2022 Hyundai Santa Fe

The contact owns a 2022 Hyundai Santa Fe. The contact stated that upon the start of her vehicle while at a gas station, the vehicle initially failed to accelerate upon the depression of the accelerator pedal. The contact repeatedly tapped on the accelerator pedal as the vehicle abruptly accelerated at a high rate of speed. The contact immediately depressed the brake pedal before crashing into a pole. The contact also stated that the same failure occurred while in a parking lot which resulted in the vehicle crashing into a handicapped parking sign which damaged the sign. A police report was not filed, the contact was not injured, and the contact was able to drive away from the scene. The contact then took the vehicle to the dealer where they diagnosed the vehicle with a transmission failure. The contact later discovered that the vehicle was placed under NHTSA Campaign Number: 22V746000 (Power Train) which she linked to her failure. The manufacturer had yet to be notified of the failure. The vehicle had been repaired under recall. The failure mileage was unknown.

The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that after starting the vehicle in her driveway, she was unable to shift the vehicle into drive(D). The contact stated that the vehicle could not be shifted into any gear. The contact stated that the following day the vehicle was started and then was driven to a dealer. The vehicle had not yet been diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 6,000. Parts distribution disconnect.

On Friday 10/28/2022, I took my vehicle to receive its first oil change at a third party location at 7,042 miles and was told by the mechanic that there was significant metal pieces in the oil filter, which was abnormal for a brand new car but I was told it should be okay so I continued driving the car. My family and I left on a 700 mile road trip the next morning and by that night, the engine began making a knocking noise. On Sunday morning 10/30/2022, the engine would not accelerate anymore. On Tuesday 11/01/2022, I took the vehicle to Sport Durst Hyundai in Durham, NC who informed me the engine has failed but it would not be covered under warranty because they do not deem this to be a manufacturers defect. The car is not drivable and Hyundai is unwilling to replace the engine on a car with less than 8,000 miles on it. There is no reason my engine should have failed on a brand new car.