2025 Hyundai Palisade

On 9/15/26 I had activated my left turn signal and was entering the left hand turn lane. About halfway into the lane, the vehicle dashboard displayed “Emergency steering activated” and began forcing my steering wheel the opposite direction for no reason. There was no traffic and I was not crossing into somewhere I shouldn’t. This was extremely dangerous. I haven’t notified Hyundai. Weather was sunny and clear.

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving on the highway at 60 MPH, the front windshield fractured in several places while attempting to swat a mosquito, resulting in eight crack lines across the glass. The contact stated that the windshield cracked more easily than expected. The failure mileage was approximately 23,000.

Since January 2026, the southern states Hyundai dealership in Raleigh, North Carolina has given me excuses or refused to provide service for the recalls on my car unless we use a paid for service through them. recently on XXX I brought my car in for one of two recalls. Two hours prior to my appointment I called the dealership to confirm everything was all set and the timeframe. Upon arriving for my appointment, I was told that the part for the seatbelt recall had come in and the dealership was unable to complete both recalls at the time of my appointment so I requested one to be completed and then I would come back for the other another day. The dealership refused they stated “I could leave my car and just go into work a little late the next day.” They stated “ we will not get paid if we complete only one and not the other” I was turned away from my appointment unless I would go into work late the next day and leave my car overnight without a rental. Southern states Hyundai in [XXX] has denied on multiple occasions since January 2026 any recalls to be completed and hassled us every time we come in for an oil change or a state inspection due to not completing the recalls, but they also don’t have the parts and will not communicate when parts are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Following a dealer transfer assembly replacement under warranty on a 2025 Hyundai Palisade, technicians failed to perform a post-repair alignment and left the driveshaft unseated. The 2nd dealership we went to subsequently misdiagnosed the resulting suspension warping as 'tire overinflation' on June 5. As a direct result, my family unknowingly drove thousands of highway miles across state lines to MT and SD with an unseated drivetrain and a completely loose structural subframe bolt, presenting a severe risk of catastrophic suspension/steering failure at highway speeds. They misdiagnosed 3 times and claimed to do test drives each time, but each time we got in the vehicle, we heard the noises, they said they could not hear. Had a mechanic ride with to verify the noise, and only diagnosed the driveshaft unseated afterward, but not the subframe bolt, which the structural defect was finally confirmed on August 25, the 4th time at the 2nd dealer.

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted; however, the vehicle was not repaired because parts for recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the first and second row seat belts failed to buckle as needed. The failure mileage was 18,931.

On XXX at approximately 5:20 PM, I was driving my 2025 Hyundai Palisade in [XXX] near [XXX] and [XXX] when the front sunroof glass suddenly shattered with a loud explosive sound. The outside temperature was approximately 102°F and conditions were sunny. I did not see or hear any object strike the sunroof before the glass failed. There was no collision or other event immediately preceding the failure. The interior sunshade was closed and contained much of the shattered glass. The front sunroof glass was extensively fractured while the surrounding roof and rear roof glass showed no apparent impact damage. I have photographs documenting the condition immediately after the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At 16 thousand plus my car was at a stop light and stop/stalled/shut down what ever you want to call it. The auto stop was on but this was not the problem. I physically had to restart my car in traffic. The next time I experience this was at 20 thousand plus. We were in the hospital parking garage and the car again stop/stalled/shut down and I physically had to restart it again. This time I was driving with the auto stop off. I have experience this again at 21 thousand plus. Again I was at a stop light. The auto stop was off. The car stall/stop/completely shut down again. Car had to be restarted while again in traffic. Hyundai had been notified of the stall/stops. This was the last time I was dealing with this problem and took it into Happy Hyundai in Libertyville Illinois. They had it for a week. They did run test, but the car was not giving any codes. Happy Hyundai did not run it over the weekend for on my bluelink I get notification. On Monday my husband called and told them to drive it because this is when we are experiencing the problem. Happy Hyundai drove it once. Tech was not able to replicate it. My husband also took Happy Hyundai to let it run. They let the car run. This is what happen when we were in the hospital parking lot. We were sitting. The safety of the person driving the car is at risk for a accident. There have been reports on they Hyundai facebook web sites of the car stalling while driving at speed. I carry my handicapped daughter in my car. This stall/stop becomes a worry some problem, not knowing when it is going to shut off again. This has caused me much anxiety. I don't even want to drive my car. This is a accident waiting to happen. Along with many law suite's. No dash board cluster lights were on when the car stall/stop. Car has been inspected by Happy Hyundai and is now going back per Hyundai Coporate wanting a tech to pull codes.

