2009 Hyundai Santa Fe

I'VE TAKEN MY 2009 SANTA FE TO THE RICK CASE ROSWELL, GA ON FRIDAY, 7/1/2016 AND AGAIN TODAY, 7/15/2016, BOTH FOR THE SAME ISSUE, MY CAR IS STALLING WHILE I DRIVE IT. ON 7/1 THEY TOLD ME IT WAS THE BATTERY, SO HAD A NEW ONE INSTALLED WHILE THERE. BOTH TIMES, I'M BEEN TURNING INTO A CURVE (IT WAS A RIGHT HAND TURN ON 7/1 AND A LEFT HAND TURN ON 7/15). THE FIRST TIME I WAS LUCKY AS IT WAS JUST COMING OFF A STOP LIGHT. LAST NIGHT, HOWEVER, IT WAS A CURVE TO GET ON THE HIGHWAY WITH AN 18 WHEELER THUNDERING BEHIND ME WHEN MY CAR STALLED, AND I LOST THE POWER STEERING AND BRAKING AND ALMOST BECAME AN 18 WHEELER HOOD ORNAMENT. AS I MENTIONED, THE DEALER IS PERPLEXED BY THE ISSUE, NOTHING IS SHOWING UP ON THE DIAGNOSTICS AND THEY CAN'T REPLICATE THE PROBLEM. I HAD TO LEAVE THE DEALERSHIP WITH THE SENSE THAT I'M DRIVING AROUND IN A TICKING TIME BOMB. AS A WOMEN WHO FREQUENTLY DRIVES BY HERSELF IN THE CAR, AND ON THE HIGHWAY 99.9% OF THE TIME, I CAN'T TELL YOU THE FEAR THAT KNOWING THAT THIS CAN HAPPEN AGAIN AT ANY MOMENT AND THAT THE NEXT TIME I MAY NOT BE SO LUCKY, INSTILLS IN ME. THIS IS MY SECOND HYUNDAI AND I HAVE ALWAYS CONSIDERED MYSELF TO BE A PROUD HYUNDAI OWNER, BUT I JUST DID A LITTLE RESEARCH AND FOUND OUT THAT A) NOT ONLY AM I FAR FROM THE ONLY PERSON WHO HAS HAD THIS ISSUE, B) THERE HAS ACTUALLY BEEN A CLASS ACTION LAW SUIT THAT HYUNDAI LOST REGARDING THE FREQUENT STALLING OF HYUNDAI VEHICLES. I NEED HYUNDAI TO FIX THIS ISSUE ASAP OR RISK BEING SUED BY MY FAMILY AFTER I'M KILLED IN A CAR ACCIDENT THAT IS THE DIRECT RESULT OF YOUR STALLING VEHICLES.

VEHICLE INSPECTION PERFORMED BY MANUFACTURE CERTIFIED TECHNICIAN. TWO ISSUES WERE RECOMMENDED BY THE TECHNICIAN: A) NEW TIRES. ALL 4 TIRES CURRENTLY ON THE VEHICLE ARE AROUND 5 YEARS OLD (BASED ON THE DOT DATE OF MANUFACTURE), AND HAVE BEEN DRIVEN FOR OVER 100,000 MILES (BASED ON ODOMETER READINGS FROM 2010 AND CURRENT). B) NEW REAR BRAKE PADS AND ROTORS. THE INSPECTION REVEALED REAR PADS AROUND 3 MM, AND ROTORS SHOWING RUST. THESE ARE SAFETY ISSUES, WHICH SHOULD BE ADDRESSED BEFORE SELLING THE VEHICLE. REGULAR MAINTENANCE HAS BEEN PERFORMED ON THIS VEHICLE, BUT EXISTING RECORDS DO NOT SPECIFY THAT RECOMMENDED FLUID/TIMING BELT REPLACEMENTS WERE PERFORMED.

I NOTICED THAT WHEN I WAS IN PARK, THE CAR WOULD JUST SHUT OFF. THIS HAPPENED THREE TIMES WITHIN A FEW WEEK'S TIME. I WAS CONCERNED AND WONDERED IF THE CAR WOULD EVER JUST SHUT OFF WHILE I WAS DRIVING ON THE FREEWAY OR A BUSY STREET. TO MY HORROR, IT HAPPENED! A FEW DAYS AGO I WAS TURNING INTO A PARKING LOT AND THE CAR JUST SHUT OFF!...THERE WAS A CAR BEHIND ME THAT CAME TO A SCREECHING HALT! AGAIN MY GREATEST FEAR IS THAT THE CAR WILL STALL ON ME WHILE THE VEHICLE IS IN MOTION AND IF THAT HAPPENS ON A ROAD WHERE CARS ARE TRAVELLING AT HIGH SPEEDS, THEN I WOULD PROBABLY NOT LIVE TO TELL THE STORY.

