2009 Hyundai Santa Fe

WE WERE REARENDED BY A LARGE PICKUP TRUCK THAT WAS TRAVELLING AT A HIGH RATE OF SPEED AND THE DRIVER DID NOT APPLY HIS BRAKES. WE WERE STRUCK WHILE ATTEMPTING AND MAKING A RIGHT TURN, SPUN AROUND CLOCKWISE AND FLIPPED ON OUR TOP, TOTALLY DEMOLISHING OUR CAR. OUR CONCERN: THE AIRBAG SYSTEM DID NOT ENGAGE RESULTING IN INJURIES REQUIRING IMMEDIATE TRANSPORTATION FOR HOSPITALIZATION FOR THE DRIVER AND PASSENGER. THE ACCIDENT OCCURRED ON A PAVED, RURAL-TYPE STREET WITH LITTLE TRAFFIC PRESENT. THE DRIVER HAS A BROKEN NECK, MULTIPLE INJURIES INCLUDING A CLOSED HEAD CONCUSSION.

MY CAR HAS BEEN IN TWO ACCIDENT ONE WAS YESTERDAY WHEN A DEER JUMPED OUT IN FRONT OF MY CAR ON THE HIGHWAY AND I HIT HER STRAIGHT ON GOING ABOUT 55 MILES PER HOUR. THE FRONT OF MY CAR IS DESTROYED BUT YET MY AIR BAGS NEVER WENT OFF. THE FIRST ACCIDENT I WAS IN WAS IN THE WINTER AND A CAR PLOWED INTO ME AS I PULLED OVER BECAUSE I NOTICED SHE WAS OUT OF CONTROL, SHE WAS COMING DOWN A LARGE HILL AND WAS GOING AT A HIGH SPEED WHEN SHE HIT THE DRIVE SIDE BACK DOOR WHICH CAVED IN AND THE DOOR WAS IN THE BACK SEAT. THE BACK END FRAME OF MY CAR NEEDED TO BE REPLACED. I WAS UPSET THINKING WHAT IF ONE OF MY CHILDREN WAS IN THE CAR WITH ME BUT I WAS TOLD THE REASON THE AIRBAGS DIDN'T GO OFF BECAUSE IT WASN'T A FLAT HIT TO THE SIDE OF MY CAR. SOMEONE IS GOING TO GET KILLED IF THESE AIRBAGS DON'T GO OFF WHEN THEY SHOULD. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG LIGHT WOULD NOT ILLUMINATE WITH THE PASSENGER SEAT OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED FOR THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT THAT THE SENSOR FOR THE PASSENGER SIDE AIR BAG COULD HAVE NEEDED REPLACEMENT BUT A DIAGNOSTIC TEST WAS REQUIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V354000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 68,900.

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER AIR BAG SENSORS FAILED. THE CONTACT WAS INFORMED THAT THE AIR BAGS AND SEAT BELT MAY NOT FUNCTION IN THE EVENT OF CRASH. THE VEHICLE WAS NOT REPAIRED. THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

THE PASSENGER AIRBAG OF A 2009 HYUNDAI SANTA FE DISENGAGES WHEN A PERSON WEIGHING 106 POUNDS PLACES THEIR ARMS ON THE ARM RESTS. THE PASSENGER AIRBAGS ALSO DISENGAGE WHEN THE PERSON SIT WITH THEIR FEET FLAT ON THE FLOOR BOARDS, BUT THEIR KNEES RISE ABOVE THE SEAT. THE PERSON HAS TO STRETCH THEIR LEGS OUT SO THAT THEY LAY ACROSS THE ENTIRE BOTTOM PORTION OF THE SEAT. WE REPORTED THIS PROBLEM NUMEROUS TIMES TO OUR LOCAL HYUNDAI DEALERSHIP (WHERE WE PURCHASED THE CAR NEW). THEY WERE UNAPOLOGETICALLY AND SAID THAT THIS WAS AN ENGINEERING FLAW THAT THEY COULD NOT FIX. *TR

