2022 Hyundai Santa Fe

I was driving the vehicle my pregnant wife and 1 year old baby were in the car with me. Car started shaking and i was loosing speed right before getting off the freeway. There was a very strong smell of gas as if it was leaking but it was not. I have an appointment to be checked at the dealership Wednesday August 16th. This is the second time something like this happens while driving in the freeway.

The rubber seal around the windshield is pulling apart and does not remain in the track. When I am driving greater than 30 miles per hour, the rubber seal comes out and flaps in the wind. Regarding my safety or the safety of others: I believe it exposes the security of the windshield which could become loose, crack or fall out. In addition, when it rains water could seep through and cause electrical issues. April 10, 2023 brought vehicle and showed issue, rubber secured. Advised normal. Issue continued. Brought vehicle to South Shore Hyundai dealer on 29/06/2023 and was advised it was fixed, on my way home the same issue resurfaced. Returned vehicle to dealership on Saturday 22 July 2023 for further analysis. Currently awaiting outcome of analysis from certified technician. I am seeking your help to investigate this issue of the broken seal, as I am concerned that maybe my vehicle may not be an isolated case and may require you to contact Hyundai America to investigate and resolve the problem.

While driving on highway on July 17, 2023, 2022 Sante Fe with less than 12,000 miles driven , suddenly lost power, RPM racing back and forth, and would not exceed 40 mph despite gas peddle to floor. Eventually was able to reach 60 mph, until reaching a slight incline where it dropped to 40 mph. I was seriously concerned I was going to cause an accident with several large trucks being forced to rapidly slow down behind me as lft lane was occupied by other vehicles. This is the second such incident. In October 2022, less than I month after I purchased vehicle new from dealership, vehicle suddenly lost power climbing a hill on a two-lane hiway with multiple vehicles not far behind me. I was terrified for fear of being hit from behind as this highway is curvy, heavily traveled, and bordered on one side with drops between 75-100 feet to the river below. The vehicle slowed to 30 mph despite trying to downshift/upshift pressing accelerator. There was no room to pull off road so I continued at 30 mph, trailing numerous vehicles until reaching top of hill where vehicle seemed to recover. Since I only owned vehicle for a few weeks I thought it was something I had done until I received a recall notice. Second incident above ocurred after vehicle had been serviced for recall.

I had previously filed a complaint and received an issue number 11494975 I have not been able to retrieve any information related to this number. In any event I am constantly having problems with acceleration, stalling, the car puts itself in Neutral, and on occasion has completely turned itself off at a light or while driving. I do have a video of the acceleration problem and revived an email back from Laura Nelson. This is a very serious safety issue. Hyundai is not responding to following up. I also took it to an outside mechanic to put in the computer and got a general code so there is a problem somewhere. Thank you Susan Piller

Took the vehicle in for a recall of the trailer tow hitch and was told it would be fixed free of charge. I also got an oil change. Once the work was complete, I was informed that they are unable to fix it and there is no remedy available currently. The consultant told me that the vehicle is at risk of catching on fire while driving and/or parked so I should not park it in my garage. I now have a vehicle that can catch on fire at anytime which is dangerous for myself, any passengers and anyone in the vicinity of the car when it is parked. There is no warning light that came on in the car notifying me of the recall problem and I fear there will also be no warning light when/if it catches on fire. There is not estimated time that a remedy will be available and I believe this to be unacceptable.