NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
358 reports34,000 miles · Jul 7, 2013
Service Brakes
WHILE TRAVELING I HEARD A HIGH PITCH SQUEALING NOISE. UNSURE OF WHAT THE NOISE WAS, I TOOK THE SANTA FE TO MY MECHANIC. HE CHECKED THE BRAKES AND SHOWED ME THAT THE REAR DRIVER SIDE BRAKE HOUSING DID NOT MOVE AS FREELY AS THE OTHERS. HIS SUGGESTION WAS TO NOT DRIVE MORE THAN ABOUT 2 HOURS AT A TIME BECAUSE THERE IS THE POSSIB…
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WHILE TRAVELING I HEARD A HIGH PITCH SQUEALING NOISE. UNSURE OF WHAT THE NOISE WAS, I TOOK THE SANTA FE TO MY MECHANIC. HE CHECKED THE BRAKES AND SHOWED ME THAT THE REAR DRIVER SIDE BRAKE HOUSING DID NOT MOVE AS FREELY AS THE OTHERS. HIS SUGGESTION WAS TO NOT DRIVE MORE THAN ABOUT 2 HOURS AT A TIME BECAUSE THERE IS THE POSSIBILITY OF THE BRAKE SYSTEM HEATING UP AND CATCHING FIRE. SINCE THE TIRE IS RIGHT BY THE GAS TANK, THAT TELLS ME THERE IS A SIGNIFICANT SAFETY HAZARD. ANY FIRE NEAR GASOLINE HAS THE POTENTIAL TO... I HAVE SEEN MANY SIMILAR COMPLAINTS ON LINE AND FEEL THIS IS A MANUFACTURING DEFECT. *TR
NHTSA ODI #10523560
45,000 miles · Jun 28, 2013
Electrical System
WHILE DRIVING THE VEHICLE IT SHUT DOWN. THE WARNING LIGHTS CAME ON THE DASHBOARD AND THE VEHICLE LOST ALL FUNCTIONS (I.E. ACCELERATION,STEERING, ETC) THE INCIDENT WAS UNDETECTED BY THE DEALERSHIP AND NOT ABLE TO BE DUPLICATED. THE VEHICLE HAS SHUT DOWN SINCE THE INITIAL MALFUNCTION. *TR
NHTSA ODI #10522190
30,000 miles · May 22, 2013
EngineFuel/propulsion SystemVehicle Speed Control
I WAS ON A RETURN TRIP OF 5 HOURS OR SO EACH WAY WHICH I TOOK AT ABOUT 30,000 MILES ON THE ODOMETER, AND NOTICED A VERY PRONOUNCED DROP IN POWER AND ACCELERATION CAPABILITY QUITE SUDDENLY. IT WAS AS IF SOME WIRING OR HOSE HAD COME LOOSE UNDER THE HOOD. A FEW MONTHS LATER, WHEN THE PROBLEM HAD NOT CHANGED AT ALL IN OVER 3000 MILE…
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I WAS ON A RETURN TRIP OF 5 HOURS OR SO EACH WAY WHICH I TOOK AT ABOUT 30,000 MILES ON THE ODOMETER, AND NOTICED A VERY PRONOUNCED DROP IN POWER AND ACCELERATION CAPABILITY QUITE SUDDENLY. IT WAS AS IF SOME WIRING OR HOSE HAD COME LOOSE UNDER THE HOOD. A FEW MONTHS LATER, WHEN THE PROBLEM HAD NOT CHANGED AT ALL IN OVER 3000 MILES OF DAY-TO-DAY DRIVING, INCLUDING A DAILY STINT (TO WORK) OF MAYBE 12 MILES EACH WAY ON THE FREEWAY WHICH ENTAILS ACCELERATING UP THE ON-RAMP INTO THE FLOW OF TRAFFIC, I STILL COULD FEEL THE DIFFERENCE IN ACCELERATION AND RESPONSE TIME WHILE ACCELERATING. WHEN I TOOK THE SANTA FE IN FOR A NORMAL OIL CHANGE, I REPORTED TO THE DEALER THESE SYMPTOMS, AND ASKED TO HAVE IT CHECKED OUT. THEY CHANGED THE OIL, AND CHECKED OUT THE COMPUTER READOUTS FOR THE VEHICLE, AND SAID THERE WERE NO PROBLEMS DETECTED BY THE COMPUTER AT THAT TIME, BUT WHEN THIS TYPE OF BEHAVIOR ON THE VEHICLE OCCURRED, IT WAS MOST OFTEN DUE TO THE FUEL FILTER BEING ALL CLOGGED UP, ALTHOUGH THAT STILL MIGHT NOT BE THE PROBLEM. THEY QUOTED ME A PRICE OF $270 TO CHANGE THE FUEL FILTER, AND AFTER I ASKED IF THERE WAS ANY COUPON DISCOUNT FOR THIS SERVICE EVER THRU THEIR DEALERSHIP, THE SERVICE MANAGER GAVE ME A COUPON BOOK FOR A FLAT RATE OFF DEPENDING UPON HOW MUCH WAS BEING PAID FOR. (IT AMOUNTED TO MAYBE $25 OFF THIS SERVICE.) THEY DID NOT HAVE TIME THAT DAY TO CHANGE IT OUT, SO I DECIDED TO CHECK OUT BOTH WHETHER THERE HAD BEEN ANY COMPLAINTS, SERVICE REPORTS, OR RECALLS ABOUT THIS FUEL FILTER, AND THAT IS WHAT LED ME HERE TO MAKE THIS COMPLAINT ABOUT BOTH THE COST OF THIS REPLACEMENT AND THE POOR PROGNOSIS OF IT SOLVING THE ACCELERATION PROBLEM. I AM GOING TO CHECK WITH A REPAIR PLACE I FEEL CONFIDENT IN ABOUT THEIR COST TO DO THIS REPLACEMENT. HOPEFULLY, IT WILL BE MUCH LESS. *TR
