2022 Hyundai Tucson Hybrid

The contact owns a 2022 Hyundai Tucson equipped with Michelin Tires, Tire Line: Primacy A/S Acoustic. Tire Size: 235/55/R19, DOT Number: (N/A). The contact stated that while driving at slow speeds, the vehicle began to wobble erratically, prompting the contact to pull over to the shoulder of the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the steel belts had separated from the tire wall on the front tires. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The tires were original equipment. The failure mileage was 20,000.

Nexen Rodian GTX 235-65-R17 DOT 1UA9Y BMER 2822; 1UA9Y AACL 2822; 1UA9Y BAKL 2822; 1UA9Y I purchased a new 2022 Hyundai Tucson Hybrid Blue on October 29, 2022. I bought it right off the truck, no miles on it. Since owning this, I've completed all set maintenance, as required and recommended, including tire rotations (maintenance records attached). I just went over 24K miles, and at my 24K mile service, the Hyundai dealer told me I needed new tires. Tires that don't even last 25K miles can be very dangerous and this quality is unacceptable. Tires are available to be inspected. Safety was put at risk by having tires that deteriorated so quickly that I could have an accident without realizing I was even at risk. I've never had a need to check my tread depth at 24k miles before. Especially coming into winter, this could've caused a serious accident. Tires were inspected by dealer and routine service inspection. No warning of this prior to being told at the dealer. I contacted Nexen about a warranty and was told they don't warrant those tires for a specific mileage. They special lower quality and mileage tires are sold to the car manufactures for new vehicles. If this is the case, then car dealers need to tell buyers this upfront or someone is going to have a serious accident not knowing their tires are shot when they've barely had the car a year. I believe Nexen's tire quality should be looked into and would like to submit a claim. It was on all four tires. I have supporting documentation for tire photos, maintenance records, and correspondence on my rejected claim that I can provide.