicate. It happened 2-3 more times and I got it towed to the dealer for a third time as I don’t feel safe driving this car at all. I am scared the car will die while on the highway. Car still at dealer.

The vehicle is currently in the shop due to safety concerns involving malfunctioning exterior lighting and a serious incident of the vehicle entering limp mode. 1) With automatic headlights activated, all exterior lights shut off while driving at night, posing a significant safety risk. 2) During daylight hours, the automatic headlight system inconsistently toggles between different lamp settings, switching off and on erratically. 3) While attempting to turn left during morning rush hour traffic (on a 40 mph road where vehicles often travel 50+ mph), the vehicle entered limp mode upon acceleration. It bogged down in the middle of both lanes, unable to exceed 13 mph, placing me in a highly dangerous position. After pulling over and leaving the vehicle off for 5 minutes, the issue temporarily resolved upon restart. 4) The vehicle is stored in a garage, and following the limp mode incident, I received repeated “door unlocked” notifications every 30 minutes from 2:30 AM to 5:30 AM, though the vehicle had not been accessed. These issues are of serious concern and appear comparable to conditions outlined in Recall #149 and Recall #236, both of which address similar malfunctions related to exterior lighting and powertrain performance. VIN# currently is not within the recalls.