2025 Hyundai Santa Fe

Component: TIRES Tire Brand: Pirelli Model: Scorpion (255/45R20) Vehicle: 2025 Hyundai Santa Fe Calligraphy Complaint Description: I have experienced two separate failures of the right‑rear Pirelli Scorpion 20" tire on my 2025 Hyundai Santa Fe Calligraphy within a four‑week period. Both failures occurred during normal driving on paved roads with no significant impact event. The first failure was a loss of air due to a puncture in the sidewall area. I was able to use the on board sealant kit to sufficiently repair the tire and get it to Belle Tire. The tire was replaced as the damage was on the sidewall on May 5, 2026. On June 6, 2026 while driving on HWY 75 in Ohio, the replacement tire on the same right‑rear corner also failed, again losing air rapidly and causing us to pull over to the side of the highway. Both failures occurred at low mileage and under normal driving conditions with no impact. This pattern suggests a potential safety‑related defect involving the OEM Pirelli Scorpion 255/45R20 tires used on the Santa Fe Calligraphy. I have since learned that many other owners of 2024–2025 Hyundai Santa Fe models equipped with these same 20" Pirelli Scorpion tires are reporting sidewall punctures, bulges, and repeated failures, often on the passenger‑side tires. Repeated tire failures on the same wheel position pose a serious safety risk, including the possibility of sudden blowouts at highway speeds. I am reporting this so NHTSA can investigate whether these tires or their application on this vehicle are defective.

The contact owns a 2025 Hyundai Santa Fe. The contact received notifications of NHTSA Campaign Numbers: 25V808000 (BACK OVER PREVENTION) and 26V218000 (SEAT BELTS). The vehicle was taken to the local dealer on several occasions, and the contact was informed that the parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was notified of the issue, but no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

I own a 2025 Hyundai Santa Fe that was purchased on 08/15/2025. The first malfunction occurred on 08/25/2025, only days after purchase, and the vehicle has experienced repeated safety-related issues since then. The vehicle has repeatedly displayed false Forward Collision Warning alerts, Blind Spot Warning failures, Park/Neutral errors, and intermittent disabling of safety features. The most serious incident occurred when the vehicle unexpectedly entered “Limit 20 MPH” mode while I was pulling into active traffic with my toddler in the vehicle, limiting acceleration and creating a safety risk. I have also experienced false collision alerts while parked and after the vehicle was shut off. The vehicle has been taken to the dealership multiple times for diagnosis and repair attempts. Some issues were duplicated by dealership personnel, while other visits were documented as “could not duplicate.” A front ultrasonic sensor was replaced, but the vehicle continued experiencing safety-related concerns afterward. During the repair process, I was informed and observed that dealership personnel appeared limited in what repair actions could be taken after consulting Hyundai through their diagnostic system. I was also informed that Hyundai influenced what could be included on service reports and that dealership personnel were instructed to “print the book” rather than fully document observed concerns. I believe this may have affected repair efforts and documentation of ongoing issues. The vehicle has been out of service for extended periods and the issues continue despite repeated repair attempts. Due to the ongoing malfunctions and inconsistent operation of the safety systems, I no longer feel safe driving the vehicle because I am concerned it may not function properly during a real emergency situation. Attached are photos of various dashboard errors and warning messages that occurred during these incidents to document the alerts and malfunctions experienced.

The contact owns a 2025 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 26V218000 (Seat Belts) however, the part to do the recall repair was not yet available. Th vehicle was taken to the dealer where it was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

On April 27, 2026, my 2025 Hyundai Santa Fe experienced an intermittent electrical/system malfunction affecting multiple vehicle systems at the same time. Multiple orange warning lights/messages appeared on the dash, including driver-assistance warnings and the master warning triangle. At the same time, the front turn signal stopped working, causing rapid flashing; the power locks stopped working; the windows would not roll up or down; and the rear liftgate would not open using the key fob or exterior liftgate button. The vehicle/component is available for inspection upon request. This created a safety and access issue. The malfunction affected exterior signaling, locks, windows, and rear cargo access. My dog was in a crate in the rear cargo area, and I could not open the liftgate normally to access him. The failure of locks/windows/liftgate could create a serious emergency risk if a person, pet, or cargo needed to be accessed quickly, and the turn signal failure affected my ability to safely signal to other drivers. The issue lasted approximately 30–40 minutes and did not immediately clear after turning the vehicle off and back on. It later returned to normal on its own. This has happened more than once. The vehicle was taken to a Hyundai dealership for inspection. The dealer has been working with Hyundai Techline, but as of now they have not been able to reproduce the issue or find active diagnostic codes. I provided video evidence of the dash warnings from the incident. The dealer advised that scans currently show systems operating as designed because the issue is intermittent and not occurring during inspection. There were no prior symptoms before the failure. The warning lamps and messages appeared at the time the malfunction occurred. Seek reimbursement for rental car fees and diagnostic fee.