2022 Hyundai Santa Fe

Bought Car in 2022 when COVID was still a problem. I had problems with the LED screen on the dash turning off. It did come back after about 10-15 minutes. I had to pull over to the side of the road in the meantime. I brought my car in and no problem was found. I was told that there was no way they could order a $6,000 part if they could not reproduce the problem. I still have had this problem periodically, but it does not last as long. This can be a safety risk when the screen goes out when driving. My check engine light has gone off many time in the 3 yrs and 7 months of me owning the vehicle. I am asked if the light is blinking when this occurs. If I said 'no', I was told 'then you don't have to worry'. I had my car in to evaluate the engine light on, and was told not to worry that no code showed up (I did not get a service record if they didn't find any thing, despite me asking). The very next day I was stranded on a busy Hwy. My car was towed to the shop. I barely got off the Hwy as one of my fuel injectors was bad. I was 45 min from my home and the check engine light went on. I started driving home and called the service dept. I was told that as long as the light was not blinking, it would be ok, and I tomorrow I should call for an appt if it is still on. My car started to act up when I was nearing my home, but it was drivable. The next morning the light was still on. I did not feel safe driving it around and felt it was another fuel injector. I was driving my car to the shop and the car was slowing down a little at a time. By the time I was about 1/2 mile from the shop, my car was only going 14 miles per hour. I was driving on the side of the hwy with my flashing lights on. Very unsafe. I know that I have a lemon for a car, but not taken seriously, that is a PROBLEM. I have had many more times that my engine light was on and would bring it in for an evaluation. Sometimes things were found, other times not. I am concerned about that lack of concern.

A few days before the complete engine failure the car became very jerky on the throttle response I would slowly add throttle and the car would jump all over the place with RPMs and felt extremely jerky when shifting gears. At one point the engine downshifted past redline when decelerating off the highway. The day of the engine failure I was accelerating up hill after leaving a stop sign. Around 25 mph the throttle stopped responding and the engine went to idle around 800 rpm. The car started violently shaking and sounding like it was running on 3 cylinders. I tried the throttle again and nothing happened. At this time I was slowing to a stop on the hill while still in lane being unable to get out of lane to the shoulder. Upon coming to a stop the vehicle continued to shake and eventually the engine stalled while keeping the electric on. At this point there was never any lights on the dash board to indicate a fault. Upon attempting to restart the engine it turned over 3 times and eventually started all while violating shaking and eventually stalling again. The third time attempting to start it did not turn over. At this point I was stuck in lane and needed to call the police to come and assist me because I was unable to move the vehicle under its own power putting my life in danger. Upon taking getting it towed to a dealership they said it was a fuel injector fault.

While driving the car keeps Jenkins, and on the dash board it cane up have your power train checked. My vehicle has been in the shop 4 times since February over 30 days twice. My vehicle is still currently in the shop at the dealership. They refuse to check my power train area, and keep telling me 2 of the cylinders are backfiring

Was traveling on [XXX] near Reston, VA when the Santa Fe engine started missing and losing power and check engine light came on. Vehicle was towed to dealer and repaired on 04/26/24 Mileage was 36285. The repair order says it was fuel injector for cylinder #1. The second time the same thing happened was on [XXX] near Haymarket, VA. The date was [XXX], mileage was 36577. The engine started missing lost power and check engine light came on. Vehicle taken to dealer for repaired. They replaced injector #2. The third time was about [XXX] mileage about 51000. Was traveling near Haymarket, VA. Engine started to miss, decrease in power, check engine light came on. Vehicle was towed to dealer. Inspection of the engine revealed injector #3 was malfunctioning and they needed to replace it but could not get the injector for it from Hyundai. The vehicle has been setting at the dealer since then with no idea when it will be repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Middle of May 2024 car begins to feel like it's shifting when accelerating and stopping. Nothing found by Hyundai Service Dept. Lakeland. On apx. [XXX] while driving stepped on gas pedal and felt no power. Kept pumping the pedal & car started jerking. Managed to get to light and get in left lane to turn into plaza honking horn. Car slid to a stop at entrance. On apx. [XXX] my husband was driving home and same thing happened. Managed to slide car into our driveway. Both times the car had to be towed to dealership. Two fuel injectors have been changed and when I asked them to change other two they said warranty would not allow. Worst case scenario is if this happens on the interstate traveling at 75 miles per hour. Not only could we be killed but others. Both times there was no warning lights or any other warning. The car just started jerking and lost power. It can very well cause a car to rear end us and a multiple car chain reaction hurting or worse killing others. I am filled with anxiety every time I take the car out for errands. I also saw a similar incident reported in the Better Business Bureau here in Tampa by another person. I reported my incident to Hyundai Corporation by phone and email and asked the rep to reported it to her superiors to see if they could just please let the dealership replace my other two fuel injectors & I was told they could do nothing. The dealership has told me several times the injectors must fail before they can replace. Apparently, the cost of the injectors is more than someone's life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle has been having repeated issues within 2.5 years of my purchase. Initially it was the transmission and Hyundai service center with poor customer service kept the car for almost 20-25 days before replacing the vehicle. Now, I have picked up the vehicle for less than a week and I get another Powertrain DTC code P030100 and check engine light on. Hyundai service centers are worst in the country, very poor customer service. I have to take my caribou 100 miles away to a different service center because the in town service center wouldn’t even look at the car and says has no appointment. I have to drive the car for about 100 miles with engine light on which poses a major risk to the car and myself to even ben able to get the car service done under warranty. The company advertises best warranty in the industry but makes it hard to fix the vehicle under warranty. Please stay away from buying an Hyundai in future. Thank you.