2022 Hyundai Santa Fe

Vehicle on initial start up shows no issue. Driving for a short distance or stationary for a short time. Vehicle instrument panel will show a fault of Forward safety system. Errors on Lane keeping assist, High beam assist, and Driver attention warning. Smart camera module will be hot to the touch causing failure of Front view camera and Front Radar Module.

The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving at various speeds, the automatic emergency braking system engaged while there were no objects or vehicles near the vehicle. Additionally, the contact stated that the pre-collision message was displayed while the vehicle was parked or was idling. The vehicle was taken to dealer on several occasions; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed that the dealer assessment was most important. The failure mileage was unknown.

I have videos of these two incidents and others that I could not upload. While driving on the PA Turnpike at 4:25PM on 5/22/26 75 mph my accelerator pedal stopped responding, my front collision warning light, engine, EPB, and numerous other lights came on across my dashboard despite there being no contact with any object and my speed rapidly dropped. The front camera came on as if there was an object too close. I was in the middle lane. While I was trying to move to the shoulder there were tractor trailers behind me and to my right that began flashing their lights because my speed drastically dropped and was unable to safely stay with the flow of traffic in the heavy rain. While still in Drive car started changing through notices on my digital screen "Check Blind-Spot Safety system" "Check Forward Safety system" with the car crash icon, and "Check Driver Attention Warning (DAW) system." Then I began trying to press the accelerator pedal again and the car would not move at all but the tachometer was going to 2x1000rpm. When I turned the car off and turned it back on again the engine light was still on, but the accelerator pedal was responsive. About an hour later when the tow truck driver from AAA attempted to drive the car on to the flat bed the accelerator pedal was unresponsive again. This was at least the fifth time my vehicle had lost propulsion without warning. Every prior time Bowser Hyundai had different reasons for the failure, made a repair, and said it was safe to drive. Another incident occurred 4/7/2026 using cruise control at 84 mph when the car unexpectedly lost propulsion. The accelerator was again unresponsive, I was on the turnpike with two children in the vehicle. I steered towards the shoulder and the car slowed to a stop. After that incident, Bowser Hyundai replaced the transmission on the car. They notified me on June 18 that they believe they fixed the problem again but I don't feel the vehicle is safe for my family and worry it will be deadly

Vehicle purchased 9/1/24 from Courtesy Hyundai of Tampa. Dealership failed to file registration/tags until 10/4/24. 7/12/25: Vehicle experienced involuntary acceleration and braking, resulting in impact with my mother’s home. 7/16/25: Dealer issued written report stating vehicle was operating normally and documented a recall-related display/audio/camera software update. 8/14/25: Hyundai engineering inspection performed without my knowledge. No report has ever been released. 8/27/25: Hyundai issued corporate denial, blaming driver error and stating braking/acceleration systems were normal. 12/5/25: Second involuntary braking incident at highway speed on I-275. Five uncommanded braking events over ~20 miles. Service Manager stated failure was due to sensor/camera malfunction and instructed that the vehicle should not be driven and to tow immediately. Despite this, the vehicle had been released into roadway operation. VIN lookup shows an open, unrepaired federal recall (24V879000 / Recall 271) for the rearview camera system, marked Recall Incomplete, despite the dealer’s documentation that recall-related camera/software work was completed on 7/16/25. BBB Auto Line denied my claim only because the vehicle was outside Florida Lemon Law eligibility. No safety determination was made. Hyundai released no engineering, sensor, or camera data despite an engineering inspection. This vehicle has experienced repeated involuntary braking and acceleration at highway speed, involving braking, camera, and automatic emergency braking systems, creating a serious risk of loss of control, collision, injury, or death. Despite repeated failures, contradictory diagnostics, withheld engineering data, and an open federal recall, the vehicle was released back into public roadway operation. I request that NHTSA formally investigate this safety defect.

Vehicle began to display Front collision avoidance system error/ radar blocked. This also disabled the 'smart' cruise control features. This happened any time the cruise control was engaged and we encountered traffic. The unit was in the dealer's service department for a week, and the front radar module was replaced and reprogrammed under warranty.

I was driving at approximately 65 MPH using the advanced cruise control system. Randomly, the system disengaged and I started getting 2 MIL warnings on my console. MIL warning 1) was "Check Forward Safety System" and 2) warning the advanced cruise control parameters are not met due to warning 1. A few minutes later, I received a message on my Hyundai Blue Link app showing DTC C162078. After researching this DTC, I found that there are hundreds, if not thousands, of other drivers that experienced this same/similar situation -- unexpected loss of advanced safety features and smart cruise control features. In fact, Hyundai published a technical bulletin for another model with the same issue. The loss of these functions places an unexpected safety risk to the driver if this issue occurs when there is other traffic present. My vehicle was involved in a frontal accident once about 1.5 years ago and this issue has never occurred. This is the first instance of this issue since I purchased the vehicle brand new from the dealer.

While driving I could not accelerate over 35 mph on the freeway this has happened at 10 times now. While driving my parking brake will come on causing me to stop immediately. This is a huge safety risk not only to me but the people in my car or driving around me. My vehicle has been brought to dealerships multiple times and nothing has been done they can’t find the problem.