ON MAY 2010 THE AIR BAG WARNING INDICATOR LIGHT ON MY DASHBOARD SUDDENLY ILLUMINATED AND WOULD NOT GO OUT EVEN WHEN THE VEHICLE WAS IN OPERATION. GOT AN APPOINTMENT AND TOOK MY 2009 SANTAFE LIMITED AWD V6 INTO THE DEALER AND HERE'S THE NARRATIVE FROM THE DEALER: "CUSTOMER STATES HIS AIR BAG LIGHT IS ON PRESENT CODE B1334 F15 FRONT IMPACT SENSOR ERROR IN HISTORY CLEARED CODE VERIFIED TO BE OK" THERE WERE NO REPAIRS COMPLETED, ONLY THE ERROR CODE WAS CLEARED. ABOUT 3 WEEKS AFTER THE CODE WAS CLEARED THE AIR BAG WARNING LIGHT BEGAN TO ILLUMINATE AGAIN DURING DRIVING AND WOULD STAY ON FOR ABOUT 20 SECONDS AT A TIME, WHILE DRIVING, AND THEN GO OFF. THIS OCCURRED ON TWO OCCASIONS. TODAY, AUGUST 3, 2010 THE AIR BAG WARNING LIGHT ILLUMINATED AGAIN, WHILE DRIVING, AND DID NOT GO OFF. IT REMAINS ON. I WILL BE RETURNING BACK TO THE DEALER. *TR

WHILE PULLING INTO HEAD-IN PARKING SPACE, 2009 HYUNDAI SANTA FE SUDDENLY ACCELERATED. HIT A CONCRETE WALL, CAUSING SIGNIFICANT RADIATOR AND FENDER DAMAGE (ESTIMATED TOTAL REPAIR COSTS OVER $8000). DRIVER SUFFERED SCRAPES AND BRUISES ON NECK/CHEST FROM SEATBELT/STEERING WHEEL, BRUISING ON KNEE, AND HEAD PAIN . CHILD IN REAR BOOSTER SEAT SUFFERS NECK PAIN. AIR BAG DID NOT DEPLOY. *TR

ON 01/02/2010, I BOUGHT A HYUNDAI SANTA FE LIMITED FROM A CAR DEALER NAMED SOUTHERN STATES IMPORTS IN RALEIGH. A FEW DAYS LATER, I NOTICED THAT THE FRONT SEAT PASSENGER AIRBAG OFF RED LIGHT STAYED ON OCCASIONALLY REGARDLESS OF THE WEIGHT OR POSITION OF THE FRONT SEAT OCCUPANT. AROUND THE SAME TIME, I NOTICED THAT THE CD PLAYER OCCASIONALLY AUTOMATICALLY TRIPPED OVER TO THE RADIO AND VICE VERSA. I CALLED THE DEALERSHIP AND RECEIVED CONFLICTING ADVICE ON WHAT I SHOULD DO AT THIS TIME. HOWEVER, I CHOSE THE ADVICE OF MY FIRST CONTACT PERSON AT THE DEALERSHIP AND DECIDED TO WAIT UNTIL EITHER OR BOTH MY COMPLAINTS OCCURRED AGAIN. TWO DAYS AFTER THIS DECISION, THE AIRBAG OFF LIGHT DID NOT GO OFF AS I WAS TRAVELING TO DOWNTOWN RALEIGH, NC. THE NEXT MORNING, I NOTICED THAT INSTEAD OF THE ENTERTAINMENT CENTER OPENING TO A CD MUSIC SET (SINCE IT WAS LAST ON CD), MUSIC FROM A RADIO STATION STARTED PLAYING. THE NEXT DAY- MONDAY, I DROPPED THE CAR AT THE DEALERSHIPS SERVICE DEPARTMENT. AFTER 2-3 DAYS OF TESTING, I WAS ASKED TO PICK UP MY CAR AND TOLD THEY WERE UNABLE TO DUPLICATE MY COMPLAINTS. BOTH DEALERSHIP AND USA HYUNDAI ADVISED ME TO BRING IT INTO SERVICE AS SOON AS I NOTICE EITHER COMPLAINT HAPPENING AGAIN REGARDLESS OF TIME. A FEW DAYS LATER (2-3 DAYS) THE SAME COMPLAINTS (AIRBAG AND RADIO PROBLEMS) RE-OCCURRED AND I DROPPED THE SANTA FE AT SOUTHERN STATES HYUNDAI DEALERSHIP SERVICE STATION WITH ONE OF MY SONS AT ABOUT 10. 15 P.M. OFCOURSE, I HAVE BEEN INFORMED BY BOTH DEALERSHIP AND US HYUNDAI THAT THEY PROBLEMS COULD NOT BE DETECTED OR DUPLICATED. AS A RESULT OF THE ABOVE PROBLEMS, I HAVE NO CONFIDENCE TO DRIVE THIS PARTICULAR HYUNDAI AND THE CAR IN QUESTION HAS REMAINED IN THE HANDS OF THE SOUTHERN STATES HYUNDAI DEALERSHIP AND/OR SERVICE DEPARTMENT. *TR