WE WERE EXITING WEST BOUND I-10 IN PENSACOLA, FL, AND WHEN TURNING RIGHT ONTO THE SURFACE ROAD AT SLOW SPEED THE ENGINE DIED AND WE LOST POWER INCLUDING STEERING AND BRAKES. WE WERE ABLE TO PULL OFF OF THE ROAD INTO A RESTAURANT PARKING LOT AND RESTART THE CAR, BUT HAD A CLOSE CALL WITH SUDDENLY REDUCED SPEED IN MERGING TRAFFIC. THIS IS THE SECOND TIME THIS HAS HAPPENED TO US IN THIS CAR. THE FIRST INCIDENT WAS IN AUG, 2013 AND WAS REPORTED AS INCIDENT REPORT #1053149. AT THAT TIME, THE DEALER WAS UNABLE TO REPRODUCE THE ISSUE, SO NO REPAIR WAS MADE. WE BELIEVE THAT THIS IS A SAFETY ISSUE AND SHOULD BE INVESTIGATED.

THIS HAS HAPPENED ON 4 SEPARATE OCCASIONS, BOTH WHILE DRIVING IN TOWN AT SLOW SPEEDS AND ON A HIGHWAY AT HIGH SPEEDS. THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL CUT OFF, NO POWER AT ALL. ON EACH OCCASION I PUT THE CAR IN NEUTRAL AND RESTARTED THE CAR IMMEDIATELY AND IT RESUMED IT'S NORMAL DRIVING CAPACITY. IT IS VERY SCARY TO BE DRIVING ALONG AND THEN ALL OF A SUDDEN THE CAR CUTS OFF FOR NO REASON. THE LAST TIME IT HAPPENED I WAS IN THE MIDDLE OF A SHARP CURVE, SO NOT HAVING POWER STEERING AT THAT POINT WAS NOT VERY SAFE, AS I ENDED UP IN THE OTHER LANE BUT THANK GOODNESS THERE WASN'T A CAR COMING IN THE OTHER DIRECTION AT THE TIME.

THIS VEHICLE HAS BEEN HAD A FLUCTUATION IDLE FOR OVER A YEAR. IT HAS BEEN TO THE DEALER FOR SERVICE ON THIS ISSUE MANY TIMES. NO CODES ARE EVERY THROWN. I BROUGHT THE TSB ABOUT IDLE ISSUES TO THE DEALER'S ATTENTIONS. THEY SAID THIS WAS ONLY FOR CERTAIN ERROR CODES. HYUNDAI USA WAS DIRECTLY CONTACTED ABOUT THIS ISSUE. NO REPAIRS WERE MADE FOR THIS ISSUE. THE VEHICLE HAS THE 3.3L V6 ENGINE. SE TRIM LEVEL. THE ENGINE STALLED WHEN DECELERATING FROM A HIGHWAY SPEEDS TO A STOP. IT STALLED BEFORE THE CAR STOPPED. IT RESTARTED AND DROVE AFTER THAT. NO CHECK ENGINE LIGHT. I STOPPED AT THE DEALER THAT SAME DAY. I HAD THEM CHECK THE ELECTRICAL SYSTEM JSUT TO BE SURE THAT WAS NOT THE ISSUE. BATTERY, CHARING, ETC ALL TESTED FINE. I HAVE THE PRINTOUT. SO THE VECHICLE DID NOT SHOW A CHECK ENGINE LIGHT THE DEALER OFFERED NO OTHER ASSISTANCE. IT IS CLEAR FROM SEARCHING THE INTERNET THAT MANY MANY PEOPLE HAVE AN ISSUE WITH HYUNDAI VEHICLES AROUND 2009 STALLING. MOST ALL OF THESE PEOPLE REPORT THE ISSUE WITH NO CODES. SO THE DEALER IS LIMITED IN WHAT THEY CAN DO. THEY TALKED ABOUT ECM UPDATES (FIRMWARE), AND A FUEL SYSTEM SENSOR, AND THE CRANKCASE SENOR. THIS IS CLEARLY A LARGE ISSUE PUTTING PEOPLE AT RISK. THE NHTSA AND NTSB SHOULD LAUNCH A FULL INVESTIGATION, AND FIND A REAL SOLUTION. ISSUE A TSB AT A MINIMUM, OR A RECALL IF NEEDED.

