2022 Hyundai Tucson Hybrid

The vehicle is currently at the dealership. I purchased the 2022 hyundai Tucson hybrid limited in April. Have gotten my oil changes done religiously at the dealership. Vehicle is at 22k miles. And had oil change 5 days prior to incident. I was on the way to work and vehicle started to struggle to accelerate, engine began malfunctioning. Vehicle dropped drastically from 80mph Dow to 25-30 mph in short period of time, would have been rear ended if not in right lane already. No warning or previous problems. No warning or check engine lights EVER came on before the vehicle would not drive at all. And was told by the vehicle to “check hybrid system stop safely”. Called roadside and vehicle was towed to dealership. They diagnosed as “the timing chain was ‘missing’ one of the cylinders, causing a loss of power from the gasoline engine and the hybrid system attempted to compensate for lost power, resulting in engine failure” later that day when I arrived from work to get a loaner I was told that it was a broken camshaft and warranty would pay for a new engine.”

On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.

Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.

I am an active-duty service member who purchased a new 2022 Hyundai Tucson Hybrid on 16 October 2021. The car occasionally makes a strange humming noise while the vehicle is completely turned off. I recorded my car making this strange noise, and the video recording can be seen at https://youtu.be/bY8GJenoWBQ. I had previously notified Hyundai Maintenance of this during a scheduled vehicle check; nothing was done to resolve this matter. The advertised fuel economy on this car is 36/37/37 (city/combined/highway) Miles per Gallon. I am currently getting 28 MPG (see attachment), which is approximately 30% below the advertised fuel economy. Since I purchased this vehicle, it has consistently delivered a poor fuel economy well below the advertised fuel economy. After trying to resolve the poor fuel economy issue with Hyundai for 9 months (see attachment), I reached out to the Better Business Bureau seeking a resolution. On 17 November 2022, I was notified by the Better Business Bureau that Hyundai rejected my proposed resolutions of Hyundai repairing the car under manufacturer warranty or replace it if unable to fix the poor fuel economy, as well as reimburse me for money spent due to excessive fuel consumption. Additionally, other persons have reported their Hyundai cars delivering a fuel economy much lower than advertised (visit https://www.reddit.com/r/Hyundai/comments/nwayqv/2022_tucson_hybrid_poor_gas_mileage/). I have the perception that Hyundai lied and deliberately deceived me. Something is wrong with my car, and Hyundai has been either incompetent or unwilling to repair the issue under the car manufacturer warranty. I believe that it's important to hold companies such as Hyundai accountable. Otherwise, it would have no incentive for doing what is right. I request your assistance with investigating, and if possible, taking actions to hold Hyundai accountable for deceiving consumers by exaggerating its car fuel economy.

The contact owns a 2022 Hyundai Tucson. The contact stated while driving 65 MPH, the vehicle lost motive power with the oil warning light illuminated. The contact attempted to accelerate; however, the vehicle failed to respond as needed. The contact pulled over to the side of the roadway and the vehicle was towed to the dealer to be diagnosed. The contact was informed that oil was not being pumped to the engine as needed which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and suggested that a buy back for the vehicle. The failure mileage was 575.

I have a4000 mileage on hundai 2022 tuscon hybrid which I bought brand new on December 2021 and car suddenly won’t start three weeks ago. I have to tow the car to dealership . They called hundai engineers and they told them to remove inside harness which I have to wait for the part for week . After putting that car won’t start and they called again to Hundai engineers and they told them to put harness outside . I am waiting for the other part . This new car should not have this problem . They also not giving me any rental car .

My vehicle that I finance is a 2022 Hybrid Tucson it failed at 14,596 miles I had it since November 2021 so for a good 9 months until it decided to finally malfunction. As I been driving it previously for the past month I’ve been hearing the transmission struggle a lot more everyday that I use it. I also noticed that the engine really lacks power, when I accelerate it takes a really long time for the gears to shift which has been getting worse for the past month now. Which is what I believe led up to my vehicle losing complete engine power while I was driving 30mph. I saw on my digital cluster a message saying “Check Hybrid System, Stop the car safely.” In an orange triangle, I had cars backed up close to me and I was confused as to why this was happening to my not even a year old vehicle. This is a major safety issue to me that while I’m driving anywhere my engine will go completely off and I am only to rely on 20mph on EV Mode. If I was on the freeway I could’ve gotten into an accident and with my whole family in the car. I personally feel unsafe driving, it’s my daily driver and my only way to get to work.

I have a 2022 Hyundai Blue Tucson Hybrid which I bought last year late July, early August, 2021. I have encountered a safety issue that occurred three times in a course of one month in April, 2022. When I am driving, I will get a message, "Check Hybrid System, Stop the car safely," in the middle of the freeway. The car will lose power prior to getting the message and trying to merge to the right on a freeway when everyone is driving fast is quiet the safety challenge. Once I pull over on the side of the freeway for few minutes, I can start the car again and keep going as if nothing happened. Each time it happened, it was unpredictable. My biggest discontentment, fear, and worry is when I took the car to the dealership (Tuttle Click in Irvine, California), they kept it there for almost a week and said that there is nothing they can do about it since they took it on a test drive and there was no problem. I even showed them the picture that I took of the error message but to no avail. They recommended calling Hyundai corporation and open a case, which I did but nothing has been done with Hyundai for now one month. They did ask me (Hyundai) what is that I seek because of this problem, and I told them either a buy back, or a replacement. They continue to drag me on and I do NOT feel safe driving my car. Here is my case number with Hyundai: [XXX] Thank you for your time, concern, and consideration in this urgent matter. It is greatly appreciated and I hope to hear from you soon so that I may get this urgent issue resolved. Sincerely, [XXX] Orange County, California [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

It appears the oil pan is leaking. Upon researching online, other 22 Tucsons with the 1.6L Turbo also have this issue. Unsure if they have reported the issue. I am losing about 10-20 drops/day and unable to get into a dealership until a month later due to no availability at any of my 10 local dealerships. I first began noticing the drops about late March/early April. I took delivery in September 2021 and at the time it started it was right after the first oil change...maybe 6000 miles? I smell oil in the car after getting off of the highway from driving 15 minutes. The smell lingers until car is stopped. There are no warning lamps on the dash and via the vehicles telematic/infomatics the oil level is still at 100%, however I have evidence of leakage as I have put oil soak pads under my car and every day there are drips. I'm hoping the car can hold out until I get to a dealership in mid June and not burst into flames. I called the dealership that had the soonest availability and mentioned I have a leaking oil pan and the advisor still said no available time slots. Didn't offer that I could bring the car in on an emergency basis. As depicted in the photos, I am unable to remove the undercover, but there is no damage that I ran over anything. The engine bay is free from any oil on top.