2022 Hyundai Tucson

The contact owned a 2022 Hyundai Tucson. The contact stated that while her husband was driving at 25-30 MPH, another vehicle struck the front driver side, flinging the vehicle to the right side before another vehicle crashed into the front passenger side. The air bags failed to deploy. No warning light was illuminated. The contact's husband sustained back injuries, while the contact suffered a concussion. Medical attention was received for both. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 46,000.

During a recent accident, the driver pressed the brakes but they did not respond, almost as if they locked up. Police at the scene noted there were no skid marks on the road, suggesting the brakes never engaged. The vehicle suffered major side impact damage, including broken windows and crushed passenger-side doors, but none of the airbags deployed. This raises serious concerns about a possible brake system failure and airbag non-deployment defect. The vehicle has not yet been repaired and is available for inspection. Police have reviewed the accident, and the insurance company has also seen the vehicle, but no mechanical inspection has been completed by the manufacturer. There were no warning lights or error messages prior to the failure. The safety of the driver and passengers was put at risk because the car could not be stopped and the airbags did not deploy to provide protection.

Purchased a brand new 2022 tucson. Within 2 months it went to the dealer with about 7 dash fault lights turning on (abs, Air bag, lane assist, check engine, just to name a few) and breaks engage on their own. Stayed at the dealership for over 2 months while they had the Hyundai engineers try to figure out the issue. They gave it back to me and said it was a connector in the rear door. The vehicle has been back 4 times for the same exact issues for months at a time and they keep experimenting and giving it back to me. I tried to get it exchanged for a safer one and they denied my request. I guess my families safety isn't that important to hyundai after all.

I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.

On 6/2/2023, my 16 year old Granddaughter was involved in a head on collision involving a driver who ran a red light. Upon impact of the two vehicles, none of the airbags in my Granddaughter's 2022 Hyundai Tucson SEL deployed. The impact was so severe that the Hyundai Tucson was totaled. My Granddaughter and her passenger's safety were severely at risk because of this malfunction! To my knowledge, no problem of this nature has been reproduced for confirmed by a dealer or independent service center. The car is available for inspection upon request. The vehicle hasn't been inspected by the manufacturer or insurance representative. The Police and EMT on the scene saw that the airbags did not deploy. I have filed a complaint with Hyundai Corporate Office in Alabama. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.

12/02/2022 while parking the vehicle in a parking spot in a parking garage, vehicle suddenly lurched forward causing the vehicle to hit the parking garage cement wall. This caused him to hit his head very hard on the steering wheel. The air bag deployed after he hit his head. The Air Bag did not protect him. He did not hit the accelerator pedal, and the vehicle accelerated by itself, which caused it to hit the parking garage wall. Shortly after this occurrence; he was at the Post Office, to drop mail in the mail box, and he very slightly removed his foot from the brake pedal to move the vehicle up a foot or two, and the vehicle lurched ahead approximately four to six feet. Again, he did not hit the accelerator pedal. Luckily, there was no other car in front of him or the vehicle might have hit it. Prior to the self acceleration of the vehicle in the parking garage and at the Post Office, this issue occurred while he was driving on the highway. He was going 55 mph and the vehicle suddenly went 75 mph. He was at a place where there is an exit, and he would not go that fast at this particular area. He explains he did not accelerate the car himself. He was so concerned about the vehicle self accelerating that he immediately got off of the highway to look under the hood to see if there was some explanation for this. We addressed this issues with the Hyundai dealer. On 01/06/2023, according to the report from them they drove the vehicle around their building and then looked for engine or transmission, and they said there were none.