WE HAD A SUDDEN LOSS OF POWER WHILE TRAVELING ON THE INTERSTATE AT 70 MPH. HAD TO GET OVER QUICKLY AS THE TRAFFIC WAS HEAVY AND THE CAR HAD NO POWER. THE ENGINE WOULD NOT DELIVER ANY POWER, OTHER THAN IDLE. TURNED THE CAR OFF AND LET IT SIT FOR ABOUT 15 SECONDS, THEN STARTED THE CAR AND HAD POWER BACK FOR ABOUT 3 MILES. HAPPENED AGAIN AND DID THE SAME FOR ABOUT TEN MILES UNTIL GOT HOME. RECENTLY STARTED TO HAPPEN AGAIN, SAME CODES COME UP EACH TIME. TOOK CAR TO DEALERSHIP AND THEY TOLD ME THAT IT WAS JUST GLITCHES CAUSING CODES TO COME UP AND CAUSE THE ESC TO GO INTO SAFE MODE. SINCE THEN I HAVE SEEN THE EXACT SAME CODES AND NOT A LOT OF CODES, BUT CODES THAT INDICATE AN IGNITION/FUEL/CONTROL MODULE PROBLEM. THIS IS NOT AS BAD AS ACCELERATION, BUT IF PULLING OUT IN TRAFFIC OR ON AN ON RAMP, COULD BE DEADLY. HAS NOW HAPPENED SEVEN TIMES. FIRST DATE WAS APRIL 2014, COULD NOT ENTER DATE IN YOUR FORM FOR SOME REASON.

I WAS DRIVING MY WHITE HYUNDAI SANTA FE LIMITED, 3.3L, 6CYL SUV HOME FROM WORK AT APPROXIMATELY 4:30 PM EASTERN STANDARD TIME. I WAS DRIVING ON THE EXPRESSWAY AT 70 MPH WHEN THE ENGINE SUDDENLY SHUTS DOWN AND I LOSE STEERING CONTROL AND BRAKES, VEERING ONTO A NARROW SHOULDER AND INTO A SLOPE THAT SENT MY SUV INTO A SWAMP DITCH, SUBMERGING THE SUV UP PAST THE FLOORBOARDS. MY INSURANCE CLAIM SPECIALIST NOTIFIED ME THAT THE VEHICLE WAS A TOTAL LOSS, AND PAID A CLAIM PAYOUT AND SETTLEMENT FAR LESS THAN THE AMOUNT STILL OWED ON THE VEHICLE. IT IS MY OPINION THAT A CYBER-ATTACK SIGNAL SENT TO THE SUV'S ENGINE IMMOBILIZER SWITCH, SHUT DOWN THE ENGINE WITHOUT WARNING, ELECTRONICALLY. THIS CAN BE ACCOMPLISHED FROM ANY HAND HELD DEVICE, MOBIL PHONE, LAP TOP COMPUTER, SATELLITE FEED, ETC. ALL THAT IS REQUIRED IS A VIN NUMBER, AND ANY SIGNAL TO THE ENGINE IMMOBILIZER SWITCH CAN SHUT DOWN THE ENGINE DANGEROUSLY AT HIGHWAY SPEEDS. THIS HAS HAPPENED AT LOWER SPEEDS OF 20MPH, WHERE I WOULD JUST TURN THE IGNITION KEY, THE SUV WOULD START THE ENGINE, AND I WOULD PROCEED. HOWEVER, AT HIGHWAY SPEEDS, I DID NOT HAVE THIS OPTION.

ENGINE LIGHT CAME ON AND THEN FUEL WARNING LIGHT CAME ON EVEN THOUGH I HAD A LEAST 1/2 TANK OF GAS. FILLED UP MY GAS TANK, ALL LIGHTS WERE OUT. WHEN I HAD APPROXIMATELY 1/2 TANK AGAIN, THE ENGINE AND FUEL LIGHTS CAME ON. I BROUGHT MY CAR TO MY MECHANIC AND WAS TOLD THE 2 FUEL SENSORS NEED TO BE REPLACED AT A COST OF OVER $350.00. UPON ONLINE RESEARCHING, I LEARNED THAT THERE ARE MANY OTHERS WHO ARE EXPERIENCING THE SAME PROBLEM. I FEEL THAT BECAUSE THIS IS HAPPENING TO OTHER HYUNDAI OWNERS, IT IS A PROBLEM THAT HYUNDAI NEEDS TO REPAIR AT NO COST TO THE OWNER OF THESE VEHICLES. IN MY CASE, I NEED TO BE REIMBURSE THE COST OF THE REPAIR. *JS