2025 Hyundai Palisade

The third-row seats in my 2025 Hyundai Palisade are closing fully even when there are clear obstructions in the seat path. I tested this multiple times — including with case of water — and the seats did not stop, reverse, or provide any safety resistance. They closed completely each time. I am aware this exact issue has already been identified and recalled in the 2026 Palisade, which raises major concerns about whether the same defect exists in the 2025 model. After repeating the test with several different objects and getting the same dangerous result, I am extremely alarmed. This is a critical safety hazard for anyone seated in the third row. There has already been at least one reported death related to this malfunction, and knowing what I know now, I do not feel safe allowing anyone to sit in that row until this is investigated and resolved. This issue requires immediate attention and action. The risk is serious, foreseeable, and potentially fatal. I am requesting that Hyundai address this as a priority before someone else is injured.

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The local dealer was contacted for several months about the recall repair and was informed that the part to do the recall repair was not yet available. The contact called the manufacturer and was referred back to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

When exiting a parking lot going about 6 miles an hour I approached a stop sign. When I attempted to stop my vehicle the antilock brakes engaged and vehicle would not stop. I pressed harder on the brake but it did nothing. The vehicle finally did stop but I was half a car length into the street. I was terrified. Fortunately there was no oncoming vehicle. This terrifies me because I frequently have my grandchildren it the car, the reason we bought a large vehicle.

My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a rollover crash. At this time, there is no available remedy for the third-row safety recall. Although no crash or injury has occurred, I regularly transport my children in this vehicle and am concerned about operating a vehicle that has been identified as having an increased risk of injury in a rollover crash without any available fix. The vehicle is available for inspection, and I have scheduled a dealership appointment to address the recalls that currently have available remedies. However, the primary safety concern remains unresolved due to the lack of a repair for the third-row issue. This situation raises concerns about occupant safety and the ability to safely transport passengers.

To Whom It May Concern, I am writing regarding multiple recalls affecting my 2025 Hyundai Palisade, specifically related to the electrical harness and ongoing safety concerns. Since purchasing the vehicle from a Hyundai dealership in [XXX] , I have experienced repeated issues. Initially, dashboard lights activated randomly while driving, followed by connectivity problems and a malfunctioning trunk. In February, the vehicle required full disassembly to replace the electrical harness, which disrupted a planned family trip. I was provided a Hyundai Elantra loaner, which was not suitable for my family of five, causing a two-week inconvenience. Additionally, the dealership failed to complete a scheduled oil change, requiring me to return. Shortly after, I received another recall notice involving third-row safety concerns during a rollover. Given that a fatality has already been associated with this issue, I am extremely concerned about the safety of this vehicle, especially as I transport my three young children daily. The vehicle’s multiple recalls, safety risks, and extensive repairs have significantly reduced its value and reliability. I am also currently waiting on an airbag cap, but was informed on March 27, 2026, that the part received was incorrect, causing further delays. This has been my first Hyundai purchase, and it has been a frustrating and disappointing experience. The vehicle no longer feels new and appears to be unreliable due to ongoing defects. As of March 28, 2026, I am requesting the option to trade in the vehicle at the original purchase price or receive appropriate compensation. The vehicle has under 10,000 miles, and I am still making payments on a vehicle that does not meet multiple Motor Vehicle Safety Standards, including #226 Ejection Mitigation. I would like to resolve this matter as soon as possible and transition into a safe, reliable vehicle. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Today, March 27, 2026, I sent an email to Hyundai Customer Affairs that stated the following: "To whom it may concern, on January 21, 2025, I emailed Hyundai Customer Affairs about an issue that is of significant importance. To date, the only response I have received regarding this issue (Case # XXX) on February 2, 2025, acknowledging my email and assigning the reference case number. However, the issue with the cruise control's resume execution is unacceptable and [likely] dangerous. There is no reason for the cruise control to accelerate in such an aggressive manner. What is it going to require for this issue to resolve/address this?" While the car has traction control, there is no reason for such an aggressive manner for the cruise control to accelerate as you can see in my email it to Hyundai their lack of action is concerning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I am submitting this formal complaint regarding an active safety recall affecting the seat belt system of my 2025 Hyundai Palisade XRT. Hyundai has acknowledged the existence of the defect. However, I was informed by a Hyundai customer service representative [XXX] ), under case number XXX, that there is currently no available remedy or repair for this recall. This situation is deeply concerning, as it involves a critical safety component intended to protect occupants in the event of a collision. Due to the nature of this defect, I do not feel safe operating the vehicle under any circumstances. Despite the acknowledged safety risk, Hyundai has not provided any adequate interim solution, such as a replacement vehicle or transportation assistance, leaving me effectively unable to safely use the vehicle. This places me in an unreasonable and unsafe position, as I am left with a vehicle that poses a potential risk to my safety without any available corrective action. I respectfully request that the National Highway Traffic Safety Administration investigate this matter and take appropriate action to ensure that Hyundai provides a timely and effective remedy, as well as appropriate support to affected consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)