The contact owns a 2025 Hyundai Palisade. The contact stated that while the vehicle was parked, the passenger’s side third-row seat independently adjusted and then attempted to fold over. The contact stated that the [XXX] child was seated in the seat during the failure. In addition, the contact stated that while driving at an undisclosed speed, the second-row passenger’s side seat independently adjusted and attempted to fold over. The contact’s [XXX] child was seated in the seat at the time. The failure was persistent. The dealer was made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact was informed that there were no open recalls associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am the owner of a 2025 Hyundai Palisade Calligraphy FWD, VIN [XXX], which currently has two unrepaired safety recalls. The most concerning unresolved recall is NHTSA Recall 25V607 / Hyundai Recall 283, involving front-row and second-row outer seat-belt buckle assemblies that may contain out-of-specification components. According to the recall notice, the buckle may fail to fully latch under certain conditions, creating an increased risk of injury to occupants in a crash. I have been attempting to have this safety recall remedied, but Hyundai has been unable to provide the necessary replacement part. The dealership has advised me that the seat-belt buckle part was ordered but remains on backorder. Hyundai Motor America Consumer Affairs has also confirmed that they are still waiting for the part to arrive at the dealership. I have repeatedly contacted both the dealership and Hyundai Motor America regarding this unresolved safety recall. Hyundai assigned my case to National Consumer Affairs under case number XXX. I have been given multiple promised dates for updates and phone calls, but those calls have repeatedly been postponed without the recall being remedied. Hyundai has most recently confirmed to me in writing that it is still "diligently working on getting the seat buckle order into the dealership" and that I will be contacted by the dealer once the part arrives. My vehicle also has an additional unrepaired safety recall, NHTSA Recall 26V034 / Hyundai Recall 292, concerning third-row ejection mitigation requirements. I understand that recalls must be repaired at no cost to the owner, and I am not asking NHTSA to resolve a customer-service or financial dispute. My primary concern is that I have an unresolved safety recall involving the vehicle's seat-belt restraint system and Hyundai has been unable to provide the remedy because the necessary part remains unavailable. I am requesting that NHTSA document this complaint and review the circu INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

This 2025 Hyundai Palisade Calligraphy is a “Top of the Line” model loaded with automatic gadgetry that is NOT ready for Prime Time or any roadway. It is unsafe for the following reasons: Problems appear to be software up-date related; the software updates way too often via overnight web connection. These updates not only change existing status of mundane systems (hatch or doors unlocking opening, etc.); these updates appear to insert bugs into the operating system which then affects the safety of automated vehicle systems which then create unsafe driving conditions on roads. The biggest safety concern is with Hyundai’s “Smart Cruise Control” system. When a driver chooses a set speed they want to follow, here is what happens often: The Hyundai Smart Cruise Control is turned on and a driver “attempts” to index to the desired speed. Once this speed is actually attained all is good. IF the posted road speed limit increases from 25 MPH to 40 MPH the driver has 2 choices, hold the speed increase button in for 3 seconds for a 5 MPH bump up OR press the button quickly for 1 MPH bump ups. Instead, here is what happens OFTEN, a 3 second hold jumps the speed to 65 MPH desired speed! Or, a quick bump jumps to 50 MPH desired speed! It is random and sporadic to what actually happens, so a driver must pay attention and cancel cruise control quickly, then get things back to normal and begin over. All this occurs while moving on a roadway at speed, hence UNSAFE biggly! Also, what happens, these vehicles front view camera read the posted speed limit (on a street-side sign) and “automatically” sets the posted speed into the Hyundai “Smart Cruise Control”. It has upped this SUV’s speed to 95 MPH and 75 MPH automatically! The driver needs to be attentive to what the automated “Smart Cruise Control” systems are actually doing; all while driving on busy roadways! This is VERY UNSAFE! I believe web software updates are creating these problems - STOP updates immediately.