NHTSA ODI #10513166
73,000 miles · May 15, 2013
Power Train
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE COMPLETING A RIGHT TURN, A GRINDING SOUND WAS EMITTED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING AND WAS ADVISED THAT THE NOISE WAS COMING FROM THE TRANSMISSION. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO …
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TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE COMPLETING A RIGHT TURN, A GRINDING SOUND WAS EMITTED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING AND WAS ADVISED THAT THE NOISE WAS COMING FROM THE TRANSMISSION. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO THE DEALER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND RECEIVED CONFIRMATION THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.
NHTSA ODI #10512102
27,430 miles · Mar 29, 2013
Power TrainVehicle Speed Control
UPON ENTERING THE HIGHWAY AT 55 MPH MY 2009 HYUNDAI SANTA FE TOOK OFF AND THE GAS PADDLE GOT STUCK FOR 15 - 20 SECONDS EVEN THOUGH IT FELT LIKE A LIFE TIME. I STUMPED ON BRAKE PEDAL AND TRIED TO PUMPED THE BRAKE PEDAL TO NO AVAIL. THE RPM ON MY CAR WAS REGISTERED AT 6-7 AND THE ENGINE WAS VERY LOUD. I GOT THE CAR TO STOP BY P…
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UPON ENTERING THE HIGHWAY AT 55 MPH MY 2009 HYUNDAI SANTA FE TOOK OFF AND THE GAS PADDLE GOT STUCK FOR 15 - 20 SECONDS EVEN THOUGH IT FELT LIKE A LIFE TIME. I STUMPED ON BRAKE PEDAL AND TRIED TO PUMPED THE BRAKE PEDAL TO NO AVAIL. THE RPM ON MY CAR WAS REGISTERED AT 6-7 AND THE ENGINE WAS VERY LOUD. I GOT THE CAR TO STOP BY PLACING THE TRANSMISSION IN THE NEUTRAL POSITION. I CALLED THE NEAREST DEALER TO MY HOME TO MAKE AN APPOINTMENT AND THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM. SO TO THEM THERE WAS NO PROBLEM WITH MY VEHICLE. TO ME AND MY TWO DAUGHTERS THIS EXPERIENCE IS A NIGHTMARE AND THE CAR IS UNSAFE TO DRIVE. SINCE 2002 I BOUGHT 5 HYUNDAI CARS (2002 SONATA, 2003 SANTA FE (DAUGHTER IN LAW DRIVES), 2004 SANTA FE (SON DRIVES), 2004 SANTA FE (DAUGHTER DRIVES) AND MY CAR 2009 SANTA FE. AS YOU CAN SEE FROM MY MULTIPLE PURCHASES I LOVED DRIVING AND OWNING HYUNDAI SANTA FE'S. I AM VERY UPSET BECAUSE WE COULD HAVE DIED! I AM EVEN MORE UPSET THAT HYUNDAI WILL NOT STAND BEHIND THEIR PRODUCTS AND MAKE EXCUSES SO THEY WILL NOT HAVE TO MAKE REPAIRS. THE $$$ MUST BE WORTH MORE THAN PEOPLES LIVES. THE HYUNDAI DEALER IN NORTH EAST PHILADELPHIA EVEN HAD THE NERVE TO BLAME ME BECAUSE HE SAID NOT REPLICATE THE INCIDENT AND IT WAS NOT IN THE CARS COMPUTER. SHAME ON YOU HYUNDAI, SHAME ON YOU DEALERS. THIS IS THE LAST HYUNDAI THAT I WILL EVER OWN, I WILL NO LONGER RECOMMEND ANY OF YOUR CARS TO ANYONE BUT I WILL SHARE MY STORY WITH THEM. YOU LOST A CUSTOMER AND I WILL JOIN ANY CLASS ACTION SUIT AND I WILL CALL THE TV STATIONS TO REPORT THIS PROBLEM. I DO NOT THINK THAT ANYONE SHOULD DIE BEFORE YOU FIX THE PROBLEM - WHAT ABOUT YOU HYUNDAI? PEOPLES LIVES OR $$$$$. I AM PLANNING ON REPLACING THE THROTTLE POSITION SENSOR AND GETTING RID FOR THE CAR. I DO NOT WANT ANOTHER NEAR DEATH EXPERIENCE. *TR
NHTSA ODI #10504974
22,000 miles · Mar 3, 2013
Power Train
I WAS DRIVING ON THE HIGHWAY AND WENT TO ACCELERATE AROUND ANOTHER VEHICLE. THE GAS PEDDLE WAS STUCK FULL OPEN EVEN AFTER LETTING OFF THE GAS. I MADE SURE IT WAS NOT THE CARPET HOLDING THE PEDDLE DOWN. THE ENGINE RPM'S WAS REVVING VERY HIGH ALSO AS THE CAR KEPT ACCELERATING OUT OF CONTROL. AFTER APPROXIMATELY 15-20 SECONDS THE P…
