2005 Hyundai Santa Fe

MY WIFE AND I ARE EXPERIENCING A PROBLEM THAT THREATENS OUR SAFETY EVERY TIME WE DRIVE THE VEHICLE. THE PROBLEM HAS TO DO WITH DELAYED ACCELERATION WHEN APPLYING THE GAS PEDAL, WHICH CAUSES FEAR WHEN ENTERING TRAFFIC OR MAKING A TURN AS OPPOSING TRAFFIC APPROACHES. THE DELAYED ACCELERATION IS THEN FOLLOWED BY A LUNGING ACCELERATION WHICH REDUCES THE FEELING OF CONTROL OVER THE VEHICLE. I TOOK THE CAR BACK TO THE DEALER IN ELGIN, IL A FEW DAYS AFTER PURCHASING THE VEHICLE, BUT THEY BRUSHED IT OFF AS A COMMON CHARACTERISTIC OF HYUNDAI VEHICLES WITH THE 3.5 LITER ENGINE. THEY CLAIMED THAT AFTER SOME TIME THE VEHICLE WOULD ??ADJUST?? TO MY DRIVING HABITS AND THE SYMPTOMS WOULD GO AWAY. THEIR CAVALIER ATTITUDE DID NOT SIT WELL WITH ME. AFTER DRIVING THE VEHICLE FOR A MONTH, I MADE AN APPOINTMENT FOR SERVICE TO HAVE THEM CHECK THE VEHICLE OVER. THE PROBLEMS THAT I HAD DESCRIBED PREVIOUSLY HAD NOT SUBSIDED AT ALL. THE SERVICE MANAGER AND I TOOK A RIDE SO THAT I COULD DEMONSTRATE THE ACCELERATION AND OTHER PROBLEMS THAT I WAS EXPERIENCING WITH THE VEHICLE. HE ACKNOWLEDGED THE SYMPTOMS AS THEY OCCURRED AND TOLD ME THEY WOULD DO A VERY THOROUGH CHECK OF THE VEHICLE. TO MY CHAGRIN, WHEN I RETURNED TO THE DEALER SERVICE DEPARTMENT TO PICK UP THE VEHICLE, THE SERVICE MANAGER TOLD ME THAT THEY COULD FIND NOTHING OUT OF THE ORDINARY WITH THE VEHICLE. I WAS ASSURED THAT THE ACCELERATION CHARACTERISTICS THAT I COMPLAINED ABOUT WERE NORMAL FOR THIS VEHICLE AND THAT I WOULD JUST HAVE TO GET USED TO IT. I HAVE DRIVEN THE VEHICLE FOR ALMOST THREE ADDITIONAL MONTHS, BUT THE ACCELERATION IS STILL ERRATIC AND MAKES ME VERY UNCOMFORTABLE WHEN ACCELERATING FROM A STOP OR EVEN WHEN ACCELERATING ON THE EXPRESSWAY. THIS VEHICLE IS COMPROMISING MY SAFETY, AND I CANNOT ACCEPT THE EXPLANATION THAT THIS IS NORMAL. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE MY WIFE OR I GET INJURED OR KILLED DUE TO THE PERFORMANCE PROBLEMS OF THIS VEHICLE. *NM

TO WHOM IT MAY CONCERN: WE ARE WRITING TO YOU CONCERNING A SAFETY PROBLEM WITH OUR HYUNDAI SANTA FE SUV THAT WE PURCHASED IN SEPTEMBER 2005. WE HAVE RETURNED TO THE DEALERSHIP ON SEVERAL OCCASIONS AS WELL AS CONTACTED THE HYUNDAI CORPORATE USA HEADQUARTERS, BUT TO NO AVAIL. THE PROBLEM RELATES TO THE GAS PEDAL AND ITS ACCELERATION. WHEN THE CAR IS AT A STOP AND YOU APPLY YOUR FOOT TO THE GAS PEDAL, IT HESITATES AND THEN LURCHES FORWARD. THIS IN ITSELF IS DANGEROUS ENOUGH, BUT IF THE ROADS ARE WET OR SNOW COVERED, THE CAR TENDS TO SLIP AND SKID. BY WAY OF EXPLANATION, THE DEALER CLAIMS THIS DELAY IN ACCELERATION IS DUE TO THE FLY-BY WIRE ACCELERATION SYSTEM. INTERESTINGLY ENOUGH, THE DEALERSHIP AND THE HEAD QUARTERS ACKNOWLEDGE THE PROBLEM, BUT STATE THAT IT IS MERELY A FUNCTION OF THE VEHICLE AND THERE IS NOTHING THAT CAN BE DONE. WE WOULD LIKE TO SEE THIS PROBLEM CORRECTED BEFORE A SERIOUS ACCIDENT OCCURS AND WOULD APPRECIATE ANY ASSISTANCE THAT YOU COULD PROVIDE. THANKING YOU IN ADVANCE FOR YOUR CONCERN AND HELP. SINCERELY, BRUCE AND LYNNE BLATT. *JB *NM

WHEN 2005 SANTA FE ACCELERATOR PEDAL IS DEPRESSED IT HAS A DELAYED REACTION. *TS ***NAR*** THE CONSUMER STATED WHEN THE DELAYED ACCELERATION OCCURRED IT CAUSED THE TIRES TO SPIN ON WET OR SNOW COVERED PAVEMENT. THE STARTER HAD TO TURN OVER MUCH LONGER THAN IT SHOULD BEFORE THE ENGINE STARTS. THE BRAKES WOULD CATCH AS IF SOMETHING IN THE BRAKING SYSTEM WAS LOOSE, THERE WAS A GRINDING/RUBBING SOUND WHEN THE BRAKES WERE PARTIALLY APPLIED. THE CONSUMER BELIEVED THERE WAS A POWER STEERING FLUID LEAK. *JB

DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL AT 15 MPH, THE ABS ENGAGED AND THE VEHICLE WOULD NOT STOP. AFTER PUMPING THE BRAKE PEDAL NUMEROUS TIMES IT FINALLY STOPPED. THIS OCCURRED INTERMITTENTLY THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE ROTORS WERE REPLACED BECAUSE OF WARPING, BUT THE PROBLEM STILL PERSISTED. THE DEALER PERFORMED DIAGNOSTIC TESTING ON THE VEHICLE; HOWEVER, THE PROBLEM COULD NOT BE DUPLICATED. UPDATED 4/11/2006 - THE CONSUMER INDICATED THAT SHE DIDNT HAVE A PROBLEM WITHTHE BRAKES UNTIL THE ROTORS AND LEFT WHEEL SENSOR WERE REPLACED. *NM