2022 Hyundai Santa Fe

Front air bag did not deploy in accident. I was rearended in stopped position at 55+MPH by a SUV that pushed me forward causing front end collision with the stopped car in front of me. Front, rear and back passenger damage with intrusion. Towed to dealer. Bought new from Watermark Ford, Marion, IL ~3 months ago, no recalls, no other accidents. I sustained neck, head and arm injuries requiring immediate medical attention. Crash report with Illinois State Police. Auto insurance has full details and adjuster inspecting. I have pics of my vehicle and the ones causing damage.

Vehicle under normal operation began to lose power as the accelerator was depressed. Eventually stalling and consequently cutting power to the engine. The vehicle became immobile and would not move or engage out of drive until repeated efforts to turn off/on the vehicle. For a few days following the incident the vehicle idled very low, nearly shutting off in a few instances.

The contact owns a 2022 Hyundai Santa Fe. The contact stated there was an engineering speed control fault while driving approximately 65 MPH. The contact stated that the smart cruise control rode the brakes while going downhill and destroyed the rotors. There were no warning lights illuminated. The vehicle was taken to the local dealer and to be diagnosed. The dealer turned the rotors; however, the contact stated that if the cruise control was activated, it would destroy the rotors. The manufacturer was notified of the failure. The approximate failure mileage was 2,500.

The contact owns a 2022 Hyundai Santa Fe. The contact stated that the vehicle was not able to start. Triple A towing company was not able to jumpstart the vehicle, and the vehicle was towed to the dealer. The dealer was not able to duplicate the failure however, the mechanic replaced the battery. The contact stated that the failure recurred. Triple A was made aware of the failure but was unable to jumpstart the vehicle. The vehicle was towed to the dealer however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 209.

We purchased my 2022 Hyundai Sante Fe in July of 2021. I had about 5000 miles on the vehicle at the time. On October 15th I was driving down a 2 lane road and heard a pop, I didn't think much of it, thought it might have been an acorn that fell on my roof as the area I live in is very treesy. Later that evening when we got back in the car to leave, we noticed the windshield was cracked, probably about a six inch area. I told my husband earlier that day I heard the popping noise but did not see anything actually fly up and hit the windshield. So we proceeded to call the insurance company who told us the entire windshield would need to be replaced. We were responsible for our $500 deductible. The repair shop contacted every Hyundai dealership in the southeast region only to find out the windshields were on backorder until Oct. 31st. (red flag) In the meantime the crack has spread all the way across the windshield. We found it odd that windshields would be on backorder so we googled "Hyundai Sante Fe cracked windshields" and we were floored at the amount of stories out there with the same exact problem, not only with the Sante Fe but other Hyundai SUV models as well. I just wanted to bring this to your attention because I feel the windshields are defective and unsafe. I don't know how many people this has to happen to before Hyundai acknowledges the issue. Even if it were an acorn that fell, it should not have done the damage that it did. I still feel it was spontaneous as I did not see anything actually hit or bounce off the windshield. So here we are still waiting on the windshield to arrive at the repair shop and out $500.

When my wife sits in the passenger seat the seat is so low she cannot see over the dashboard. When she uses a cushion the air bag off light goes on indicating she is not protected from collision. This is an obvious safety issue which my dealer claims to know nothing about and has no solution. Please contact Hyundai and have them address this issue. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).