2022 Hyundai Santa Fe

Vehicle failed to accelerate while operating on the highway. Pulled over and shut vehicle off and smelled gas. Vehicle would not stay started. Towed to dealer and was told it was a defective fuel injector. All injectors were replaced. Apparently this is a known problem. This could have been extremely dangerous if I wasn’t able to pull over. Hyundai should issue a recall to replace these defective parts.

A few days before the complete engine failure the car became very jerky on the throttle response I would slowly add throttle and the car would jump all over the place with RPMs and felt extremely jerky when shifting gears. At one point the engine downshifted past redline when decelerating off the highway. The day of the engine failure I was accelerating up hill after leaving a stop sign. Around 25 mph the throttle stopped responding and the engine went to idle around 800 rpm. The car started violently shaking and sounding like it was running on 3 cylinders. I tried the throttle again and nothing happened. At this time I was slowing to a stop on the hill while still in lane being unable to get out of lane to the shoulder. Upon coming to a stop the vehicle continued to shake and eventually the engine stalled while keeping the electric on. At this point there was never any lights on the dash board to indicate a fault. Upon attempting to restart the engine it turned over 3 times and eventually started all while violating shaking and eventually stalling again. The third time attempting to start it did not turn over. At this point I was stuck in lane and needed to call the police to come and assist me because I was unable to move the vehicle under its own power putting my life in danger. Upon taking getting it towed to a dealership they said it was a fuel injector fault.

Was traveling on [XXX] near Reston, VA when the Santa Fe engine started missing and losing power and check engine light came on. Vehicle was towed to dealer and repaired on 04/26/24 Mileage was 36285. The repair order says it was fuel injector for cylinder #1. The second time the same thing happened was on [XXX] near Haymarket, VA. The date was [XXX], mileage was 36577. The engine started missing lost power and check engine light came on. Vehicle taken to dealer for repaired. They replaced injector #2. The third time was about [XXX] mileage about 51000. Was traveling near Haymarket, VA. Engine started to miss, decrease in power, check engine light came on. Vehicle was towed to dealer. Inspection of the engine revealed injector #3 was malfunctioning and they needed to replace it but could not get the injector for it from Hyundai. The vehicle has been setting at the dealer since then with no idea when it will be repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Middle of May 2024 car begins to feel like it's shifting when accelerating and stopping. Nothing found by Hyundai Service Dept. Lakeland. On apx. [XXX] while driving stepped on gas pedal and felt no power. Kept pumping the pedal & car started jerking. Managed to get to light and get in left lane to turn into plaza honking horn. Car slid to a stop at entrance. On apx. [XXX] my husband was driving home and same thing happened. Managed to slide car into our driveway. Both times the car had to be towed to dealership. Two fuel injectors have been changed and when I asked them to change other two they said warranty would not allow. Worst case scenario is if this happens on the interstate traveling at 75 miles per hour. Not only could we be killed but others. Both times there was no warning lights or any other warning. The car just started jerking and lost power. It can very well cause a car to rear end us and a multiple car chain reaction hurting or worse killing others. I am filled with anxiety every time I take the car out for errands. I also saw a similar incident reported in the Better Business Bureau here in Tampa by another person. I reported my incident to Hyundai Corporation by phone and email and asked the rep to reported it to her superiors to see if they could just please let the dealership replace my other two fuel injectors & I was told they could do nothing. The dealership has told me several times the injectors must fail before they can replace. Apparently, the cost of the injectors is more than someone's life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Was driving on the highway while it was in cruise control and on several occasions when trying to accelerate the vehicle would jerk aggressively and struggle to accelerate. It did this about 3 times on my way to my destination. Took it in and they said they couldn’t find anything wrong with it nor could they replicate the issue. No work was on done on it.

On Monday nite returning Tuesday Morning I was coming home from work and I noticed my engine light is on and car is not running properly. I had to drive slower than normal at 12:30 AM I can usually drive the expressway but I am glad I didn’t .I live in Detroit Mi My employer which is Amazon is located in Romulus Michigan so I took [XXX] to [XXX] that when I notice my automobile was not driving as usual so I pull over and I notice my check engine light was on so I restarted my car several and it still was on so I Prayed and drove slow all the way home Thank God I made safely my auto have 7100 miles on it I had one oil change the next one is due at 10,000 miles. So the next morning I was at dealership when it opened and met with the manager at Lafountain Hyundai on Telegraph in Dearborn Mi He tried to diagnose my car and showed but it didn’t work so he told me to take it to Lafountain Dealership in Livonia I arrived and they told me their were backed for three weeks And couldn’t get a appt and when I do I will have to leave like everyone else and I saw all those cars mine just sitting so I ask the reception and she had no answer after I explain so I tried Hyundai Corporate office no answer so I been read all the trouble shooting information but that wouldn’t help because is slipping so I came home and back on the internet and began reading other comment. I can’t leave my car I need to go to work how am going there buses do run out there and I don’t have any other Transportation so my car will just until someone helps me Thank you for excepting my complaint please help me I am losing money how can I pay for my car with no money. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)