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I WAS DRIVING ON THE HIGHWAY AND WENT TO ACCELERATE AROUND ANOTHER VEHICLE. THE GAS PEDDLE WAS STUCK FULL OPEN EVEN AFTER LETTING OFF THE GAS. I MADE SURE IT WAS NOT THE CARPET HOLDING THE PEDDLE DOWN. THE ENGINE RPM'S WAS REVVING VERY HIGH ALSO AS THE CAR KEPT ACCELERATING OUT OF CONTROL. AFTER APPROXIMATELY 15-20 SECONDS THE PEDDLE RELEASED AND EVERYTHING WAS FINE. THE FIRST OCCURRENCE WAS SEP. 2012 AND I'VE HAD A SECOND OCCURRENCE ON MARCH 2013. *TR
NHTSA ODI #10501120
7,800 miles · Feb 27, 2013
EngineService BrakesSteering
THIS INCIDENT OCCURRED AT NIGHT TIME. ABOUT 10 MIN FROM A COLD START, I TURNED ONTO THE 210 FWY. THERE WAS A 270 DEGREE DOWNHILL TURN (A STEEP CURVE) SO I HAD THE BRAKES ON WHILE DOING 15 MPH. HALF WAY INTO THE TURN, I SUDDENLY LOST BRAKE AND STEERING WHEEL FROZE. WITH SOME EFFORT, I MANAGED TO TURN THE STEERING AND STOP THE CAR…
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THIS INCIDENT OCCURRED AT NIGHT TIME. ABOUT 10 MIN FROM A COLD START, I TURNED ONTO THE 210 FWY. THERE WAS A 270 DEGREE DOWNHILL TURN (A STEEP CURVE) SO I HAD THE BRAKES ON WHILE DOING 15 MPH. HALF WAY INTO THE TURN, I SUDDENLY LOST BRAKE AND STEERING WHEEL FROZE. WITH SOME EFFORT, I MANAGED TO TURN THE STEERING AND STOP THE CAR. THE ENGINE DIED WITHOUT WARNING. LATER I SENT THE CAR TO DEALERSHIP BUT THEY COULD NOT REPRODUCE THE EVENT. *TR
NHTSA ODI #10500712
19,000 miles · Jan 30, 2013
Service Brakes
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A SQUEAKING NOISE WAS HEARD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE REAR BRAKE SHOES WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
NHTSA ODI #10495263
60,000 miles · Jan 7, 2013
Air BagsSeats
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT …
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TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10491627
68,000 miles · Dec 4, 2012
Air Bags
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG LIGHT WOULD NOT ILLUMINATE WITH THE PASSENGER SEAT OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED FOR THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT THAT THE SENSOR FOR THE PASSE…
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TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG LIGHT WOULD NOT ILLUMINATE WITH THE PASSENGER SEAT OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED FOR THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT THAT THE SENSOR FOR THE PASSENGER SIDE AIR BAG COULD HAVE NEEDED REPLACEMENT BUT A DIAGNOSTIC TEST WAS REQUIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V354000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 68,900.
NHTSA ODI #10487359
Official recalls
2Apr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Consequence & remedy
Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Jul 25, 2012
Hyundai is recalling certain model year 2007 through 2009 Santa Fe vehicles manufactured from April 19, 2006, through July 7, 2008. The occupant classification system (OCS) may need recalibration to accurately detect small statured adults.
Consequence & remedy
Consequence: Improper classification or detection may cause the front passenger airbag not to deploy in the event of a crash, increasing the risk of injury to the front passenger.
Remedy: Hyundai will notify owners, and dealers will update the classification software free of charge. The safety recall began on September 7, 2012. Owners may contact Hyundai at 1-800-633-5151.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP21003 · Throttle Control System Vulnerabilities
Opened Nov 12, 2021 · Closed Jun 20, 2023
Status: closed (inferred from source dates) · Vehicle Speed Control:throttle
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.