2022 Hyundai Santa Fe

The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving approximately 50 MPH, the glass panoramic sunroof suddenly exploded, causing glass shards to fall into the cabin of the vehicle. No injuries were reported. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The contact stated that there was no impact on the panoramic sunroof glass to cause the failure. The vehicle was not yet repaired. Additionally, while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle only operated in LIMP Mode. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the fuel injector was inoperable and needed to be replaced. The fuel injectors were replaced, and the vehicle was repaired. The failure mileage was 55,000.

On FRI 30JUN23 while driving across country in out 2022 Hyundai Santa Fe with a panoramic sun roof with our daughter, who was on her first trip after battling brain cancer, experienced the unthinkable. Wile driving down the highway states away from home we heard a deafening explosion with glass raining inside the vehicle almost causing us to veer off the road. Upon expecting the source of the glass in was discovered that the sunroof had exploded. Were lucky to have had the shade closed at the time of the incident preventing glass to fly in the face of my daughter who was sitting in the back seat. The incident left us stranded at a Hyundai dealer in Fayetteville Arkansas forcing us to rent a vehicle to complete our tip while waiting for repairs. We were informed by the dealer that this is a known issue and to keep a window cracked to prevent pressure from building up in the vehicle. This is a searious safety issue that needs to be addressed.

The contact owns a 2022 Hyundai Santa Fe. The contact stated while having the vehicle washed, the contact became aware that the front panoramic shield of the sunroof glass was cracked. The vehicle was taken to the dealer and the dealer stated that there were no recalls for the failure. The dealer provided no assistance. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 5,480. The contact noted that the failure mileage was 4,865 after coming home from the dealer. The vehicle is scheduled for repair upon waiting for the parts to come in.

We purchased my 2022 Hyundai Sante Fe in July of 2021. I had about 5000 miles on the vehicle at the time. On October 15th I was driving down a 2 lane road and heard a pop, I didn't think much of it, thought it might have been an acorn that fell on my roof as the area I live in is very treesy. Later that evening when we got back in the car to leave, we noticed the windshield was cracked, probably about a six inch area. I told my husband earlier that day I heard the popping noise but did not see anything actually fly up and hit the windshield. So we proceeded to call the insurance company who told us the entire windshield would need to be replaced. We were responsible for our $500 deductible. The repair shop contacted every Hyundai dealership in the southeast region only to find out the windshields were on backorder until Oct. 31st. (red flag) In the meantime the crack has spread all the way across the windshield. We found it odd that windshields would be on backorder so we googled "Hyundai Sante Fe cracked windshields" and we were floored at the amount of stories out there with the same exact problem, not only with the Sante Fe but other Hyundai SUV models as well. I just wanted to bring this to your attention because I feel the windshields are defective and unsafe. I don't know how many people this has to happen to before Hyundai acknowledges the issue. Even if it were an acorn that fell, it should not have done the damage that it did. I still feel it was spontaneous as I did not see anything actually hit or bounce off the windshield. So here we are still waiting on the windshield to arrive at the repair shop and out $500.